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Conversational AI for Patient Experience

Conversational AI for Patient Experience

Conversational AI for Patient Experience

Conversational AI for Patient Experience
Conversational AI for Patient Experience

Overview


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Avia Summary

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Conversational AI for Patient Experience is a solution provided by Pypestream which was founded in 2015. It belongs to multiple categories of digital health solutions including Clinical Communication and Patient Education.
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Some other resource(s) that may be helpful in learning about Conversational AI for Patient Experience include: A Buyer’s Guide to Patient Education and Top Patient Education Companies Report | 2023
DESCRIPTION

“I can’t wait to call the call center,” said no one, ever. That’s why Pypestream built what has quickly become the must-have in conversational AI. Trusted by JP Morgan Chase, Shell, Royal Caribbean, Procter & Gamble, Sling TV, Principal Financial, TriWest Health, and Google, Pypestream has a knack for turning legacy enterprises into digital powerhouses. No single-task chatbots, no embarrassing NPS scores, and no cobbling together technologies from multiple vendors.

Pypestream offers:
1) The only patented B2C messaging carrier with military-grade security including PCI, HIPAA, GDPR, and CCPA compliance
2) Dovetail™ AI, the most comprehensive AI for customer experience
3) 30% increases in customer satisfaction with unrivaled conversational design and UX features (also, 9 out of 10 customers prefer messaging over email or phone)
4) An easy deployment process, PypePro℠, with a dedicated implementation manager, AI solution designer, integration engineer, and customer success manager so you’re live in a matter of weeks, not months
5) A business model that aligns interests: 90%+ cost savings compared to traditional customer channels

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Use cases and differentiators

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Company information

Founded in 2015

46.5M total equity funding

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