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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

With QGenda On-Call, schedule data from many different service lines, departments, and affiliated providers are centralized and standardized for enterprise visibility and use. The easily accessible On-Call Directory includes advanced search capabilities that help to streamline the identification of the correct on-call provider. 

Physicians and staff have increased visibility into their schedules with anytime, anywhere access via a user-friendly mobile app. The app allows self-service for real-time shift swapping and requests. 

The reliable and interactive on-call provider contact data found in QGenda On-Call drives faster

communication with providers to expedite care in critical patient care situations. The reduction in time spent locating on-call providers also frees time for more direct care at the patient bedside or performing other tasks that may otherwise be delayed and impact patient experience.

About QGenda:

QGenda is the leading provider of automated healthcare workforce management software. Since its launch in 2006, QGenda has grown to serve more than 1,200 customers in over 30 medical specialties across 5,000 hospitals. The subscription-based automated scheduling software is used by practice groups, hospitals, academic medical centers, and enterprise health systems to build optimal schedules for clinicians and medical staff to provide the best possible care. QGenda is headquartered in Atlanta, GA.

Product Description:

When every second counts, trust Conduit’s Patient Transfer services to offer a single access point to manage patient flow across networks of care.

Working with acute care facilities, health systems, freestanding emergency departments (FSED), and provider practices, our team of dedicated clinical professionals streamline patient acceptance into hospital care settings to ensure that patients are transferred to the right level of care when they need it most.

When partnering with an outsourced solution for transfer center services, health systems can improve patient acquisition and retention, which leads to revenue growth.

We can help with patient care logistics such as:

- Inbound and outbound transfers – medical and behavioral health

- Direct admissions

- Physician to physician consultations

- EMS coordination

- Coordination of handoff

About Conduit Health Partners:

Conduit Health Partners connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit Health Partners makes moving patients the least of your worries—so you can focus on other aspects of your business.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Conduit Health Partners’ Transfer Center coordinates patient transfers between facilities and levels of care, reducing delays and ensuring a seamless transition for patients into the appropriate care setting.

Conduit Health Partners serves as a centralized hub for patient movement, optimizing hospital capacity and throughput by streamlining clinical communication, reducing transfer barriers, and ensuring patients receive care at the right place and time.

Use Cases

Description:

QGenda On-Call Management Software transforms how healthcare organizations manage on-call staffing, providing real-time visibility and intelligent search capabilities. This robust solution ensures the right healthcare provider is reached quickly, enhancing operational efficiency, satisfaction, and patient care.

  • Real-Time Visibility and Accuracy: QGenda On-Call provides a centralized, real-time access point for on-call schedules, ensuring all users across the organization can view the most accurate, up-to-date information.
  • Operational Efficiency: Streamline processes with integrated schedules that automatically update, reducing administrative burden and enhancing the accuracy of on-call coverage.
  • Provider Satisfaction: Supports equitable call assignments and simplifies shift swapping to prevent burnout. Facilitate communication through support for text, phone, and email.
  • Improved Patient Care: Quickly connect providers and patients to reduce wait times and meet compliance standards, ensuring timely care delivery.
  • Enhanced Communication: Offers seamless integration with clinical communication platforms, ensuring the right providers are contacted efficiently using preferred contact methods, all accessible via a convenient mobile app for flexibility and control.

QGenda On-Call is designed to improve satisfaction, efficiency, and care outcomes, supporting healthcare organizations in delivering timely and effective patient care.

Pediatric use cases:

None provided

Users:
  • Banner Health
  • Childen's Nebraska
Description:

Conduit’s Patient Transfer Center helps health systems manage patient movement and optimize system-wide performance. Use cases include:

  • Timely, efficient coordination transfers for higher-acuity and specialty care.
  • Acquisition and Retention of high-value referrals
  • Strengthening network utilization.
  • Robust data to support strategic, operational, and financial decision-making.
  • Maximizing bed capacity across hospitals and care settings.
  • Coordinating behavioral health placements efficiently.
  • Managing surge volumes during peak or crisis periods.
  • Reducing administrative workload for physicians, nurses, and referring providers.

The transfer center supports system growth, operational efficiency, and improved access across the network.

Pediatric use cases:

All services can be applied to pediatric specific facilities as well.

Users:

Health Networks

Healthcare Organizations

Acute Care Networks

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Credentialing

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, athena, Athenahealth, Allscripts

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic

Hardware Compatibility:

Not applicable

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Conduit Health Partners integrates seamlessly with any medical record system, offering unmatched flexibility. With 50 years of combined Epic implementation and administrative experience, our team provides deep expertise while remaining EHR agnostic to support and optimize health care operations across the continuum.

Differentiators vs Competitors:
  • End-to-End Transfer Management: Unlike in-house solutions or software-only models that require internal resources, Conduit Health Partners provides a comprehensive, fully managed transfer center. Their team handles every aspect of patient transfers, ensuring seamless coordination and reducing the operational burden on your staff.
  • Nurse - Led Coordination: Conduit Health Partners has proven that an essential component of an effective transfer center is leveraging a nurse-led approach based on the referrals recommended by the treating provider. When experienced registered nurses are coordinating the transfers, they bring expertise and the ability to speak the same clinical language as other health care providers, serving as a vital link between the health system and transferring facilities.
  • Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.
  • Data-Driven Approach: Conduit Health Partners’ daily, monthly, and as-needed analytics provides transparency to the transfer process and arms executives with the critical information they need to make physician recruiting, service line development, and operational improvement decisions.
  • Proven Operational Efficiency: Conduit Health Partners’ fully managed approach streamlines patient transfers while optimizing staff time, reducing costs, and providing measurable improvements in both patient satisfaction and provider engagement.
  • Behavioral Health Expertise: Conduit’s nurses bring specialized expertise in managing all types of transfers, including complex cases like behavioral health. One client saw a 64% reduction in ED length of stay for behavioral health patients, leading to improved operational efficiency, enhanced staff satisfaction, and better patient outcomes.
  • Scalable Solutions: Conduit Health Partner’s model scales effortlessly with your health system’s needs, allowing you to focus on care delivery while they manage patient transfers.

Health Equity

Keywords

Images

No images provided

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Conduit Health Partners_Trasfer Center_Client Testimonial

Videos

No videos provided

1 of 3

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Benefits of Optimized Transfer Services

Downloads

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eBook - Combating Your Health System’s On-Call Provider Challenges
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Conduit Behavioral Health Case Study

Alternatives

Company Details

Founded in 2006

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