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Capacity Optimization Suite

Capacity Optimization Suite

Capacity Optimization Suite

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16 verified clients

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Capacity Optimization Suite
Capacity Optimization Suite

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Overview


Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

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Capacity Optimization Suite is a solution provided by Clearstep which was founded in 2018. It belongs to multiple categories of digital health solutions including Conversational AI, Artificial Intelligence (AI), Clinician Burnout, Human Capital Management , and Dynamic Staffing & Scheduling.
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It has 16 verified clients.
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Capacity Optimization Suite integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about Capacity Optimization Suite include: Patient Engagement 2.0: How Chatbots Are Revolutionizing Health Queries and The Competitive Edge: Why Every Health System Needs a Robust Digital Front Door
DESCRIPTION

Automates Clinical and Non-Clinical Workflows

  • Handles routine tasks, patient triage, intake, common requests, medication refills, lab result inquiries, etc.
  • Frees up care team members to focus on complex, high-value patient interactions

Smart Care Routing

  • AI-powered triage/care navigation guides patients to appropriate care levels and resources
  • Reduces unnecessary ER visits and optimizes resource allocation

Customizable Platform

  • Tailored to match specific organizational needs and protocols
  • Adaptable to various specialties and care settings

Real-Time Analytics Dashboard

  • Provides insights into patient engagement and interaction patterns
  • Enables data-driven decision-making for care team leaders
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FEATURED MEDIA
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Screenshot 2023-07-14 at 2.28.08 PM.png
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Clearstep_Patient_Services_(Smart_Care_Routing_Module).mp4
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EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Website / public online sources, Other
Recommended, but not required
Epic, Cerner, Meditech, Allscripts, athena, NextGen, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Other
Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop
Use cases and differentiators

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments

Patient-consumers, parents, and care teams. 

None provided
None provided
Company information

Founded in 2018

Media


Images

edit-media
Screen Shot 2022-10-19 at 2.46.45 PM.png
edit-media
Screenshot 2023-07-14 at 2.28.08 PM.png
Videos

Clearstep_Patient_Services_(Smart_Care_Routing_Module).mp4
Downloads

Reviews


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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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