Contact-Free Interaction
With eVideon HELLO, patients can use their own devices or a hospital borrowed device to “visit” with friends and family. Patients can connect one-on-one or in a group video chat.

Your Branding
Patients will be greeted with the warmth and familiarity of your hospital, your logo, your colors, and your imagery. HELLO’s user interface will be customized to be unmistakably yours across multiple sites and throughout your organization.

Nothing to Download
With eVideon HELLO, patients can video chat with loved ones easily and seamlessly. eVideon HELLO does not require any software downloads. Patients use a hospital-provided tablet or simply scan a QR code or follow a simple instruction sheet to use their own device to quickly connect and start a video chat session.

No Logins
Patients don’t have to create accounts or remember login information. HELLO provides instant connection without the hassle of third-party software. Furthermore, HELLO is designed with all end users in mind. The interface is clean and simple, so patients of any age or ability can easily connect with their loved ones.

Fully Cloud-Based and Flexible
eVideon manages your solution completely and in a cloud-based environment. No additional IT resources needed. Because it’s web-based, HELLO can run on any device or operating system, so there’s no need to invest in specific hardware.

Patients have three ways to say “HELLO”:
Patient to loved one (to connect with friends and family who can’t visit)
Nurse to patient (from outside the room to save PPE)
Physician to patient and family (for multi-way consultation)

eVideon, the developer of the Vibe Health smart room platform, is modernizing the healthcare experience for patients, families, and care teams. Using smart room technology, the software platform streamlines clinical workflow and transforms the patient room into a highly personalized and interactive care environment. The platform integrates with the hospital’s EMR and other installed technologies to improve communication and care coordination, ensuring that accurate, real-time information is always accessible via the in-room Smart TV, digital whiteboard, digital door sign, and bedside tablet. With automated service requests, education assignments, and documentation, Vibe Health reduces the technology burden on clinicians and enables them to operate at the top of their licensure. Vibe Health empowers hospital leaders to meet the unique needs of their patient population with customizable features, including in-room surveys and video chat, which serve to amplify the voice of the patient and make real-time service recovery a reality. Find out why top-ranked hospitals are choosing Vibe Health by eVideon: www.evideon.com

Playback Health is a software technology company that builds, deploys, and scales secure mobile solutions to help providers more effectively deliver medical information and care instructions to patients, their families, and other care providers. Playback's SaaS platform helps promote a communication-first strategy that allows healthcare organizations to leverage their EMRs, patient portals, and other systems of record to add value, empathy, and engagement at every level. 

Playback Health is a digital health company focused on provider to patient communications. Playback Health's platform allows clinicians to memorialize and summarize medical conversations using digital and AI. The platform can record conversations between physicians and patients using video, audio, and screen recording. Recordings are shared with patients and family members digitally which allows them to review, share and understand like never before. Providers can turn those recordings into EMR ready SOAP notes. The end results are improved HCAHPS and outcomes for patients, and 10 -15 minutes per patient in time savings for physicians, directly improving burnout. 

HELLO does not require any downloads, passwords, or accounts. It can also be used on personal devices or hospital issued devices.

Commercially available solutions often require specific software or account creation and HELLO does not require any of that to connect patients with loved ones.

HELLO is HIPAA compliant and designed specifically to meet the unique needs of the healthcare setting with options to add a clinician to the video visit

Playback Health brings video, audio and screen recording into the communicaiton process so that all stakeholders are able to hear and share care information in a language they understand. Playback uses powerful automation and AI to convert patient conversations, film reviews and audio dictation into an EMR-ready medical notes saving clinician's time while delivering exceptional patient experience. 

Playback focuses on the doctor patient conversation to ensure all stakeholders hear and understand care instructions, anytime and anywhere. No other platform is able to marry up the discharge instruction with an audio recording to reduce communication error, save clinicians time, and boost HCAHPS scores.