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MDLIVE is a solution provided by MDLIVE, Inc. which was founded in 2009. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, Virtual Visits (Synchronous + Asynchronous), Behavioral Health, On-demand Behavioral Health, Improving Engagement & Self-Management, Comprehensive Perinatal Care, and Health Equity.
It has 4 verified clients.
MDLIVE integrates with major EMRs such as Epic, Cerner, and Meditech.
Some other resource(s) that may be helpful in learning about MDLIVE include: A buyer’s guide to conversational AI and Buyer’s guide to the digital front door
Healthcare should be simple, fast and uncomplicated. MDLIVE makes it easy to visit a doctor in minutes through our mobile app, online and by phone. Get access to quality healthcare without ever leaving your home, your job or wherever you are. Find out how easy it is to receive affordable, quality care without traveling to the doctor’s office! Founded in 2009 and headquartered in Sunrise, Florida, MDLIVE, Inc. is a privately held corporation and is a leading provider of telehealth services, including low-acuity medical care, behavioral health, and dermatology. Our clients primarily include health systems, health plans, and self-insuring employers. Through these relationships, MDLIVE is a covered benefit for over 30 million members. For health systems, MDLIVE offers Software as a Service (SaaS) enabling system providers to conduct virtual care visits with patients via video (on a computer or mobile device) or audio consult by phone. Our platform is designed to be flexible to the needs of health systems, allowing use by various specialties in supplementing their "in office" care delivery systems with virtual services that complement and enhance care delivery for patients and providers. In addition to software, MDLIVE provides marketing consultation and assistance to drive patient awareness and utilization, use case development and integration of our platform as a tool across various specialty areas, a provider network that is available to provide cross-coverage support of the health system’s own providers, and other services designed to optimize the health system’s investment in our platform. MDLIVE employs board-certified physicians, psychiatrists, and licensed behavioral health professionals nationwide to provide 24/7 connected care in support of the health system’s provider network.
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EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Home health, Behavioral health, Website / public online sources
Recommended, but not required
Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson
None provided
Use cases and differentiators

MDLIVE is dedicated to helping you get better and stay well. No surprise costs. No hassle.

MDLIVE focuses on three customer verticals: direct employers, health plan partnerships, and health system collaborations. For health system collaborations, the typical users are health system patients, physicians, and administrators.

Best practices and expertise in operationalizing virtual care. Includes robust internal and external marketing campaigns, automation of the routine, and optimization of consumer and provider experiences. Also a provider network that can provide cross coverage for after-hours, weekends, out of state, behavioral health, and dermatology.
Asynchronous and Synchronous visits on a single platform; Sophie; CareLink; focus on automation and optimization of consumer/provider workflows; data-driven superior consumer experience
Company information

Founded in 2009

198.6M total equity funding


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