Heidi adapts to each provider's voice, terminology, and clinical preferences to create notes that sound like they wrote them. We understand context, adapt to the provider'[s specialty, and work seamlessly across every EHR without forcing providers into rigid system-specific workflows.

While competitors build for EHR fields, we build for clinical workflows. Heidi streamlines every part of a provider's work from pre-visit prep to post-visit tasks. One conversation generates everything: notes, referrals, documentation, and follow-up tasks.

That's why we're in the room for nearly 2 million patient visits each week and seeing 60-80% adoption rates. When providers use a tool everyday instead of avoiding it, you get real transformation that reduces burnout and keeps healthcare professionals practicing.

Heidi’s ambient AI care partnerstreamlines time-intensive administrative tasks to reduce the cognitive load on clinicians. Serving nearly two million patient interactions a week, Heidi's technology transcribes and processes conversations between clinicians and patients to produce clinical notes and follow-up materials – from referral letters to assessments. The tool allows clinicians to work more efficiently and focus more on patient care – reducing the risk of burnout.

Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001. The company does not store session recordings, and never shares or sells clinical data.

Founded in 2019 by a team of medical professionals, Heidi has raised a total of USD $96.6 million to date, with backing from leading global investors. Today, Heidi powers nearly two million patient interactions every week, helping clinicians worldwide reduce administrative burden and focus on delivering high-quality care. Learn more at https://www.heidihealth.com.

Producing documentation for billing, QA, patients, and care communication is a significant burden on clinicians, requiring hours away from patient care and negatively impacting patient experience and outcomes. 

Playback Health’s mission is to alleviate this burden through advanced AI technology. As the leading care-forward, cost-effective AI medical scribe and patient engagement platform, Playback is designed by clinicians for clinicians. Its unified communication suite empowers healthcare professionals to focus more on patient care and reclaim quality time in their lives. Playback ambient listening and AI features capture provider conversations and seamlessly generate notes, orders, assessments, and other essential documentation, saving hours every day. Clinicians can effortlessly share vital care information with patients and families, significantly reducing communication burdens and enhancing the patient experience. 

Playback Health allows clinical care teams to be more connected and engaged in their patients' care journey, while helping patients and families better understand their care.

Playback Health is an AI-powered clinical platform that connects providers, patients, and their families at the point of care, facilitates communication and knowledge sharing, and gives providers more time to care. The platform leverages AI to record any audio and transforms it into EMR-ready clinical notes. 

Our mission is to make the care experience simpler, more effective, and more efficient by connecting clinicians, patients, and patients' families to the point of care. It is a platform for hospitals, clinics, and private providers that improves health outcomes and saves time through AI and automation, making communication and sharing easy between providers, patients, and their support systems. Playback Health is deeply integrated into EMR and health systems, supercharging patient experience and driving HCAHPS and star ratings up across all departments and specialties.

To learn more and get started with Playback Health for free, visit playbackhealth.com or connect with us: hello@playbackhealth.com

Manual processes leave providers working nights and weekends while provider shortages reach crisis levels. More than half of providers say EHR documetation is the main cause of their burnout. They often spend several extra hours each day documenting. Many EHR-based scribe solutions and solutions designed to fit in the existing structure of the EHR don't improve those manual processes much. They are designed to fit into the EHR framework and become a note-writer bound into EHR systems, not built to improve clinical workflows. 

Heidi is designed for clinical workflow optimization. We eliminate the administrative waste that's driving 35% of providers to consider leaving healthcare. Unlike manual processes, we handle the complete workflow - not just notes, but referrals, follow-up tasks, and care coordination. That's why we're seeing 60-80% activation rates and the majority of physician users reporting reduced burnout.

AI scribes built for specific specialties create silos, but healthcare doesn't work in silos. A patient's journey from primary care to cardiology to surgery requires seamless handoffs across specialties. Generic "ChatGPT wrapper" solutions create data silos that fragment care and increase administrative burden. We adapt to your voice, terminology, and clinical preferences across every specialty because we build for clinical workflows, not rigid system constraints.

Heidi is built to improve the clinical workflow by truly replacing work previously done by providers in a personalized way that reflects their style - streamlining every part of their work from pre-visit prep to post-visit tasks. It can easily move between specialties and different environments within a health system, support coordination across teams, and be accessed on any device.

Playback employs advanced automation and AI to transform patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries simultaneously. This not only saves clinicians time but also enhances the patient experience significantly.

Playback seamlessly integrates within your facility's EMR, offering ambient listening and AI scribe capabilities, complete with 1:1 editing and direct writeback functionality. Additionally, it facilitates effortless sharing of information through the patient portal.

For settings that require a non-integrated solution, Playback functions as a secure, standalone AI scribe. It retains the robust sharing capabilities of our EMR-embedded solution. A lightweight AI scribe application that can be set up and launched in less than five minutes, sitting atop any system of record for rapid deployment.

Playback Health integrates video, audio, and screen recording into the communication process, ensuring that all stakeholders can access and share care information in a language they understand. By focusing on the doctor-patient conversation, Playback ensures that everyone involved can clearly hear and comprehend care instructions, regardless of time or location.

No other platform combines AI-scribe technology with seamless engagement and sharing like Playback Health. This unique approach reduces communication errors, saves clinicians valuable time, and enhances patient experience scores.