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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Ringo is a healthcare-specific workforce optimization platform designed to help hospitals and health systems strengthen Revenue Capital Management (RCM) performance by improving staffing stability, workforce visibility, and operational efficiency. Founded in 2001, Ringo began as a hospital billing solution focused on eliminating administrative complexity within the revenue cycle. In 2020, the company launched its NextGen Vendor Management System (VMS)—purpose-built for healthcare—to address growing challenges around contract labor management, vendor coordination, credentialing, and workforce compliance. Today, Ringo’s AI-powered workforce platform expands that foundation by helping health systems protect revenue performance through intelligent staffing, dynamic workforce planning, and real-time operational visibility.

As an AI-driven healthcare workforce management platform, Ringo empowers healthcare organizations with the tools needed to support revenue cycle stability, patient throughput, and operational continuity. The platform centralizes dynamic staffing & scheduling, predictive workforce forecasting, credential validation, labor analytics, and rate governance—providing clinical leaders, HR teams, finance departments, and revenue cycle leaders with a single source of truth for workforce data. By applying artificial intelligence to forecast staffing demand and automate workforce workflows, Ringo helps reduce overtime, prevent staffing disruptions, and ensure consistent clinical coverage that supports accurate documentation, coding, and billing performance across the revenue cycle.

Ringo supports healthcare facilities nationwide and manages more than $275 million in annual contingent labor spend, delivering measurable operational improvements across workforce management and financial performance. In the KLAS 2025 First Look Report, Ringo earned outstanding ratings—including a 94.2 overall satisfaction score with 100% of customers saying they would buy again—highlighting the platform’s reliability, usability, and high-touch partnership model.

Why Ringo for Revenue Capital Management

Purpose-built for healthcare: Designed specifically for hospitals, health systems, and complex clinical workforce environments.

AI-powered staffing optimization: Predicts staffing gaps and stabilizes coverage to support patient throughput and revenue continuity.

Dynamic staffing & scheduling: Ensures the right clinicians are in place to maintain documentation accuracy and billing efficiency.

Human Capital Management alignment: Provides unified visibility across internal staff, float pools, and contingent labor.

Revenue cycle performance support: Protects coding accuracy, clinical documentation, and billing workflows by ensuring consistent staffing.

Real-time workforce analytics: Delivers actionable insights into labor utilization, staffing trends, and operational performance.

Operational and financial impact: Clients experience improved workforce efficiency, reduced premium labor spend, and stronger revenue cycle stability.

End-user–focused design: Intuitive workflows built for staffing leaders, HR teams, finance departments, and revenue cycle executives.

Ringo’s mission has always been centered on clarity, transparency, and smarter workforce management. By combining AI-powered workforce analytics, dynamic staffing & scheduling, and vendor-neutral workforce governance, Ringo helps healthcare organizations protect revenue cycle performance, optimize staffing operations, and maintain financial stability in an increasingly complex healthcare environment.

Workforce Optimization, Simplified.

About Ringo VMS:

Ringo is a healthcare-focused technology and services partner with roots dating back to 2001, originally built to solve operational challenges inside hospitals. Over the past two decades, we evolved from a billing optimization tool into one of the industry’s most advanced Vendor Management Systems (VMS), launched in 2020 to support modern healthcare workforce management and address the growing complexity of contract labor management across healthcare organizations.

By listening closely to our clients, Ringo launched its NextGen Vendor Management System (VMS) in 2020—purpose-built for healthcare. Our vendor-neutral, AI-powered platform enables hospitals, health systems, and physician groups to optimize their workforce while maintaining full control and visibility over every staffing decision.

Today, Ringo supports healthcare systems nationwide—managing over $275 million in contingent labor spend annually. We provide real-time workforce analytics, credential alerts, and automated invoice accuracy tools that ensure compliance, transparency, and measurable cost savings.

What makes Ringo stand apart is more than technology—it’s partnership. We operate as an extension of your team, providing consultative support, MSP options, and customizable workflows to fit your organization’s goals. From shift optimization and rate enforcement to digital timekeeping and automated job distribution, every feature is designed to drive efficiency, reduce time-to-fill, and improve patient care continuity.

Ringo delivers results:

  • 15–20% average labor savings through automated rate and billing controls
  • Accelerated onboarding via pre-credentialing and compliance automation
  • Workforce visibility dashboards by site, specialty, and vendor
  • Quarterly business reviews with actionable insights and benchmarking

We believe a truly effective healthcare staffing platform is more than software—it’s a strategic ally. That’s why Ringo continues to redefine contingent workforce management through AI-driven innovation, vendor neutrality, and a shared commitment to helping healthcare organizations operate with greater clarity, confidence, and control.

Key Features:

  • Vendor Management System (VMS) built for healthcare
  • Workforce optimization & contingent labor management
  • Credential alerts & compliance automation
  • MSP or in-house program flexibility
  • Invoice accuracy & spend transparency
  • Digital timekeeping & shift optimization
  • Enterprise-level reporting & analytics
  • Vendor-neutral, AI-powered platform
  • $0 startup costs for hospitals and physician groups
  • Much much more!

Discover how Ringo can help your organization streamline operations, reduce costs, and gain full visibility into your workforce.

Workforce Optimization, Simplified.

Milan Boulette, Chief Revenue Officer

Call: 631-629-6242

Email: mboulette@goringo.com

www.goringo.com

Request your complimentary demo today and experience the Ringo difference.

Product Description:
  • On-demand staffing: ShiftMed provides hospitals with on-demand access to a pool of 450,000+ qualified healthcare professionals to fill staffing gaps and meet fluctuating patient volume needs.
  • Time and cost savings: By reducing the need for costly agency/travel staffing solutions, reducing overtime costs, and increasing efficiency, ShiftMed can save hospitals time and money.
  • Quality assurance: ShiftMed's rigorous screening and onboarding process ensures that the healthcare professionals working with hospitals are qualified and experienced, reducing the risk of staff turnover and maintaining consistent quality of care.
  • Enhanced staff retention: By providing healthcare facilities with a pool of qualified healthcare professionals, ShiftMed can help reduce staff turnover, which in turn reduces recruitment and training costs.
  • Flexibility: ShiftMed's platform offers healthcare facilities and professionals a flexible and convenient way to manage work schedules and connect with each other, increasing opportunities for successful and satisfying work experiences.
About ShiftMed:

ShiftMed is the complete healthcare workforce solution, combining internal resource management technology with an on-demand workforce marketplace, to help organizations efficiently manage internal resources and seamlessly supplement their workforce with external workers.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Ringo supports Revenue Capital Management (RCM) through intelligent automation powered by AI, machine learning, and robotic process automation (RPA). The platform automates workforce planning, staffing coordination, credential validation, and labor analytics to ensure healthcare organizations allocate clinical resources efficiently to revenue-generating services. By reducing manual administrative work and providing real-time workforce insights, Ringo helps health systems optimize capital utilization, stabilize operational performance, and protect financial outcomes.

Use Cases

Description:

Ringo supports Revenue Capital Management by aligning workforce operations with financial performance. Through AI-driven workforce analytics, dynamic staffing, and automated credential validation, Ringo ensures consistent clinical coverage for revenue-generating services while reducing operational inefficiencies and labor cost volatility.

Revenue-Producing Service Coverage:

Ensure critical clinical roles are staffed to maintain patient throughput and protect revenue-generating services.

Workforce Cost Optimization:

Monitor labor utilization and overtime trends to improve financial performance and reduce unnecessary staffing costs.

Operational Capacity Planning:

Use AI-driven insights to align staffing levels with patient demand and service line growth.

Credential-Aware Staffing:

Ensure qualified clinicians are placed in revenue-generating roles with automated credential validation.

Real-Time Workforce Analytics:

Provide leadership with visibility into workforce utilization, service capacity, and financial performance drivers.

Dynamic Staffing Alignment:

Adjust staffing levels quickly to support operational capacity and protect revenue performance.

Pediatric use cases:

None provided

Users:

Chief Financial Officers (CFOs):

Oversee financial performance, labor cost control, and capital utilization across clinical operations.

Revenue Integrity & Finance Leaders:

Monitor operational capacity and staffing alignment to support revenue-generating services.

Chief Operating Officers (COOs):

Ensure clinical staffing supports patient throughput and operational efficiency.

Revenue Capital Management Leaders:

Align workforce resources with service line performance and financial outcomes.

Service Line Directors:

Manage staffing for high-revenue departments such as imaging, surgery, and specialty care.

Human Resources & Workforce Leaders:

Optimize workforce planning and labor utilization to support financial performance.

Staffing Coordinators:

Ensure coverage for revenue-generating roles and adjust staffing levels to meet demand.

Clinical Operations Leaders:

Maintain adequate staffing levels to support documentation accuracy and operational continuity.

Description:
  • XYZ Hospital is a large hospital that serves a diverse patient population with a range of medical needs. Due to fluctuations in patient volume, staff absences, and other factors, the hospital has experienced challenges in maintaining adequate staffing levels. As a result, they have had to rely on costly agency staffing solutions and have struggled to maintain consistent quality of care for their patients.
  • To address these challenges, XYZ Hospital decides to partner with ShiftMed, a healthcare staffing platform that connects healthcare facilities with qualified healthcare professionals. Through the ShiftMed platform, XYZ Hospital is able to find and book qualified healthcare professionals, such as registered nurses, respiratory therapists, and medical assistants, to fill staffing gaps on a flexible, on-demand basis.
  • Using ShiftMed's platform, XYZ Hospital is able to manage their staffing needs more efficiently and effectively. They can quickly find qualified healthcare professionals to fill staffing gaps, ensuring that their patients receive the care they need. Additionally, ShiftMed provides features such as real-time scheduling, communication tools, and performance tracking, which help to ensure that XYZ Hospital is able to manage their workforce more effectively and efficiently.
  • By partnering with ShiftMed, XYZ Hospital is able to improve the quality of care they provide to their patients while also reducing staffing costs and improving employee morale.
Pediatric use cases:

Pediatric healthcare facilities such as children's hospitals, pediatric clinics, and pediatric home healthcare agencies can use ShiftMed to find and book qualified healthcare professionals with experience in pediatric care, such as pediatric nurses and pediatric medical assistants.

Users:
  • The users of ShiftMed include healthcare facilities such as health systems, hospitals, nursing homes, assisted living facilities, and home healthcare agencies, as well as healthcare professionals such as nurses, certified nursing assistants, and medical assistants. 
  • Healthcare facilities use ShiftMed to find and book qualified healthcare professionals to fill staffing gaps, while healthcare professionals use ShiftMed to find flexible work opportunities and to manage their schedules and career growth.

EHR Integrations

Integrations:

ERP system, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

ERP system, Credentialing

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Revenue Capital Optimization Focus: Built to align workforce resources with financial performance vs EHR systems focused primarily on clinical documentation.

AI Workforce & Capacity Insights: Uses predictive analytics to align staffing with revenue-generating services vs static reporting in EHR modules.

Operational Throughput Visibility: Connects staffing coverage to patient throughput and service capacity vs EHR systems lacking operational workforce analytics.

Dynamic Staffing Alignment: Adjusts workforce levels to support high-demand service lines vs basic scheduling tools within EHR systems.

Financial Performance Insights: Provides real-time visibility into labor utilization and cost efficiency vs EHR reporting not designed for capital or workforce optimization.

Differentiators vs Competitors:
  • Ringo is purpose-built for Healthcare workforce and revenue performance optimization vs generic financial or workforce platforms designed for multiple industries
  • Ringo aligns workforce operations with revenue-generating service capacity vs competitors focused only on staffing logistics
  • Ringo leverages AI-driven workforce analytics to support capital utilization and operational throughput vs competitors relying on static labor reports
  • Ringo connects dynamic staffing, workforce planning, and financial performance insights in one platform vs competitors requiring multiple disconnected systems
  • Ringo integrates internal staff, float pools, and contingent labor to support revenue-generating service lines vs competitors managing only one workforce type
  • Ringo provides vendor-neutral workforce governance and transparency vs platforms tied to staffing agencies with potential conflicts of interest
  • Ringo can implement quickly with $0 startup costs vs competitors requiring lengthy implementations and costly setup fees

At Ringo WE DO MORE!

Differentiators vs EHR Functionality:

Fully interoperable with any nurse scheduling system

Enables health system to create their own internal agency

Differentiators vs Competitors:
  • ShiftMed uses a W2 workforce instead of a 1099 workforce, which means that the healthcare professionals who work with ShiftMed are considered employees, rather than independent contractors. By using a W2 workforce, ShiftMed is able to provide a higher level of support and stability for its healthcare professionals, and assumes the risk for its health system partners.

  • ShiftMed integrates with UKG (Ultimate Kronos Group), a workforce management and human capital management software, to provide a seamless experience for healthcare facilities and professionals. The integration allows healthcare facilities using UKG to access ShiftMed's platform and book qualified healthcare professionals directly from within the UKG platform. This helps to simplify the staffing process for healthcare facilities, enabling them to manage their workforce more efficiently and effectively.

  • ShiftMed has partnered with Uber Health to provide reliable and efficient transportation for healthcare professionals using the ShiftMed platform. Uber Health is a HIPAA-compliant transportation solution that enables healthcare providers to order rides for their patients and employees. Through the partnership, ShiftMed healthcare professionals can use Uber Health to get to and from their shifts at healthcare facilities, ensuring that they arrive on time and are able to provide high-quality care to their patients.

Keywords

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