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Patient Services

Patient Services

Patient Services

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By Clearstep
7 verified clients, 
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Patient Services
Patient Services

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Overview

Contents

AVIA SummaryAboutEHR IntegrationsUse cases and differentiatorsCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

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Patient Services is a solution provided by Clearstep which was founded in 2018. It belongs to multiple categories of digital health solutions including Wayfinding, Patient Experience & Engagement, Consumer Access & Engagement, Concierge Care, Personalized Care, Conversational AI, and Artificial Intelligence (AI).
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It has 7 verified clients.
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Patient Services integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about Patient Services include: Patient Engagement 2.0: How Chatbots Are Revolutionizing Health Queries and The Competitive Edge: Why Every Health System Needs a Robust Digital Front Door
DESCRIPTION

Increase efficiency with our patient engagement chatbot, which automates routine patient requests such as prescription support, insurance checks, and appointment reminders/rescheduling, Overcome productivity issues by significantly reducing administrative tasks to enable your teams to focus on higher-value work.

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FEATURED MEDIA
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media thumbnail
Clearstep Smart Care Routing Brochure_Q2 2022 (1) (3).pdf
Clearstep Smart Care Routing Brochure_Q2 2022 (1) (3).pdf
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Screen Shot 2022-10-19 at 2.46.45 PM.png
Clearstep_Patient_Services_(Smart_Care_Routing_Module).mp4
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EHR integration
Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Website / public online sources, Other
Recommended, but not required
Epic, Cerner, Meditech, Allscripts, athena, NextGen, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Other
Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop
Use cases and differentiators

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments

Patient-consumers, parents, and care teams. 

None provided
None provided
Company information

By Clearstep

Founded in 2018

Visit website

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Media

Images
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Screen Shot 2022-10-19 at 2.46.45 PM.png
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Screenshot 2023-07-14 at 2.28.08 PM.png
Videos
Clearstep_Patient_Services_(Smart_Care_Routing_Module).mp4
Downloads
media thumbnail
Clearstep Smart Care Routing Brochure_Q2 2022 (1) (3).pdf
Select which hospital or health system you work at and see a personalized compatibility level.

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Reviews

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Reviewer’s Org EMR compatibility
Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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Clients

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Resources
For Vendors
Vendor Resources
Glossary

Ambient Intelligence

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing

Conversational AI

Digitally-Assisted Provider Documentation

Dynamic Staffing & Scheduling

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

Smart Rooms

Smart Hospitals

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