OnCare360 collects a wide range of data, including clinical information such as vital signs, diagnoses, medications, and post-discharge details; care management data like time spent on coordination and care plan updates; and patient-generated health data from RPM and RTM devices. It also gathers social determinants of health (SDOH) data, including housing, transportation, and other socioeconomic factors, along with behavioral health metrics such as mental health screenings and care plans. Preventive care data, such as Health Risk Assessments (HRA), Fall Risk Assessments (FRA), and Advance Care Planning (ACP) directives, are also collected, as well as engagement data from patient portals, communication logs, and reminders. Additionally, OnCare360 tracks billing and compliance data, including CPT codes and audit-ready documentation.

OnCare360 provides advanced analytics to support comprehensive care management and decision-making. These analytics include real-time dashboards for tracking patient outcomes, care plan adherence, and program performance across RPM, CCM, TCM, and other CMS programs. Risk stratification tools identify high-risk patients for targeted interventions, while utilization metrics assess resource efficiency and care delivery effectiveness. The platform also offers insights into social determinants of health (SDOH), highlighting barriers to care and tracking the impact of interventions. Additionally, OnCare360 generates compliance reports, billing accuracy metrics, and CPT code utilization summaries to ensure regulatory alignment and optimize reimbursements. This robust analytics suite enables providers to measure outcomes, improve workflows, and deliver data-driven care.

OnCare360 enables seamless bidirectional communication between healthcare providers, patients, and care teams to enhance coordination and engagement. The platform integrates secure messaging, patient portals, and real-time alerts to facilitate ongoing interactions. Providers can send care plan updates, educational materials, appointment reminders, and alerts to patients directly through the system, while patients can respond with questions, upload health data, or report symptoms via the portal or integrated communication tools. For care teams, OnCare360 supports collaborative workflows, allowing providers, nurses, and social workers to share updates, assign tasks, and communicate in real time. This two-way communication ensures that all stakeholders stay informed and aligned, fostering timely interventions and better care outcomes.

OnCare360 ensures providers can engage eligible patients through cellular-connected devices, eliminating the need for Wi-Fi and enhancing accessibility for underserved populations. For patients with higher technical literacy, OnCare360 offers an intuitive mobile app to streamline access to care plans, reminders, and educational resources. This combination ensures tailored engagement for diverse patient needs.

OnCare360 offers pre-built, condition-specific care plans and pathways that are fully customizable to meet the unique needs of each patient. These templates are designed to support clinical decision-making and streamline patient engagement, providing actionable guidance for care delivery. Integrated directly into the platform, these care plans align with automated workflows, ensuring seamless implementation while enabling providers to personalize interventions, enhance adherence, and optimize outcomes with ease.

OnCare360 seamlessly integrates with existing EHR systems, supporting both HL7 file-based integration and SMART on FHIR protocols. This interoperability ensures smooth data exchange, enabling providers to synchronize patient information, care plans, and clinical workflows directly within their EHR environment. By leveraging industry-standard frameworks, OnCare360 enhances operational efficiency and reduces duplication of effort, allowing healthcare teams to focus on delivering high-quality, coordinated care.

OnCare360 streamlines logistics management, staff training, patient onboarding, and ongoing tech support to enhance the clinician and patient experience. The platform provides intuitive workflows that simplify patient onboarding, ensuring smooth enrollment in care programs with minimal administrative effort. Staff training modules offer step-by-step guidance on using OnCare360’s features, enabling care teams to adopt the platform quickly and effectively. Additionally, the system includes robust tech support, with dedicated resources to address patient and provider needs, reducing disruptions and ensuring seamless operation.

OnCare360 leverages AI-based assistants, tailored learning content, and educational materials to engage patients and support behavior change. The platform delivers personalized insights, automated reminders, and easy-to-understand resources, empowering patients to track progress, set goals, and stay motivated in achieving better health outcomes.

Rimidi integrates with a broad portfolio of medical devices, including cellular glucometers, blood pressure cuffs, scales, and pulse oximeters. Rimidi integrates with leading Continuous Glucose Monitors, including FreeStyle Libre, Dexcom, and Eversense. In addition, Rimidi integrates with Adherium's Hailie® Smartinhaler®.

Rimidi's clinical decision support engine drives clinical insights and actions from RPM alerts to guideline and protocol adherence.

Rimidi supports two-way text messaging between the patient and the care team.

Cellular-enabled devices are easy-to-use and do not require the patient to have access to home WiFi or even a smart phone. Rimidi supports texting a patient in their native language, and our clinical monitoring staff can support multilingual needs.

Rimidi has ready-to-use care plan templates that can be customized for use in CCM or other disease management initiatives.

The Rimidi platform most often operates as a Single Sign On (“SSO”) to the provider’s EHR, either through SMART on FHIR or Security Assertion Markup Language (SAML) depending on the EHR. Rimidi has established integrations with most major EHRs, including eClinicalWorks, Epic, OCHIN, Oracle Cerner, Veradigm, athenahealth, and Meditech. Integrations enable Rimidi to pull relevant clinical data into the platform to support gap in care closure and provide robust disease context next to the RPM data. In addition, Rimidi can write back documents (RPM summaries, care plans, etc.) or support HL7 workflows for discrete data write back.

Platform Support: Rimidi has a Client Success team that is dedicated to our customers from program design through implementation that continues for the life of the engagement. Your Client Success Manager (CSM) will come onsite for training and provide additional virtual training sessions as needed. Your CSM and support staff are engaged with you through all aspects of the program, including the set-up of the Rimidi platform, EHR integration, user training, and connecting devices. Care Management Support: Rimidi provides clinical monitoring for many of our clients who want to supplement their current staff or to avoid dedicating in-house staff to new programs considering hiring and staffing challenges. The monitoring staff can include health coaches, registered nurses (RNs), advanced practice providers (APPs), and medical doctors (MDs) depending on the client’s program structure and staffing needs. All monitoring staff carry appropriate state licensures and can support multiple languages as needed. With the efficiency that the Rimidi platform delivers, one clinical user can manage approximately 250 patients.