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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Ringo is a healthcare-specific workforce optimization platform designed to help hospitals and health systems strengthen Human Capital Management (HCM), improve workforce stability, and control labor costs. Founded in 2001, Ringo began as a hospital billing solution focused on eliminating administrative complexity. In 2020, the company launched its NextGen Vendor Management System (VMS)—purpose-built for healthcare—to address growing challenges around contract labor management, vendor coordination, credentialing, and workforce compliance. Today, Ringo’s AI-powered workforce platform expands that foundation by helping health systems optimize healthcare workforce management, staffing strategy, and talent utilization through intelligent automation and real-time workforce visibility.

As an AI-driven healthcare workforce management platform, Ringo empowers healthcare organizations with the tools needed to improve workforce productivity while maintaining operational performance. The platform centralizes dynamic staffing & scheduling, workforce planning, credential validation, talent management, labor analytics, and rate governance—providing clinical leaders, HR teams, finance departments, and operations executives with a single source of truth for workforce data. By applying artificial intelligence to forecast staffing demand and automate workforce workflows, Ringo helps health systems strengthen Human Capital Management strategies, reduce overtime, improve staffing efficiency, and support sustainable workforce models that improve clinician retention and operational outcomes.

Ringo supports healthcare facilities nationwide and manages more than $275 million in annual contingent labor spend while delivering measurable operational improvements. In the KLAS 2025 First Look Report, Ringo earned outstanding ratings—including a 94.2 overall satisfaction score with 100% of customers saying they would buy again—highlighting the platform’s reliability, usability, and strong partnership model.

Why Ringo for Human Capital Management

Purpose-built for healthcare: Designed specifically for hospitals, health systems, and complex clinical workforce environments.

AI-powered workforce planning: Uses predictive analytics to optimize staffing levels, workforce utilization, and labor efficiency.

Dynamic staffing & scheduling: Improves workforce flexibility while balancing internal staff, float pools, and contingent labor.

Talent visibility across the workforce: Unifies internal employees, contract staff, and vendors into one comprehensive workforce management platform.

Human Capital Management alignment: Provides HR and operational leaders with actionable insights for talent management, workforce planning, and retention.

Real-time workforce analytics: Delivers insights into staffing trends, workforce productivity, compliance, and labor costs.

Operational and financial impact: Clients experience improved workforce utilization, reduced premium labor spend, and stronger labor cost control.

End-user–focused design: Intuitive workflows built for HR leaders, staffing coordinators, nurse managers, and executive teams.

Ringo’s mission has always been centered on clarity, transparency, and smarter workforce management. By combining AI-powered workforce analytics, dynamic staffing & scheduling, and vendor-neutral workforce governance, Ringo enables healthcare organizations to modernize Human Capital Management, strengthen workforce performance, and build a more sustainable healthcare workforce.

Workforce Optimization, Simplified.

About Ringo VMS:

Ringo is a healthcare-focused technology and services partner with roots dating back to 2001, originally built to solve operational challenges inside hospitals. Over the past two decades, we evolved from a billing optimization tool into one of the industry’s most advanced Vendor Management Systems (VMS), launched in 2020 to support modern healthcare workforce management and address the growing complexity of contract labor management across healthcare organizations.

By listening closely to our clients, Ringo launched its NextGen Vendor Management System (VMS) in 2020—purpose-built for healthcare. Our vendor-neutral, AI-powered platform enables hospitals, health systems, and physician groups to optimize their workforce while maintaining full control and visibility over every staffing decision.

Today, Ringo supports healthcare systems nationwide—managing over $275 million in contingent labor spend annually. We provide real-time workforce analytics, credential alerts, and automated invoice accuracy tools that ensure compliance, transparency, and measurable cost savings.

What makes Ringo stand apart is more than technology—it’s partnership. We operate as an extension of your team, providing consultative support, MSP options, and customizable workflows to fit your organization’s goals. From shift optimization and rate enforcement to digital timekeeping and automated job distribution, every feature is designed to drive efficiency, reduce time-to-fill, and improve patient care continuity.

Ringo delivers results:

  • 15–20% average labor savings through automated rate and billing controls
  • Accelerated onboarding via pre-credentialing and compliance automation
  • Workforce visibility dashboards by site, specialty, and vendor
  • Quarterly business reviews with actionable insights and benchmarking

We believe a truly effective healthcare staffing platform is more than software—it’s a strategic ally. That’s why Ringo continues to redefine contingent workforce management through AI-driven innovation, vendor neutrality, and a shared commitment to helping healthcare organizations operate with greater clarity, confidence, and control.

Key Features:

  • Vendor Management System (VMS) built for healthcare
  • Workforce optimization & contingent labor management
  • Credential alerts & compliance automation
  • MSP or in-house program flexibility
  • Invoice accuracy & spend transparency
  • Digital timekeeping & shift optimization
  • Enterprise-level reporting & analytics
  • Vendor-neutral, AI-powered platform
  • $0 startup costs for hospitals and physician groups
  • Much much more!

Discover how Ringo can help your organization streamline operations, reduce costs, and gain full visibility into your workforce.

Workforce Optimization, Simplified.

Milan Boulette, Chief Revenue Officer

Call: 631-629-6242

Email: mboulette@goringo.com

www.goringo.com

Request your complimentary demo today and experience the Ringo difference.

Product Description:
  • On-demand staffing: ShiftMed provides hospitals with on-demand access to a pool of 450,000+ qualified healthcare professionals to fill staffing gaps and meet fluctuating patient volume needs.
  • Time and cost savings: By reducing the need for costly agency/travel staffing solutions, reducing overtime costs, and increasing efficiency, ShiftMed can save hospitals time and money.
  • Quality assurance: ShiftMed's rigorous screening and onboarding process ensures that the healthcare professionals working with hospitals are qualified and experienced, reducing the risk of staff turnover and maintaining consistent quality of care.
  • Enhanced staff retention: By providing healthcare facilities with a pool of qualified healthcare professionals, ShiftMed can help reduce staff turnover, which in turn reduces recruitment and training costs.
  • Flexibility: ShiftMed's platform offers healthcare facilities and professionals a flexible and convenient way to manage work schedules and connect with each other, increasing opportunities for successful and satisfying work experiences.
About ShiftMed:

ShiftMed is the complete healthcare workforce solution, combining internal resource management technology with an on-demand workforce marketplace, to help organizations efficiently manage internal resources and seamlessly supplement their workforce with external workers.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Ringo applies intelligent automation to Human Capital Management by using AI, machine learning, and robotic process automation (RPA) to streamline workforce planning, credential verification, staffing workflows, and labor analytics. The platform automates repetitive administrative tasks, reduces manual data entry, and provides real-time workforce insights—enabling healthcare leaders to optimize staffing, improve workforce productivity, and strengthen operational efficiency.

Use Cases

Description:

Ringo strengthens Human Capital Management (HCM) for healthcare organizations by providing real-time workforce visibility, AI-driven staffing insights, and automated workforce workflows. By centralizing dynamic staffing & scheduling, credential tracking, labor analytics, and contingent workforce management, Ringo enables healthcare leaders to optimize workforce utilization, improve clinician retention, and reduce administrative burden.

Workforce Planning & Visibility:

Gain real-time insights into workforce capacity, staffing trends, and labor utilization across departments and facilities.

Talent Utilization Optimization:

Align internal staff, float pools, and contingent labor to improve workforce productivity and staffing efficiency.

Credentialing & Compliance Management:

Automate credential validation and expiration tracking to maintain regulatory compliance and workforce readiness.

Labor Cost & Workforce Analytics:

Monitor labor spend, overtime trends, and staffing performance to support data-driven workforce planning.

Dynamic Staffing & Scheduling Alignment:

Optimize staffing coverage and reduce workforce strain through predictive scheduling and workload balancing.

Workforce Retention & Sustainability:

Support healthier staffing models that improve clinician engagement, retention, and long-term workforce stability.

Pediatric use cases:

None provided

Users:

Chief Human Resources Officers (CHROs):

Oversee workforce strategy, talent management, and staffing efficiency across the organization.

Human Resources Leaders:

Improve workforce planning, clinician retention, and talent utilization through real-time workforce insights.

Chief Nursing Officers (CNOs):

Align staffing models with workforce capacity to support clinician well-being and patient care delivery.

Chief Operating Officers (COOs):

Monitor workforce utilization and operational efficiency across departments and facilities.

Chief Financial Officers (CFOs):

Track labor costs, overtime trends, and workforce productivity to support financial performance.

Staffing Coordinators:

Manage workforce schedules, fill coverage gaps, and improve staffing efficiency across care teams.

Department & Clinical Leaders:

Optimize staffing levels and skill mix to maintain operational stability and patient care quality.

Compliance & Risk Officers:

Ensure credential tracking, workforce policies, and regulatory compliance across the workforce.

Description:
  • XYZ Hospital is a large hospital that serves a diverse patient population with a range of medical needs. Due to fluctuations in patient volume, staff absences, and other factors, the hospital has experienced challenges in maintaining adequate staffing levels. As a result, they have had to rely on costly agency staffing solutions and have struggled to maintain consistent quality of care for their patients.
  • To address these challenges, XYZ Hospital decides to partner with ShiftMed, a healthcare staffing platform that connects healthcare facilities with qualified healthcare professionals. Through the ShiftMed platform, XYZ Hospital is able to find and book qualified healthcare professionals, such as registered nurses, respiratory therapists, and medical assistants, to fill staffing gaps on a flexible, on-demand basis.
  • Using ShiftMed's platform, XYZ Hospital is able to manage their staffing needs more efficiently and effectively. They can quickly find qualified healthcare professionals to fill staffing gaps, ensuring that their patients receive the care they need. Additionally, ShiftMed provides features such as real-time scheduling, communication tools, and performance tracking, which help to ensure that XYZ Hospital is able to manage their workforce more effectively and efficiently.
  • By partnering with ShiftMed, XYZ Hospital is able to improve the quality of care they provide to their patients while also reducing staffing costs and improving employee morale.
Pediatric use cases:

Pediatric healthcare facilities such as children's hospitals, pediatric clinics, and pediatric home healthcare agencies can use ShiftMed to find and book qualified healthcare professionals with experience in pediatric care, such as pediatric nurses and pediatric medical assistants.

Users:
  • The users of ShiftMed include healthcare facilities such as health systems, hospitals, nursing homes, assisted living facilities, and home healthcare agencies, as well as healthcare professionals such as nurses, certified nursing assistants, and medical assistants. 
  • Healthcare facilities use ShiftMed to find and book qualified healthcare professionals to fill staffing gaps, while healthcare professionals use ShiftMed to find flexible work opportunities and to manage their schedules and career growth.

EHR Integrations

Integrations:

ERP system, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

ERP system, Credentialing

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Workforce Strategy Focus: Built to optimize healthcare workforce planning and talent management vs EHR systems focused primarily on clinical documentation.

AI Workforce Analytics: Uses predictive insights to improve staffing utilization and workforce planning vs static reporting within EHR modules.

Unified Workforce Visibility: Integrates internal staff, float pools, and contingent labor vs EHR systems limited to employed staff data.

Dynamic Staffing Alignment: Connects workforce planning with real-time scheduling and staffing needs vs basic departmental scheduling tools.

Operational & Financial Alignment: Links workforce utilization to labor costs and operational performance vs EHR systems lacking workforce cost optimization.

Differentiators vs Competitors:
  • Ringo is purpose-built for Healthcare workforce management vs generic HCM platforms designed for multiple industries
  • Ringo unifies internal staff, float pools, and contingent labor into one workforce strategy vs competitors that manage these separately
  • Ringo leverages AI-driven workforce analytics to improve staffing utilization and workforce planning vs competitors relying on static workforce reports
  • Ringo integrates dynamic staffing & scheduling with Human Capital Management insights vs competitors requiring multiple disconnected tools
  • Ringo aligns workforce operations with labor cost control and operational performance vs platforms focused only on HR administration
  • Ringo is vendor-neutral, providing full transparency across staffing partners vs platforms tied to staffing agencies with potential conflicts of interest
  • Ringo can implement quickly with $0 startup costs vs competitors requiring lengthy implementations and costly setup fees

At Ringo WE DO MORE!

Differentiators vs EHR Functionality:

Fully interoperable with any nurse scheduling system

Enables health system to create their own internal agency

Differentiators vs Competitors:
  • ShiftMed uses a W2 workforce instead of a 1099 workforce, which means that the healthcare professionals who work with ShiftMed are considered employees, rather than independent contractors. By using a W2 workforce, ShiftMed is able to provide a higher level of support and stability for its healthcare professionals, and assumes the risk for its health system partners.

  • ShiftMed integrates with UKG (Ultimate Kronos Group), a workforce management and human capital management software, to provide a seamless experience for healthcare facilities and professionals. The integration allows healthcare facilities using UKG to access ShiftMed's platform and book qualified healthcare professionals directly from within the UKG platform. This helps to simplify the staffing process for healthcare facilities, enabling them to manage their workforce more efficiently and effectively.

  • ShiftMed has partnered with Uber Health to provide reliable and efficient transportation for healthcare professionals using the ShiftMed platform. Uber Health is a HIPAA-compliant transportation solution that enables healthcare providers to order rides for their patients and employees. Through the partnership, ShiftMed healthcare professionals can use Uber Health to get to and from their shifts at healthcare facilities, ensuring that they arrive on time and are able to provide high-quality care to their patients.

Keywords

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