“I can’t wait to call the call center,” said no one, ever. That’s why Pypestream built what has quickly become the must-have in conversational AI. Trusted by JP Morgan Chase, Shell, Royal Caribbean, Procter & Gamble, Sling TV, Principal Financial, TriWest Health, and Google, Pypestream has a knack for turning legacy enterprises into digital powerhouses. No single-task chatbots, no embarrassing NPS scores, and no cobbling together technologies from multiple vendors.

Pypestream offers:
1) The only patented B2C messaging carrier with military-grade security including PCI, HIPAA, GDPR, and CCPA compliance
2) Dovetail™ AI, the most comprehensive AI for customer experience
3) 30% increases in customer satisfaction with unrivaled conversational design and UX features (also, 9 out of 10 customers prefer messaging over email or phone)
4) An easy deployment process, PypePro℠, with a dedicated implementation manager, AI solution designer, integration engineer, and customer success manager so you’re live in a matter of weeks, not months
5) A business model that aligns interests: 90%+ cost savings compared to traditional customer channels

At Pypestream, our AI-powered, omnichannel platform understands and anticipates customer needs, providing personalized and prompt responses. Say goodbye to long wait times and hello to instant, joyful resolutions. 

From customer inquiries to complex problem-solving, our extensive library of microapps handle it all with ease and efficiency. 

Our platform analyzes interactions to continually enhance the customer experience, ensuring every touchpoint is a step toward happiness.

Alelo’s Enskill platform uses conversational avatar technology to create Virtual Patient Navigators that listen to patient concerns, answer questions, and connect patients with educational and other resources. All recommendations are grounded in accredited content that is approved by the healthcare provider, eliminating the risk of hallucinations. Enskill uses generative AI to transform a healthcare organization’s existing content on the Web and YouTube into an interactive learning resource. Enskill develops a profile of each user (patient, caregiver, healthcare professional) and their situation, and uses it to personalize responses.

Enskill Virtual Patient Navigators improve the quality of patient and caregiver experiences. They support users with low health literacy. Resource Navigators can promote treatment compliance and improve health outcomes. They promote patient engagement, develop self-efficacy, and lessen anxiety and stress. Enskill Virtual Patient Navigators align well with telehealth initiatives.

Enskill also provides simulated patients and caregivers that train healthcare workers (e.g., patient navigators, community health workers) in patient support skills, and helps them keep abreast of new developments in treatment. Trainees develop skills much faster and are able to apply them immediately in a clinical setting.

Alelo combines the latest in AI technology with research in human learning to help healthcare providers improve the patient experience and transform training and education. Alelo was a Finalist in the XPRIZE Rapid Reskilling competition, in which it rapidly trained community health workers and placed them with healthcare providers. Over 500,000 people have learned new skills with Alelo products.

Alelo’s Enskill platform uses conversational avatar technology to create Virtual Patient Navigators that listen to patient concerns, answer questions, and connect patients with educational and other resources. All recommendations are grounded in accredited content that is approved by the healthcare provider, minimizing the risk of hallucinations. Enskill uses generative AI to transform a healthcare organization’s existing content on the Web and YouTube into an interactive learning resource. Enskill develops a profile of each user (patient, caregiver, healthcare professional) and their situation, and uses it to personalize responses.

Enskill also provides simulated patients and caregivers that train healthcare workers (e.g., patient navigators, community health workers) in patient support skills, and helps them keep abreast of new developments in treatment. Trainees develop skills much faster and are able to apply them immediately in a clinical setting.

Alelo combines the latest in AI technology with research in human learning to help healthcare providers improve the patient experience and transform training and education. Alelo was a Finalist in the XPRIZE Rapid Reskilling competition, in which it rapidly trained community health workers and placed them with healthcare providers. Over 500,000 people have learned new skills with Alelo products.

N/A. Enskill does not handle EHR data.

- Improves the quality of patient and caregiver experiences

- Rapid upskilling of healthcare staff

- Promotes patient engagement and self-efficacy

- Promotes treatment compliance

- Reduces anxiety and stress due to lack of information or patient overload

- Reduces the burden on healthcare staff to communicate with patients and answer their questions

- Enhances providers' existing digital outreach and social media initiatives