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Patient Services
Patient Services
Overview
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Avia Summary
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Patient Services is a solution provided by Clearstep which was founded in 2018. It belongs to multiple categories of digital health solutions including Wayfinding, Concierge Care, Personalized Care, and Conversational AI.
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It has 7 verified clients.
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Patient Services integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about Patient Services include: Top Conversational AI Companies Report and A buyer’s guide to conversational AI
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About
CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
7 Organizations
EHR integration
Integrations: | Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Website / public online sources, Other |
EMR Integration & Relevant Hardware: | Recommended, but not required |
EMRs Supported: | Epic, Cerner, Meditech, Allscripts, athena, NextGen, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Other |
Hardware Compatibility: | Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop |
Description
Increase efficiency with our patient engagement chatbot, which automates routine patient requests such as prescription support, insurance checks, and appointment reminders/rescheduling, Overcome productivity issues by significantly reducing administrative tasks to enable your teams to focus on higher-value work.
Use cases
Description
Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below:
- Find a doctor or healthcare services
- Check insurance eligibility
- Prescription refills
- Bill payments / Billing questions
- Scheduling follow-up appointments
Pediatric use cases:
Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below:
- Find a doctor or healthcare services
- Check insurance eligibility
- Prescription refills
- Bill payments / Billing questions
- Scheduling follow-up appointments
Users:
Patient-consumers, parents, and care teams.
Differentiators
Differentiators vs EHR Functionality:
None providedDifferentiators vs Competitors:
None providedDiversity, equity, and inclusion practices
DEI is short for diversity, equity, and inclusion. Learn more about DEI practices.
Product Design
Readability
Diversity
Whole person care
Equity informed design
Product Delivery
User support
Engagement options
Privacy
Language accessibility
HELPFUL TOOLS
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Patient Services Comparisons
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