Artera Pulse Outreach:

Dynamic, Recurring Patient Outreach for All of Your Populations

Artera Pulse Outreach makes flexible, automated bulk messaging as easy as 1 – 2 – 3. With three simple steps, our highly flexible solution enables your team to reduce staff time spent on manual outreach while improving patient care.

• Dynamic lists that automatically refresh based on data cohorts and imports
• Flexible integration with unlimited data sources (EMR, Pop. Health, CRM, and even Payers)
• Comprehensive reporting suite to monitor Pulse Outreach and track value
• Deployable for a wide range of use cases, including care gap closure, pre and post-visit communications, medication adherence and more
• Support for custom recipient links, images, and file attachments, to provide a personalized messaging experience

Manage Outreach For All Of Your Populations

• Effortlessly coordinate outreach for multiple patient groups through an intuitive workflow setup

Measure Messaging From Outreach to Outcome

• Track the deliverability, response path, appointment scheduling, and appointment status driven by your outreach

Easy Workflow Configuration, Maximum Impact

• Improve quality measures and close care gaps
• Reduce staff time spent on manual outreach
• Reduce avoidable cancellations
• Drive revenue and increase patient awareness of new or existing programs available to them
• Enroll patients in clinical trials, medication adherence programs, and other available benefits

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023, 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

With rich analytics and customizable dashboards built on our award-winning healthcare data platform, Pop-health analytics solution offers state-of-the-art visualization and dashboarding capabilities, powered by real-time health data efficiently unified from disparate sources, allowing for rapid computing and scalable access to give you actionable insights into quality, performance and cost metrics of your organization and help you achieve the desired clinical and financial objectives for your population health management programs.

Why Innovaccer 

• Ability to perform organization-wide and granular analysis to understand problem areas and address issues
• Built-in access controls to enable varied access to different users to enable collaborative effort without compromising on data security
• Real-time unified health data as the substrate for advanced analytics, generating actionable insights 
• Automated data alerts through emails to enable users to always be on top of important KPIs
• NCQA (HEDIS and AMP) and HiTRUST certified

Innovaccer is the data platform that accelerates care innovation through innovative AI technologies. Innovaccer’s AI-powered healthcare platform unifies patient data across systems and care settings, and empowers healthcare organizations with scalable, modern applications that improve clinical, financial, operational, and experiential outcomes. Innovaccer’s EHR-agnostic solutions have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people and generate over $1.5 billion in cumulative cost savings. The Innovaccer platform is an industry-leading data and analytics platform, the Best in KLAS CRM solution, and the #1 rated population health technology platform by Black Book

The solution is an analytics platform that would allow fast, comprehensive, and customizable analysis of data to drive insights that would enable organizations to move closer to their goal of achieving quadruple aim - reduce cost, improve quality, improve the patient experience, and improved clinical experience. It also includes solutions capable of executing machine learning (ML) and artificial intelligence (AI) algorithms on big data across different customers.

While most of our features and functionality are pre-built, we collaborate closely with each client during the negotiation and implementation phases of each project to customize reports, workflows, etc. to best meet each client’s needs, and are willing and able to adapt our roadmap and client-specific efforts to further adapt our integrated data model platform and integrated applications. Innovaccer understands that value-based organizations require cohort-driven, strategy appropriate, and tactically relevant programs to drive provider and patient compliance. Innovaccer works together with the customer during the contracting and implementation phase to craft multiple programs that take client-specific needs into consideration, including the comprehensiveness and efficiency of cohort-specific evidence-based guidelines; benchmarking flexibility; and multiple risk model assignment.