Tranform manual workflows and electronic faxes into into faster care for patients and click-to-verify ease for staff. Fax Transform completes manual steps behind the scenes in seconds, parsing discrete data and classifying faxes with Luma's AI capabilities, Spark. From there, automated follow-up connects refer patients to care, saves time for staff, and brings in more revenue. 

Fax Transform eliminates the backlog by:

• classifying and routing faxes by type and urgency, using your business logic
• parsing faxes for discrete data and flagging incomplete data for staff
• closing the loop with patients and provideers as needed 

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

 

Headquartered in San Francisco, Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Sickbay is an FDA-cleared clinical platform providing hospitals with the only vendor-neutral, integrated patient monitoring solution in healthcare. Sickbay consolidates disparate sourced, time-sequenced patient monitoring data with an average of 25 milliseconds per patient. Sickbay drives cost-effective patient monitoring and powers analytics by providing instantaneous and persisted physiological data to clinicians, researchers, and algorithm developers. Viewing data consolidated in Sickbay on any laptop or mobile device, on wallboards, and in on-prem or remote command centers enables clinicians to deliver the best possible care to patients throughout the hospital.

Medical Informatics Corp.’s (MIC) mission is to deliver next-generation technologies to unify patient monitoring workflows for healthcare systems. MIC’s decade of innovation with its clinical platform, Sickbay, integrates over 30,000 vendor-neutral signals on two percent of hospital beds with over 10,000 clinical users in the United States. Most hospital systems lack native resolution data aggregated through a single source, instead deploying a multi-device strategy that silos data and data access time frames. The Sickbay Clinical Platform stands alone as the only FDA-cleared platform to aggregate time-series waveform data across disparate devices at native resolution. Current bedside devices delete data on average after 72 hours, while Sickbay saves the data indefinitely. Sickbay provides a portal through which care providers can review aggregated, time-synchronized data, annotate it, and collaborate to create algorithms (including ML & AI) and evaluate post-event care. Those algorithms and care models can then be reintroduced into the platform to advance care and innovation. Simply put, Sickbay provides the hospital teams their data from anywhere, anytime, to optimize workflows, analysis, and risk stratification across the patient care spectrum. The diverse team at MIC is fundamentally unlocking a blue ocean of new patient monitoring capabilities for ourselves, our partners, and our clients. MIC’s Sickbay saves lives, improves outcomes, streamlines strategy and technologies, and reduces the overall caring cost for hospital patients nationwide.

How Fax Transform Is Different

Audience: Health systems and clinics buried under referral faxes.

Problem: Most fax automation tools only digitize documents, but they don’t actually move fax documents forward into care.

1. Goes Beyond OCR

Competitors usually stop at scanning and text recognition. Fax Transform not only extracts data but also routes it directly into the EHR, triggering scheduling workflows instead of leaving staff with piles of PDFs.

2. Built for Referrals, Not Just Documents

Other tools are generic document ingestion. Fax Transform is tailored to referral intake — pulling out referring provider info, reason for visit, insurance, and patient contact details — and starting the patient’s journey right away.

3. From Fax to First Visit

Competitors handle “fax to file.” Fax Transform connects intake with patient scheduling, outreach, and reminders so referrals don’t fall through the cracks.

4. Staff Time Savings

Most products reduce manual typing. Fax Transform eliminates follow-up calls, duplicate entry, and referral chasing — freeing staff to focus on patients rather than paperwork.

5. Configurable, Not Custom-Coded

Many competitors require heavy IT lift to map forms and build workflows. Fax Transform uses pre-built healthcare templates and low-code tools so clinics can adjust quickly without waiting on vendors.

Same as above

The EHR is intended to be a point of care reference to support billing. Traditionally, only documenting discreet vitals from patient monitoring devices at single points.

Sickbay Clinical Platform:

• captures consolidated, persistent, time-series waveform data from networked and non-networked bedside devices at its native resolution
• re-displays near real-time, time aligned signals at an average latency of <25 mSec
• integration of risk scores and analytics

Sickbay is a single, interconnected platform that is designed to support dozens of use cases, therefore competition is dependent upon the use case. In addition to the data agggregation, consolidation, and visualilzation differences referenced under EHR functionality, key differentiators in patient monitoring & virtual care include: 

• vendor neutral device integration
• web-based to support monitoring on any PC, tablet, phone or embedded EHR workflow
• flexible, modular design to enable ability to monitor 50+ patients across units, facilities, and vendors
• unlimited retrospective data, from one second to one year+, to support building and sharing of trends, CDI documentation support, quality reporting
• integration, development and deployment of near real-time risk scores and analytics into established workflows
• automated documentation of vitals, ECG strips, and event trends into the EHR