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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Ringo is a healthcare-specific Dynamic Staffing & Scheduling platform designed to help hospitals and health systems optimize workforce coverage, reduce clinician burnout, and control labor costs. Founded in 2001, Ringo began as a hospital billing solution focused on eliminating administrative complexity. In 2020, the company launched its NextGen VMS—purpose-built for healthcare—to address growing challenges around contract labor management, vendor coordination, credentialing, and workforce compliance. Today, Ringo’s AI-powered Dynamic Staffing & Scheduling solution extends that foundation by proactively balancing staffing demand, improving operational efficiency, and aligning workforce strategy with financial performance.

As an AI-driven workforce optimization platform, Ringo empowers healthcare organizations with full visibility and control across internal staff, float pools, and contingent labor. Our system centralizes scheduling, predictive workforce forecasting, credential validation, rate governance, and labor analytics—providing clinical, HR, finance, and operations leaders with a single source of truth for staffing data. By automating manual scheduling processes and applying artificial intelligence to forecast demand, Ringo helps reduce overtime, improve fill rates, stabilize Revenue Cycle Management (RCM) performance, and strengthen Human Capital Management (HCM) alignment across the enterprise.

Ringo supports healthcare facilities nationwide, managing more than $275 million in annual contingent labor spend and delivering measurable operational improvements. In the KLAS 2025 First Look Report, Ringo earned outstanding ratings—including 94.2 overall satisfaction and 100% of customers saying they would buy again—highlighting platform reliability, ease of use, and high-touch partnership.

Why Ringo Dynamic Staffing & Scheduling Stands Out

Purpose-built for healthcare: Designed specifically for the complexities of hospitals, imaging centers, and health systems.

AI-powered workforce forecasting: Predicts staffing gaps, reduces overtime, and improves shift coverage reliability.

Clinician burnout reduction: Balances schedules and workload to promote retention and workforce sustainability.

RCM alignment: Stabilizes staffing to support patient throughput, billing continuity, and financial performance.

Human Capital Management visibility: Unifies internal and contingent workforce data in one platform.

Real-time workforce analytics: Provides actionable insights into labor spend, compliance, staffing trends, and operational efficiency.

Operational and financial impact: Clients achieve reduced premium labor usage, faster onboarding, improved fill rates, and stronger margin protection.

End-user–focused design: Intuitive workflows built for nurse leaders, staffing offices, HR, finance, and executive teams.

Ringo’s mission has always been centered on clarity, transparency, and smarter workforce management. Through Dynamic Staffing & Scheduling, Ringo gives healthcare leaders the intelligence, automation, and control needed to reduce burnout, optimize coverage, improve financial performance, and operate more strategically in an increasingly complex healthcare environment.

Workforce Optimization, Simplified.

About Ringo VMS:

Ringo is a healthcare-focused technology and services partner with roots dating back to 2001, originally built to solve operational challenges inside hospitals. Over the past two decades, we evolved from a billing optimization tool into one of the industry’s most advanced Vendor Management Systems (VMS), launched in 2020 to support modern healthcare workforce management and address the growing complexity of contract labor management across healthcare organizations.

By listening closely to our clients, Ringo launched its NextGen Vendor Management System (VMS) in 2020—purpose-built for healthcare. Our vendor-neutral, AI-powered platform enables hospitals, health systems, and physician groups to optimize their workforce while maintaining full control and visibility over every staffing decision.

Today, Ringo supports healthcare systems nationwide—managing over $275 million in contingent labor spend annually. We provide real-time workforce analytics, credential alerts, and automated invoice accuracy tools that ensure compliance, transparency, and measurable cost savings.

What makes Ringo stand apart is more than technology—it’s partnership. We operate as an extension of your team, providing consultative support, MSP options, and customizable workflows to fit your organization’s goals. From shift optimization and rate enforcement to digital timekeeping and automated job distribution, every feature is designed to drive efficiency, reduce time-to-fill, and improve patient care continuity.

Ringo delivers results:

  • 15–20% average labor savings through automated rate and billing controls
  • Accelerated onboarding via pre-credentialing and compliance automation
  • Workforce visibility dashboards by site, specialty, and vendor
  • Quarterly business reviews with actionable insights and benchmarking

We believe a truly effective healthcare staffing platform is more than software—it’s a strategic ally. That’s why Ringo continues to redefine contingent workforce management through AI-driven innovation, vendor neutrality, and a shared commitment to helping healthcare organizations operate with greater clarity, confidence, and control.

Key Features:

  • Vendor Management System (VMS) built for healthcare
  • Workforce optimization & contingent labor management
  • Credential alerts & compliance automation
  • MSP or in-house program flexibility
  • Invoice accuracy & spend transparency
  • Digital timekeeping & shift optimization
  • Enterprise-level reporting & analytics
  • Vendor-neutral, AI-powered platform
  • $0 startup costs for hospitals and physician groups
  • Much much more!

Discover how Ringo can help your organization streamline operations, reduce costs, and gain full visibility into your workforce.

Workforce Optimization, Simplified.

Milan Boulette, Chief Revenue Officer

Call: 631-629-6242

Email: mboulette@goringo.com

www.goringo.com

Request your complimentary demo today and experience the Ringo difference.

Product Description:
  • On-demand staffing: ShiftMed provides hospitals with on-demand access to a pool of 450,000+ qualified healthcare professionals to fill staffing gaps and meet fluctuating patient volume needs.
  • Time and cost savings: By reducing the need for costly agency/travel staffing solutions, reducing overtime costs, and increasing efficiency, ShiftMed can save hospitals time and money.
  • Quality assurance: ShiftMed's rigorous screening and onboarding process ensures that the healthcare professionals working with hospitals are qualified and experienced, reducing the risk of staff turnover and maintaining consistent quality of care.
  • Enhanced staff retention: By providing healthcare facilities with a pool of qualified healthcare professionals, ShiftMed can help reduce staff turnover, which in turn reduces recruitment and training costs.
  • Flexibility: ShiftMed's platform offers healthcare facilities and professionals a flexible and convenient way to manage work schedules and connect with each other, increasing opportunities for successful and satisfying work experiences.
About ShiftMed:

ShiftMed is the complete healthcare workforce solution, combining internal resource management technology with an on-demand workforce marketplace, to help organizations efficiently manage internal resources and seamlessly supplement their workforce with external workers.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Product Capabilities

Ringo’s Dynamic Staffing & Scheduling solution leverages AI, machine learning, and automation to predict staffing gaps, balance clinician workloads, and optimize shift coverage in real time. The platform automates schedule creation, credential validation, time approvals, and labor analytics—reducing manual data entry, minimizing errors, and preventing burnout. By intelligently aligning internal staff, float pools, and contingent labor, Ringo improves fill rates, reduces overtime, and stabilizes operational and financial performance.

Use Cases

Description:

Ringo’s Dynamic Staffing & Scheduling solution enables healthcare organizations to proactively manage workforce coverage, reduce clinician burnout, and control labor costs through AI-driven automation and real-time visibility. By aligning internal staff, float pools, and contingent labor within a unified platform, Ringo transforms reactive scheduling into a strategic, data-driven workforce optimization model.

Predictive Staffing & Gap Prevention: Use AI-driven forecasting to identify upcoming coverage gaps, reduce last-minute scheduling, and prevent overtime escalation.

Clinician Burnout Reduction: Balance workloads across teams by distributing shifts intelligently, minimizing fatigue and improving retention.

Internal Float Pool Optimization: Prioritize internal resources before agency utilization to reduce premium labor spend and increase workforce efficiency.

Overtime & Premium Labor Control: Monitor staffing trends in real time to proactively reduce overtime and limit reliance on costly contingent labor.

Multi-Facility Workforce Coordination: Standardize scheduling workflows across hospitals, clinics, and service lines to improve consistency and visibility.

Credential-Aware Scheduling: Automatically validate licenses and certifications before shift assignment to ensure compliance and audit readiness.

Revenue Cycle Stability: Ensure consistent clinical coverage to support patient throughput, documentation accuracy, and billing continuity.

Human Capital Management Alignment: Unify employed, float, and agency staff data to support workforce planning and strategic staffing decisions.

Real-Time Executive Reporting: Provide leadership with actionable insights into fill rates, labor spend, staffing trends, and operational performance.

Pediatric use cases:

None provided

Users:

Chief Nursing Officers (CNOs): Balance staffing levels, reduce clinician burnout, and improve shift coverage across departments and facilities.

Nurse Managers & Department Leaders: Create optimized schedules, manage coverage gaps, and ensure appropriate skill mix for patient care delivery.

Staffing Coordinators: Automate shift assignments, track open needs in real time, and reduce last-minute scheduling disruptions.

Human Resources Leaders: Align internal, float, and contingent workforce strategies to improve retention and workforce stability.

Chief Financial Officers (CFOs): Monitor overtime trends, control premium labor spend, and align staffing decisions with financial performance goals.

Chief Operating Officers (COOs): Gain enterprise-wide visibility into workforce utilization and operational efficiency across facilities.

Revenue Cycle Management (RCM) Leaders: Stabilize clinical coverage to support patient throughput, documentation accuracy, and billing continuity.

Compliance & Risk Officers: Ensure credential validation before shift placement and maintain audit-ready workforce documentation.

IT Directors: Integrate scheduling and workforce data with HRIS, payroll, ERP, and clinical systems for seamless interoperability.

Description:
  • XYZ Hospital is a large hospital that serves a diverse patient population with a range of medical needs. Due to fluctuations in patient volume, staff absences, and other factors, the hospital has experienced challenges in maintaining adequate staffing levels. As a result, they have had to rely on costly agency staffing solutions and have struggled to maintain consistent quality of care for their patients.
  • To address these challenges, XYZ Hospital decides to partner with ShiftMed, a healthcare staffing platform that connects healthcare facilities with qualified healthcare professionals. Through the ShiftMed platform, XYZ Hospital is able to find and book qualified healthcare professionals, such as registered nurses, respiratory therapists, and medical assistants, to fill staffing gaps on a flexible, on-demand basis.
  • Using ShiftMed's platform, XYZ Hospital is able to manage their staffing needs more efficiently and effectively. They can quickly find qualified healthcare professionals to fill staffing gaps, ensuring that their patients receive the care they need. Additionally, ShiftMed provides features such as real-time scheduling, communication tools, and performance tracking, which help to ensure that XYZ Hospital is able to manage their workforce more effectively and efficiently.
  • By partnering with ShiftMed, XYZ Hospital is able to improve the quality of care they provide to their patients while also reducing staffing costs and improving employee morale.
Pediatric use cases:

Pediatric healthcare facilities such as children's hospitals, pediatric clinics, and pediatric home healthcare agencies can use ShiftMed to find and book qualified healthcare professionals with experience in pediatric care, such as pediatric nurses and pediatric medical assistants.

Users:
  • The users of ShiftMed include healthcare facilities such as health systems, hospitals, nursing homes, assisted living facilities, and home healthcare agencies, as well as healthcare professionals such as nurses, certified nursing assistants, and medical assistants. 
  • Healthcare facilities use ShiftMed to find and book qualified healthcare professionals to fill staffing gaps, while healthcare professionals use ShiftMed to find flexible work opportunities and to manage their schedules and career growth.

EHR Integrations

Integrations:

ERP system, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Not offered

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

ERP system, Credentialing

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  • Workforce Optimization Focus: Built for labor strategy, cost control, and staffing performance vs EHRs focused on clinical documentation.
  • AI-Powered Forecasting: Predicts staffing gaps and reduces overtime vs static scheduling without predictive intelligence.
  • Burnout Prevention: Balances workloads across teams vs basic shift assignment tools.
  • Hybrid Workforce Visibility: Manages internal, float, and agency staff in one platform vs siloed employed-staff scheduling.
  • Financial & RCM Alignment: Connects staffing coverage to throughput and revenue stability vs EHR systems lacking labor cost optimization.
Differentiators vs Competitors:
  • Ringo is purpose-built for Healthcare ONLY vs generic workforce platforms designed for cross-industry use
  • Ringo leverages AI-powered forecasting to predict staffing gaps and reduce burnout vs reactive scheduling tools that only fill open shifts
  • Ringo unifies internal staff, float pools, and agency labor in one platform vs competitors that manage only employed or contingent staff separately
  • Ringo aligns staffing strategy with financial and RCM performance vs systems that lack visibility into labor cost impact
  • Ringo integrates seamlessly with ERP, HRIS, payroll, and VMS ecosystems vs platforms requiring costly custom integrations
  • Ringo can implement quickly with $0 startup costs vs competitors that require lengthy rollouts and expensive implementation fees

At Ringo WE DO MORE!

Differentiators vs EHR Functionality:

Fully interoperable with any nurse scheduling system

Enables health system to create their own internal agency

Differentiators vs Competitors:
  • ShiftMed uses a W2 workforce instead of a 1099 workforce, which means that the healthcare professionals who work with ShiftMed are considered employees, rather than independent contractors. By using a W2 workforce, ShiftMed is able to provide a higher level of support and stability for its healthcare professionals, and assumes the risk for its health system partners.

  • ShiftMed integrates with UKG (Ultimate Kronos Group), a workforce management and human capital management software, to provide a seamless experience for healthcare facilities and professionals. The integration allows healthcare facilities using UKG to access ShiftMed's platform and book qualified healthcare professionals directly from within the UKG platform. This helps to simplify the staffing process for healthcare facilities, enabling them to manage their workforce more efficiently and effectively.

  • ShiftMed has partnered with Uber Health to provide reliable and efficient transportation for healthcare professionals using the ShiftMed platform. Uber Health is a HIPAA-compliant transportation solution that enables healthcare providers to order rides for their patients and employees. Through the partnership, ShiftMed healthcare professionals can use Uber Health to get to and from their shifts at healthcare facilities, ensuring that they arrive on time and are able to provide high-quality care to their patients.

Keywords

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Stony Brook Case Study

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