Buoy Concierge

Overview

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Contents

About EHR Integrations Description Use cases Differentiators Company information Media

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Buoy Concierge is a solution provided by Buoy which was founded in 2014. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, Patient Flow, Conversational AI, Concierge Care, and Personalized Care.

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It has 4 verified clients.

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Some other resource(s) that may be helpful in learning about Buoy Concierge include: Top Conversational AI Companies Report and A buyer’s guide to conversational AI

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About

SOLUTIONS

Virtual Triage Tools for Consumers

Conversational AI

Concierge & Customer Service Tools

CLIENT TYPES

Academic Medical Centers

Accountable Care Organizations

Large Medical Facilities

Medium Medical Facilities

Key Clients

Clients Your Size

USED BY

4 Organizations

EHR integration

Integrations:	Patient portal
EMR Integration & Relevant Hardware:	Not offered
EMRs Supported:	None provided
Hardware Compatibility:	Other

Description

Buoy provides employers two products: 1) an A.I. chat bot that patients can chat with 24/7/365 to help them assess their symptoms, and triage them to an appropriate care setting given their unique history, presentation, and location and 2) a personalized dashboard that brings together the right services, networks and tools for the individual logged into Buoy.

Use cases

Description

None provided

Users:

A typical end-user is an individual who is experiencing health concerns, or that individual's parent or caregiver.

Differentiators

Differentiators vs EHR Functionality:

Buoy Health has a user base of 6 million + annually, which has created a significant data asset about patient behavior. These data are difficult for health systems to access, because they represent the moments before someone has decided whether to seek care.

Differentiators vs Competitors:

Different from competitors, Buoy is a true tech-enabled service. We do not offer direct clinical services (i.e. telemedicine) as part of our solution, significantly reducing implementation and ongoing service delivery cost, and enabling health systems to own the patient relationship. Additionally, our algorithm is differentiating feature of Buoy, making us a more comprehensive and trustworthy service for millions of end-users.