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TeleRay

Overview


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Avia Summary

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TeleRay is a solution provided by www.teleray.com. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, Virtual Visits (Synchronous + Asynchronous), Imaging & Radiology, and Virtual Nursing.
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TeleRay integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about TeleRay include: Digital transformation essentials – Digital imaging & radiology and A buyer’s guide to conversational AI
DESCRIPTION

TeleRay’s secure virtual care platform displays radiology from PACS, for a more holistic view of patients. This allows clinicians to have more engaging room consultations when reviewing images, labs, and reports with higher compliance from the patient. Family, friends, and outside doctors may be included on any consultations. We cover every use case from intake to discharge, including telenursing, telesitting, telestroke, tele ICU, security, AI applications, and more.

TeleRay is an integrated virtual care and telehealth solution for telenursing, telesitting, tele ICU and many other use cases that is fully integrated into Epic telenursing, or as FHIR application. TeleRay offers to opportunity to add callers outside institutional walls including physicians, family members and others to any call. Nurses or clinicians may add images from PACS and other patient data such as results or reports for real time review. Consultation is more meaningful with face-to-face consultation and ability to review patients' labs, images, reports and more with family and other care givers. TeleRay has partnered with Axis cameras to deliver superior clarity, quality and Pan, Tilt, Zoom to see more with more control including presets. Additional AI tools include patient fall risk and elopement detection, cough alerts, aggression alerts, and device monitoring. TeleRay offers Live Streaming of modalities such as ultrasound, fluoroscopy, c-arms, MRI, CT and other modalities for real time viewing of procedure, patient positioning, and probe positioning. Live Streaming may be in-room, or in a radiology suite to be part of any consultation. TeleRay offers carts that can be mobile for multiple use cases and portability. TeleRay is Teleport Medicine 3.0 – We put you in the room with all the data, imaging, and people needed to fulfill the needs of any use case at any institution. TeleRay is used by 1000s of sites including 70% of the top 50 medical centers and is growing quickly in the virtual care space.

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AWARDS
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Product capabilities

Virtual visits

Real time full duplex communication with sound, video, nurse call and EMR integration. Calls to outside family, doctors, and friends. Images and results may be displayed during consultations.

AVIA GUIDE
What is virtual visits ?
Synchronous and asynchronous virtual visit solutions are multilingual, accessible, and omnichannel; and allow users to alternate between modalities. Capabilities should integrate with existing provider workflows and auto-generate clinical documentation, offer real-time benefits information and auto-generate claims, directly enable orders for ancillary services, and automate follow-ups and referrals.
EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, Website / public online sources
Use case dependent
Epic, Cerner, Meditech, Allscripts, Allscripts, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)
Use cases and differentiators

TeleRay offers the most secure telehealth/telemedicine platform on the market with no latency or loss of frame rate. This is particularly important when displaying radiological images and reports during a face-to-face consultation with a patient or professional. We connect clinical systems such as PACS to share and display imaging and results. We further extend connectivity to modalities such as ultrasound to virtually have a professional in the room looking over the shoulder of the technologist or sonographer. Call to learn more.

For the same applicable reasons stated above.

Any professional using telehealth or telemedicine.

TeleRay is the first multi-capable platform for eliminating multiple vendors and creating a much more efficient and user-friendly method of sharing data and images during a telemed consultation.

No one offers as many features, tools, and compliance in a secure platform as TelRay at a tremendous value. TeleRay is used by thousands of sites including 37 of the top 50 medical centers.

Company information

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Images

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TeleRay Live pic.jpg
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TeleRay Image Management.jpg
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Videos

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TeleRay 3.2
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Epic TeleRay.mp4
Downloads

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TeleRay Catalog.pdf
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Axis eBook 2024.pdf

Reviews


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Overall Score
5.0

3 reviews


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Features

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EHR Integrations

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

June 20, 2025

verified
new review

June 20, 2025

Great value

It has worked perfectly, and my patients say it's great too. Also, patients don't pay anything and can store their images too which is great.

Pros

TeleRay has telehealth and imaging capabilities in one platform. I can see my patients, send them their images, and then check up on them with the telehealth from one login and screen. I store all my images too for access from anywhere. No extra cost. Very easy to use.

Cons

I think it could have better scheduling, but it integrated with mine and they said they are building better tools for scheduling.

Reason for choosing Teleray

It was the only one that had multiple capabilities which allowed me to eliminate some other products and keep cost low. I had used their radiology tools in the past.

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A verified IT / Technical support working with TeleRay from a rural hospital.

Helpful(0)

June 20, 2025

verified
new review

June 20, 2025

TeleRay - Nobody does it better....

Summary: Best team/Best tech you will find in the industry. I have been in HCIT for over 30 years, and I have integrated TeleRay in two of my HCIT platforms in order to provide my customers with a tech platform that is simple to use, easy to implement, and supported by a team that is unmatched. TeleRay for life!

Positive: Simple to use! Easy to implement! GREAT Tech! World class customer service! Wicked smart executive team!

Negative: Honestly, nothing comes to mind. Work with this team and tech - you will not be disappointed.

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Mike Diamond

CEO, Executive sponsor working with TeleRay
Helpful(0)

June 20, 2025

verified
new review

June 20, 2025

You made our patients lives better! 😊

Tanvir,

I have been working in this industry for many years and the one thing that I prize above all else is competence!

Today Tanvir, you, working with my supervisor reconfiguring the Station so that we can burn DVDs much faster for our patients was very impressive. Both you and he worked together amazingly to make this happen. We have 3 other stations we are moving this process to but before I did, I just wanted to let the leadership know what a terrific vendor you have been.

Everything is working Perfectly!

Thanks very much Tanvir! You made our patients lives better! 😊

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Craig Hansen

IT Administrator, IT / Technical support working with TeleRay
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