OnCare360 collects a wide range of data, including clinical information such as vital signs, diagnoses, medications, and post-discharge details; care management data like time spent on coordination and care plan updates; and patient-generated health data from RPM and RTM devices. It also gathers social determinants of health (SDOH) data, including housing, transportation, and other socioeconomic factors, along with behavioral health metrics such as mental health screenings and care plans. Preventive care data, such as Health Risk Assessments (HRA), Fall Risk Assessments (FRA), and Advance Care Planning (ACP) directives, are also collected, as well as engagement data from patient portals, communication logs, and reminders. Additionally, OnCare360 tracks billing and compliance data, including CPT codes and audit-ready documentation.

OnCare360 provides advanced analytics to support comprehensive care management and decision-making. These analytics include real-time dashboards for tracking patient outcomes, care plan adherence, and program performance across RPM, CCM, TCM, and other CMS programs. Risk stratification tools identify high-risk patients for targeted interventions, while utilization metrics assess resource efficiency and care delivery effectiveness. The platform also offers insights into social determinants of health (SDOH), highlighting barriers to care and tracking the impact of interventions. Additionally, OnCare360 generates compliance reports, billing accuracy metrics, and CPT code utilization summaries to ensure regulatory alignment and optimize reimbursements. This robust analytics suite enables providers to measure outcomes, improve workflows, and deliver data-driven care.

OnCare360 enables seamless bidirectional communication between healthcare providers, patients, and care teams to enhance coordination and engagement. The platform integrates secure messaging, patient portals, and real-time alerts to facilitate ongoing interactions. Providers can send care plan updates, educational materials, appointment reminders, and alerts to patients directly through the system, while patients can respond with questions, upload health data, or report symptoms via the portal or integrated communication tools. For care teams, OnCare360 supports collaborative workflows, allowing providers, nurses, and social workers to share updates, assign tasks, and communicate in real time. This two-way communication ensures that all stakeholders stay informed and aligned, fostering timely interventions and better care outcomes.

OnCare360 ensures providers can engage eligible patients through cellular-connected devices, eliminating the need for Wi-Fi and enhancing accessibility for underserved populations. For patients with higher technical literacy, OnCare360 offers an intuitive mobile app to streamline access to care plans, reminders, and educational resources. This combination ensures tailored engagement for diverse patient needs.

OnCare360 offers pre-built, condition-specific care plans and pathways that are fully customizable to meet the unique needs of each patient. These templates are designed to support clinical decision-making and streamline patient engagement, providing actionable guidance for care delivery. Integrated directly into the platform, these care plans align with automated workflows, ensuring seamless implementation while enabling providers to personalize interventions, enhance adherence, and optimize outcomes with ease.

OnCare360 seamlessly integrates with existing EHR systems, supporting both HL7 file-based integration and SMART on FHIR protocols. This interoperability ensures smooth data exchange, enabling providers to synchronize patient information, care plans, and clinical workflows directly within their EHR environment. By leveraging industry-standard frameworks, OnCare360 enhances operational efficiency and reduces duplication of effort, allowing healthcare teams to focus on delivering high-quality, coordinated care.

OnCare360 streamlines logistics management, staff training, patient onboarding, and ongoing tech support to enhance the clinician and patient experience. The platform provides intuitive workflows that simplify patient onboarding, ensuring smooth enrollment in care programs with minimal administrative effort. Staff training modules offer step-by-step guidance on using OnCare360’s features, enabling care teams to adopt the platform quickly and effectively. Additionally, the system includes robust tech support, with dedicated resources to address patient and provider needs, reducing disruptions and ensuring seamless operation.

OnCare360 leverages AI-based assistants, tailored learning content, and educational materials to engage patients and support behavior change. The platform delivers personalized insights, automated reminders, and easy-to-understand resources, empowering patients to track progress, set goals, and stay motivated in achieving better health outcomes.

DeepScribe ambient AI understands and adjusts to different patient visit types, placing data into the right context. For instance, when a physician and patient discuss a condition during a follow-up visit, information from previous visits is automatically pulled forward into the current chart - but modified as needed within the context of the current conversation.

DeepScribe offers bi-directional integration to pull and push discrete field information with leading EHR systems including Epic, athenahealth, NextGen Healthcare, Veradigm, Ontada and more. This enables easier access to information that drives continuity of care.

DeepScribe’s ambient AI platform is HIPAA-compliant and SOC-2-certified. All data captured and processed by DeepScribe is encrypted using end-to-end AES-256 technology. To ensure data security and privacy, encrypted data is stripped of all personally identifiable information, ensuring patient information cannot be associated with an individual. DeepScribe also includes an additional layer of security to ensure any user accessing the platform is authorized to do so.

DeepScribe AI has been trained on the learnings from more than 5 million patient conversations. Clinicians simply need to have a conversation with the patient naturally during the encounter, moving through their workflow as they normally would. The ambient AI understands the details and nuances – including essential patient anecdotes – and generates a complete clinical note. The interface is highly regarded for its simplicity. Clinicians begin the encounter with just two taps, then hit one button to record, and another to “scribe” the visit.

DeepScribe was developed with scalability in mind, and supports rapidly increasing user bases at large health systems such as Ochsner Health, Texas Oncology, Covenant HealthCare. Regardless of the practice or organization size, the DeepScribe platform can onboard and accommodate a high volume of clinician users at one time.

The DeepScribe ambient AI platform is continuously learning via patient conversations and built upon a foundation of the largest clinical dataset in the category. In addition to refinements made within the AI model, DeepScribe clinical experts also collaborate with specialty care physicians to ensure each medical group’s workflow and needs are satisfied and reflected in the notes that are generated.