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Aiva Nurse Assistant

Aiva Nurse Assistant

Aiva Nurse Assistant

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By Aiva Health
5.0

1 review

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Aiva Nurse Assistant
Aiva Nurse Assistant

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Overview


Contents


AVIA SummaryAboutProduct capabilitiesProduct comparison gridEHR IntegrationsUse cases and differentiatorsDiversity, equity, and inclusion practicesCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.
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Avia Summary

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Aiva Nurse Assistant is a solution provided by Aiva Health which was founded in 2016. It belongs to multiple categories of digital health solutions including Conversational AI, Artificial Intelligence (AI), Customer Service, Improving Engagement & Self-Management, Conversational & Visual Interactive Voice Response (IVR), Digitally-Assisted Provider Documentation, and Ambient Intelligence.
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It has 8 verified clients.
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Aiva Nurse Assistant integrates with major EMRs such as Epic, Cerner.
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Some other resource(s) that may be helpful in learning about Aiva Nurse Assistant include: Empowering Nurses: Reducing Clinical Burden with Aiva’s AI Solutions and Digital front door: The key to staying ahead in healthcare

DESCRIPTION

Aiva Nurse Assistant is a smartphone app that serves as a personal assistant for hospital nurses, reducing their administrative burden while improving efficiency and wellbeing.  

Clients include Cedars-Sinai Medical Center and BayCare Health. As reported in Becker's Hospital Review, pilot ROI metrics include reduced overtime expense, faster & more complete documentation and increased HCAHPS.  

The app allows nurses to use conversational voice or text to document to flowsheets, set reminders and interact with other systems, including dietary, patient experience, interpreter services, room controls, patient education and policies & procedures.  

Today, documentation takes up to 41% of a nurse's shift, detracting from direct patient interaction, increasing stress and contributing to burnout. The hassle of manual documentation contributes to incomplete charting, leading to uninformed care decisions and potential fines (e.g., for HAPIs when there's no documentation of patient repositioning).

Aiva Nurse Assistant provides the most natural voice charting experience -- tailored to nurses, not physicians. One Assistant client projected up to an 80% time savings for a high-frequency charting task like patient repositioning.  

Aiva also goes beyond charting to save nurses time across all of the systems they use day-in and day-out -- whether they're in the patient room or on the go.  

Conversational control should give nurses back at least an hour per shift away from workstations and multiple app interfaces -- improving their efficiency but also their wellbeing and job satisfaction.

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FEATURED MEDIA
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Conversational Charting for Nurses
Conversational Charting for Nurses
Aiva Nurse Assistant Demo
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CATEGORIES & SOLUTIONS

Conversational AI


Artificial Intelligence (AI)


Customer Service


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Conversational AI


Voice Solutions


Ambient Documentation


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CLIENT TYPES

Pediatric Hospitals

Academic Medical Centers

Small Hospital/Health System

Large Hospital/Health System

Extra Small Hospital/Health System

Medium Hospital/Health System

Extra Large Hospital/Health System

AWARDS
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Product capabilities

Contextual understanding

Aiva Nurse Assistant's AI carries context into every conversation, enabling more efficient communication and execution of tasks.

AVIA GUIDE
What is contextual understanding?
The solution should understand and respond to patient inputs in a manner that takes the context into account, providing relevant and accurate information or advice.
Interoperability

Aiva Nurse Assistant integrates with all types of inpatient systems, including the EHR, patient experience platforms, clinical care & collaboration apps, building management systems, patient education, dietary, PBX, interpreter services and policies & procedures.

AVIA GUIDE
What is interoperability?
Conversational AI solutions should seamlessly integrate with the EHR and other existing systems, databases, and digital channels.
Data security and privacy

Aiva Nurse Assistant is HIPAA-compliant and enforces strict privacy measures. Aiva also enables clients to run their own instances of our model, allowing more local control where desired.

AVIA GUIDE
What is data security and privacy?
Solutions must protect patient privacy and comply with HIPAA and all other applicable regulations.
Naturalistic interaction

Aiva Nurse Assistant utilizes Large Language Models (LLMs), including GPT4, to enable natural conversational commands in both voice and text.

AVIA GUIDE
What is naturalistic interaction?
The user experience should mimic human conversation and include an easy, intuitive interface.
Scalability

The Aiva platform is built for smooth expansion of interaction volume, features and integrations.

AVIA GUIDE
What is scalability?
The solution should be capable of handling increasing volumes of interactions as use cases expand and adoption grows.
Adaptability

Aiva Nurse Assistant can run on different LLM models, so clients don't have to place a bet on a particular model or company.

AVIA GUIDE
What is adaptability?
A good solution should keep pace with rapidly evolving AI technology and continuously improve over time.
Capability Comparison Grid

Aiva Nurse Assistant

Aiva Nurse Assistant

Nuance Patient Engagement

Nuance Patient Engagement

Learn more
Contextual understanding
Interoperability
Data security and privacy
Naturalistic interaction
Scalability
Adaptability
EHR integration

Integrations
Acute care EMR, Patient portal, ADT
EHR integration and relevant hardware
Recommended, but not required
EMRs supported
Epic, Cerner
Hardware compatibility
Mobile / Tablet (native app), Other
Solution libraries
Epic ShowroomIn Epic Showroom: https://showroom.epic.com/listing?id=477
Use cases and differentiators

Use case descriptions

Aiva Assistant enables a large and growing set of use cases -- all designed to reduce nurses administrative burden.

  • Pull up current patient list
  • Reassign to a new or other patient
  • Pull up vitals for a patient
  • Document to the patient flowsheet
  • Retrieve patient schedules
  • Set task reminders
  • Retrieve meal order status
  • Place meal orders for a patient
  • Translate In-app (non-clinical)
  • Connect to Interpreter via audio/video
  • Broadcast messages into the patient room (if it contains an Alexa device)  
  • Call a patient’s room (if it contains an Alexa device)  
  • Message another staff member on their Clinical App while in the patient room or outside
  • Digitize Nurses Brain for Handoffs
  • Control Smart Room devices (TV, lights, blinds and thermostat)
Pediatric use cases

Similar use-cases for pediatrics.

Users

Nurses and other staff who carry provisioned smartphones.

Differentiators vs internal options
  • Control over non-EHR systems, including dietary, patient experience, patient education, room controls, interpreter services, clinical care & collaboration and policies & procedures.
  • Reminders about nursing tasks.
  • No need to return to the application to complete documentation.
  • Short-form conversational input tailored to nurses' -- as opposed to physicians' -- needs.
Differentiators vs competitors

Same as for EHR competition: 

  • Control over non-EHR systems, including dietary, patient experience, patient education, room controls, interpreter services, clinical care & collaboration and policies & procedures.
  • Reminders about nursing tasks.
  • No need to return to the application to complete documentation.
  • Short-form conversational input tailored to nurses' -- as opposed to physicians' -- needs.
Health Equity

Aiva Nurse Assistant's approach to Readability

Aiva Assistant understands spoken or written English (as well as other languages) at any level.

AVIA GUIDE
What is readability?
Expands access by overcoming literacy challenges through use of appropriate reading level for audience based on Flesch-Kincaid scale.
Aiva Nurse Assistant's approach to Multimodal

Aiva Assistant currently requires nurses to use a smartphone, but we are working on a version that utilizes other ambient listening devices, such as Alexa smart speakers.

AVIA GUIDE
What is multimodal?
Text IVR for those without a smartphone.
Aiva Nurse Assistant's approach to Language accessibility

Aiva Assistant understands 30+ languages, including English, Spanish, Mandarin and French.

AVIA GUIDE
What is language accessibility?
Provides inclusive language services, including availability of interpreters for all languages that are in your community through physical or digital means.
Aiva Nurse Assistant's approach to Accessible engagement options

Aiva Assistant takes input via voice or text within the app itself, and we are working on a version that would enable nurses to communicate with an in-room ambient listening device like an Alexa smart speaker.

AVIA GUIDE
What is accessible engagement options?
Offers engagement options, including a variety of communication channels such as text, voice and larger fonts.
Aiva Nurse Assistant's approach to Privacy

Nurses will be able to obtain data privacy measures by simply asking the Aiva Assistant app.

AVIA GUIDE
What is privacy?
Builds trust by communicating data privacy, security, and optionality for data use by the care team.
Aiva Nurse Assistant's approach to Cultural competence

The content delivered by Aiva Assistant is provided by the health system, itself, so it reflect's their own cultural diversity.

AVIA GUIDE
What is cultural competence?
Adapts messaging to respond to unique cultural differences and needs.
Aiva Nurse Assistant's approach to User support

Nurses will be able to get conversational support by asking Aiva Assistant itself.

AVIA GUIDE
What is user support?
Provides timely support and training to improve digital literacy and ease of use.
Aiva Nurse Assistant's approach to Diversity

Aiva Assistant works in 30+ languages and only generates content provides by the health system, itself, so it mirrors the system's own diversity approach.

AVIA GUIDE
What is diversity?
Demonstrates awareness of cultural differences and respect for all genders through multilingual capabilities, representative imagery of diverse populations served, and purposeful language.
Company information

By Aiva Health

Founded in 2016

$100,000 total equity funding

Visit website

HELPFUL TOOLS

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Media


Images

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Videos

Aiva Nurse Assistant Demo
Downloads

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Conversational Charting for Nurses
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Cedars-Sinai announcement: Artificial Intelligence Lightens Administrative Burden on Nurses
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BayCare Aiva TV story: Nurses at BayCare's St. Anthony's Hospital pilot AI technology to help with care
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BayCare Aiva announcement: BayCare Pilots AI-Assisted Voice Technology for Nurses
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Reviews


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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
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  • Internal consultant
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Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility
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Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

September 20, 2024

verified

September 20, 2024

Aiva Nurse Assistant Streamlines Nurse Workflows

Cedars-Sinai is piloting Aiva Nurse Assistant this fall. We're excited to finally have technology designed with nurses' needs in mind. Our modeling suggests that Nurse Assistant will save our staff a lot of time on high-frequency charting tasks as well as other tasks like accessing patient data, setting reminders and controlling other systems we use throughout the day.

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Peachy Hain

Executive Director, Surgical Services and Clinical Support Programs, Executive sponsor working with Aiva Nurse Assistant at Cedars-Sinai Medical Center

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