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Conversational AI for Patient Experience

Conversational AI for Patient Experience

Conversational AI for Patient Experience

Conversational AI for Patient Experience
Conversational AI for Patient Experience


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Avia Summary

Conversational AI for Patient Experience is a solution provided by Pypestream which was founded in 2015. It belongs to multiple categories of digital health solutions including Clinical Communication and Patient Education.
Some other resource(s) that may be helpful in learning about Conversational AI for Patient Experience include: A Buyer’s Guide to Patient Education and Top Patient Education Companies Report | 2023

“I can’t wait to call the call center,” said no one, ever. That’s why Pypestream built what has quickly become the must-have in conversational AI. Trusted by JP Morgan Chase, Shell, Royal Caribbean, Procter & Gamble, Sling TV, Principal Financial, TriWest Health, and Google, Pypestream has a knack for turning legacy enterprises into digital powerhouses. No single-task chatbots, no embarrassing NPS scores, and no cobbling together technologies from multiple vendors.

Pypestream offers:
1) The only patented B2C messaging carrier with military-grade security including PCI, HIPAA, GDPR, and CCPA compliance
2) Dovetail™ AI, the most comprehensive AI for customer experience
3) 30% increases in customer satisfaction with unrivaled conversational design and UX features (also, 9 out of 10 customers prefer messaging over email or phone)
4) An easy deployment process, PypePro℠, with a dedicated implementation manager, AI solution designer, integration engineer, and customer success manager so you’re live in a matter of weeks, not months
5) A business model that aligns interests: 90%+ cost savings compared to traditional customer channels

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EHR integration

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Use cases and differentiators

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Company information

Founded in 2015

46.5M total equity funding



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