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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
ivWatch is a proven technology with 40+ clinical bodies of evidence, 69 global patents, over 10 million patient monitoring hours, and 300k patients monitored. The technology uses a predictive algorithm and visible and near-infrared light to detect changes in the optical properties of the tissue around an IV site and notifies clinicians in real time to check the IV site if changes are detected. The product checks the IV sit 5x per second and can detect fluid in as little as 0.2mLs of fluid, on average 2.02mLs and is 99% sensitive for 10mLs or less. With the use of early infiltration detection technology may: • Improve patient safety and outcomes • A strong return on investment and cost savings • Reduces hospital and clinician liability • Improves patient satisfaction ratings • Advances clinical competency IV extravasation injuries are avoidable with technology.
About ivWatch.com:

About ivWatch

IV insertion is the most common hospital procedure, yet up to 50% of them fail, often with severe consequences ranging from dosing errors, scarring, skin staining, nerve damage, amputation, and even death. Newport News, Virginia-based ivWatch is changing that.

Founded in 2010 and holding nearly 70 patents and counting, the company has developed a first-of-its-kind Class II medical device, cleared by the FDA and CE-marked, that uses visible and near-infrared light and a predictive algorithm to continuously monitor peripheral IVs to aid in the early detection of IV leakage events, also known as infiltration and extravasation. 

Applied to the skin at the IV site, ivWatch sensors perform over 18,000 checks per hour for signs of IV infiltration and extravasation, notifying healthcare workers of fluid leakage outside of the vein in real time to reduce severe adverse outcomes. 

In 2024, the company surpassed more than 35 clinical proof bodies. It was also named to Fast Company’s Most Innovative Companies list, the Inc. 2024 Best in Business list in the Health Products category, and was recognized by Modern Healthcare as one of its 2024 Best in Business. The company also reached the Top 3 in the 2024 Startup World Cup Grand Finale, from an initial group of over 8,000 global startups. To learn more, visit www.ivwatch.com. 

Product Description:

Enhance patient safety with hellocare’s AI-Assisted Virtual Sitting Module. This service provides continuous, resource-efficient monitoring, supporting a high patient-to-sitter ratio. Utilizing AI technology, we detect and prevent adverse events such as falls and pressure injuries, ensuring vigilant care and immediate response when needed. Sitters can document interventions and alerts directly into the EMR via voice dictation, streamlining record-keeping without disrupting monitoring. Additionally, sitters can use verbal redirections to communicate with patients in their native language, ensuring clear and effective interaction. 

About hellocare.ai:

Transform your existing hospital room into an integrated virtual care delivery hub with hellocare.ai

Unlock the power of virtual care delivery with hellocare AI-Assisted Virtual Care platform by transforming any patient room TV into virtual care delivery hub for virtual nursing, phyiscian rounding with live examination, virtual sitting (with AI-based algorithms for fall prevention, fall detection, pressure injury prevention, patient mobility tracking), patient engagement and entertainment, care coordination and clinical communications, to deliver hybrid care anytime from anywhere while enhancing patient engagement. 

Transforming your existing hospital room TV into a virtual care delivery hub, enables providers, nurses, and sitters to communicate and manage care via real-time audio and video calls, directly from your EHR to the patient room. Clinical teams and patients can invite members of the family and care team to participate in these calls, driving patient engagemeent and enabling them to take ownership of their health, which is known to improve health outcomes and patient satisfaction. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

ivWatch is cleared for use on any body mass, skin tone, age group and any PIV site.

Although infiltration rates vary across studies, published evidence suggests that peripheral IV failure rates—including infiltration—can exceed 50%, with some studies reporting rates up to 80% in high-risk neonatal populations. This makes early detection and prevention a critical aspect of neonatal care.

The system scans the site five times per second, resulting in about 18,000 assessments per hour. In contrast, manual inspection of IV sites is typically conducted once per hour or even less frequently, depending on staffing and protocols. While the Infusion Nurses Society (INS) recommends routine and frequent assessments, these are still bound by human limitations and are objective. The system continuously monitors the IV insertion site and identifies subtle changes in tissue characteristics—such as fluid accumulation—by analyzing shifts in light absorption and reflection. These changes often occur before any visible or palpable signs appear.

The system provides a real-time, objective alert when tissue changes suggest infiltration or extravasation, prompting timely and focused clinician evaluation.

Pediatric use cases:

ivWatch is cleared for use on any body mass, skin tone, age group, and any PIV site.

Users:

• NICU

• ICU

• Pediatrics

• Surgical/OR

• Anesthesiology

• Oncology

• Infusion Centers

Description:

hellocare's AI-assisted Virtual Nursing Module supports a variety of use cases, including: 

Fall Prevention and Detection: Detects early signs of a fall by monitoring bed exits and rail positions. In the event of a fall, instant alerts enable quick response to prevent injuries. 

Pressure Injury Prevention: Tracks patient immobility and prompts necessary actions to mitigate pressure ulcers through timely patient repositioning. 

Patient Mobility Analysis: Monitors and records patient mobility within the room, providing valuable data for assessing patient health and predicting potential health risks. 

Privacy-Preserving Monitoring: Utilizes real-time body segmentation to replace patient images with avatars, maintaining privacy while monitoring essential health metrics. AI-Based Rounding: Automates routine checks like IV levels and vital signs from bedside monitors, integrating critical data into EMR for comprehensive care oversight. 

AI-Based Hand Hygiene for Compliance: Monitors staff hand hygiene, automatically reporting compliance, enhancing safety, and lowering costs of manual report generation.​

Pediatric use cases:

Yes, hellocare's AI-assisted Virtual Nursing Module can apply to pediatrics with the same use cases as described above. 

In addition, sitters can also observe pediatric patients for eating disorders and aggressive behaviours.

Users:

Our AI-Assisted Virtual Sitting Module is designed for a wide range of users, including Sitters, patients with chronic conditions, post-operative patients, and those requiring continuous monitoring. Sitters use the platform to monitor patient data in real-time, make informed care decisions, and provide timely interventions. Caregivers and family members also benefit from the platform’s features, allowing them to actively participate in the patient’s care journey​ and visit their loved ones virtually.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Home health, Behavioral health, ADT, Credentialing

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, GE

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other, Desktop

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

hellocare distinguishes itself from traditional EHR functionality with advanced integrations and patient-centered innovations:

  • Advanced AI Integration: Implements AI for real-time monitoring and predictive analytics like fall detection and pressure injury prevention.
  • Virtual Care Delivery: Offers comprehensive virtual care including telehealth and virtual nursing.
  • Real-Time Communication Tools: Integrates instant communication tools for enhanced interaction between patients and healthcare providers.
  • Customizable Monitoring and Integration: Supports extensive customization and seamless integration with medical devices and third-party apps, surpassing typical EHR capabilities.
  • Enhanced Security and Privacy: Adds extra layers of data security and privacy, ensuring compliance with stringent regulations.
  • Actionable Insights: Leverages collected data for actionable insights and detailed reporting, aiding in informed decision-making and operational efficiency.

These features position hellocare as a technologically superior, flexible, and patient-centric platform.

Differentiators vs Competitors:

What sets hellocare apart is our commitment to innovation, quality, and partnership. We are the only vendor in the market that meticulously developes the hardware, audio/video stack and the virtual care delivery platform in-house, featuring open architecture and feature flags for customizable solutions. 

  • Our platform is the result of a collaborative effort with our partners, designed to meet the real and evolving needs of clinical teams, patients, and health systems. 
  • We are dedicated to continuous improvement, incorporating monthly releases that integrate real-time customer feedback. 
  • Our approach to partnership is inclusive, ensuring compatibility and integration with existing technology investments by our partners, including EHR/EMRs, telemetry, nurse call systems, clinical communication tools, patient experience, and patient education platforms. 

Health Equity

Keywords

Images

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Videos

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How Does ivWatch work.mp4

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hellocare overview.mov

Downloads

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ivWatch Company Overview.pdf
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hellocare device specification.pdf

Alternatives

Company Details

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