Locus Health provides the infrastructure to deliver behavioral health care, spiritual support, and social navigation through its configurable platform: Behavioral Health & Spiritual Support * Mental Health Pathways: The platform includes a dedicated Mental Health care pathway for adult populations. * Secure Therapy: Locus supports one-on-one and group counseling (up to 49 participants) via integrated Video Visits. * Mindfulness & Education: Clinicians can push Educational Resources directly to patients, which can include content on mindfulness, spiritual coping, and symptom management. * Music Therapy: The platform has been utilized to deliver music therapy to pediatric patients, facilitating calming techniques and emotional expression.

Locus acts as a digital bridge between clinic visits to supplement care, coordinate complex plans, and facilitate shared decision-making. Supplementing Care & Symptom Management * Virtual Check-ins: Clinicians can perform "virtual rounding" by reviewing patient-submitted vitals, photos, and videos. * Actionable Insights: Real-time alerts for out-of-range data allow providers to manage by exception and intervene before symptoms escalate. * Metric Collection: The platform automatically collects and syncs discrete data into EMR flowsheets, reducing manual charting. * Engagement & Shared Decision-Making * Reminders & Notifications: Configurable alerts keep patients on track with their care plans and notify providers of critical changes. * Patient Education: Providers can push targeted, digital resources to replace traditional paper binders. * Collaborative Tools: Integrated video and messaging allow providers to discuss data directly with patients and their loved ones to decide on next steps. Coordination & Analytics * Care Coordination: The platform captures time spent on care management to support reimbursement and tracks all interactions in the EMR. * Population Analytics: Dashboards provide high-level reports on engagement, outcomes, and program-wide metrics.

Locus provides several ways for caregivers to participate actively in the cancer care journey: Active Participation & Education * Education & Skills: Clinicians can push targeted Educational Resources to caregivers, providing training on clinical skills, medication management, and symptom tracking. * Active Monitoring: Caregivers can use the app to record vitals and answer Surveys on behalf of the patient, ensuring they are central to daily care. * Cancer Navigation: The Locus Navigator (developed with the NCI) helps caregivers coordinate complex schedules and overcome logistical barriers. Emotional & Community Support * Counseling: Integrated Video Visits allow caregivers to join 1-on-1 or group counseling, emotional support, or grief counseling sessions. * Real-time Support: In-App Messaging connects caregivers directly with the care team for immediate guidance or crisis support. * Coping Resources: Customizable pathways can include resources for mindfulness and emotional coping to manage caregiver burnout.

Locus utilizes its enterprise platform to connect patients with experts and trials through the following tools: Expert Connectivity & Second Opinions * Virtual Consultations: Secure Video Visits allow for remote 1-to-1 or group consultations with leading experts without travel. * Seamless Record Sharing: The platform integrates with EMRs to share discrete biometric data and patient summaries, ensuring experts have immediate access to current medical records. * Visual Data: Caregivers can securely send photos and videos to help remote specialists evaluate symptoms or physical findings. Trial Access & Navigation * Locus Navigator: Developed with the National Cancer Institute (NCI), this specialized platform helps navigate patients through complex care journeys, including clinical trial enrollment. * Addressing Barriers: Navigators use the platform to identify and resolve social or logistical barriers that might prevent a patient from accessing a trial. * Digital Concierge: Features like Simplified Scheduling and automated Appointment Reminders keep patients coordinated across multiple specialists and research sites.

OnCare360 collects a wide range of data, including clinical information such as vital signs, diagnoses, medications, and post-discharge details; care management data like time spent on coordination and care plan updates; and patient-generated health data from RPM and RTM devices. It also gathers social determinants of health (SDOH) data, including housing, transportation, and other socioeconomic factors, along with behavioral health metrics such as mental health screenings and care plans. Preventive care data, such as Health Risk Assessments (HRA), Fall Risk Assessments (FRA), and Advance Care Planning (ACP) directives, are also collected, as well as engagement data from patient portals, communication logs, and reminders. Additionally, OnCare360 tracks billing and compliance data, including CPT codes and audit-ready documentation.

OnCare360 provides advanced analytics to support comprehensive care management and decision-making. These analytics include real-time dashboards for tracking patient outcomes, care plan adherence, and program performance across RPM, CCM, TCM, and other CMS programs. Risk stratification tools identify high-risk patients for targeted interventions, while utilization metrics assess resource efficiency and care delivery effectiveness. The platform also offers insights into social determinants of health (SDOH), highlighting barriers to care and tracking the impact of interventions. Additionally, OnCare360 generates compliance reports, billing accuracy metrics, and CPT code utilization summaries to ensure regulatory alignment and optimize reimbursements. This robust analytics suite enables providers to measure outcomes, improve workflows, and deliver data-driven care.

OnCare360 enables seamless bidirectional communication between healthcare providers, patients, and care teams to enhance coordination and engagement. The platform integrates secure messaging, patient portals, and real-time alerts to facilitate ongoing interactions. Providers can send care plan updates, educational materials, appointment reminders, and alerts to patients directly through the system, while patients can respond with questions, upload health data, or report symptoms via the portal or integrated communication tools. For care teams, OnCare360 supports collaborative workflows, allowing providers, nurses, and social workers to share updates, assign tasks, and communicate in real time. This two-way communication ensures that all stakeholders stay informed and aligned, fostering timely interventions and better care outcomes.

OnCare360 ensures providers can engage eligible patients through cellular-connected devices, eliminating the need for Wi-Fi and enhancing accessibility for underserved populations. For patients with higher technical literacy, OnCare360 offers an intuitive mobile app to streamline access to care plans, reminders, and educational resources. This combination ensures tailored engagement for diverse patient needs.

OnCare360 offers pre-built, condition-specific care plans and pathways that are fully customizable to meet the unique needs of each patient. These templates are designed to support clinical decision-making and streamline patient engagement, providing actionable guidance for care delivery. Integrated directly into the platform, these care plans align with automated workflows, ensuring seamless implementation while enabling providers to personalize interventions, enhance adherence, and optimize outcomes with ease.

OnCare360 seamlessly integrates with existing EHR systems, supporting both HL7 file-based integration and SMART on FHIR protocols. This interoperability ensures smooth data exchange, enabling providers to synchronize patient information, care plans, and clinical workflows directly within their EHR environment. By leveraging industry-standard frameworks, OnCare360 enhances operational efficiency and reduces duplication of effort, allowing healthcare teams to focus on delivering high-quality, coordinated care.

OnCare360 streamlines logistics management, staff training, patient onboarding, and ongoing tech support to enhance the clinician and patient experience. The platform provides intuitive workflows that simplify patient onboarding, ensuring smooth enrollment in care programs with minimal administrative effort. Staff training modules offer step-by-step guidance on using OnCare360’s features, enabling care teams to adopt the platform quickly and effectively. Additionally, the system includes robust tech support, with dedicated resources to address patient and provider needs, reducing disruptions and ensuring seamless operation.

OnCare360 leverages AI-based assistants, tailored learning content, and educational materials to engage patients and support behavior change. The platform delivers personalized insights, automated reminders, and easy-to-understand resources, empowering patients to track progress, set goals, and stay motivated in achieving better health outcomes.