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Avel eCare Behavioral Health

Avel eCare Behavioral Health

Avel eCare Behavioral Health


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Avia Summary

Avel eCare Behavioral Health is a solution provided by Avera eCare. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, On-demand Behavioral Health, and Virtual Visits (Synchronous + Asynchronous).
Some other resource(s) that may be helpful in learning about Avel eCare Behavioral Health include: A buyer’s guide to conversational AI and Buyer’s guide to the digital front door

According to the Agency for Healthcare Research and quality, mental health and substance abuse cases accounted for one in eight emergency room visits in the United States in 2010. Considering that 65 percent of non-metropolitan counties do not have a psychiatrist and 47 percent of these same counties do not have a psychologist, there is a clear demand for specialized care for mental health cases. Avel eCare Behavioral Health addresses this demand by providing emergency departments, inpatient behavioral health and acute inpatient units with expert evaluations from mental health professionals.

Through a secure connection, facilities will have 24/7 access to an interdisciplinary behavioral health team who assists with admission support, medication management, and assessment services.

Organizations who utilize Avel eCare Behavioral Health services are equipped to meet both the physical and mental needs of patients while reducing their length of stay in the emergency room and providing the highest quality of care.

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EHR integration

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Use cases and differentiators

Avel eCare Behavioral Health seamlessly integrates with emergency departments to offer diagnosis, treatment, and discharge planning services. Avel eCare Behavioral Health experts help with:

  • Evaluating patients for presenting symptomology, and evaluating safety and severity of patient illness using evidence-based assessment tools
  • Determining the condition of the patient – chemical abuse, depression, anxiety, suicidal ideation, etc.
  • Initiating a collaborative call with the on-site provider and Avel’s psychiatrist to discuss the recommended level of care, medications and disposition planning
  • Providing patient education such as a safety plan, means restriction for patients that will be discharged from the emergency department
  • Assisting in locating an admitting facility if no beds are available at the local facility
  • Provider-to-provider consults for other behavioral health-related questions

Avel eCare Behavioral Health Psychiatric Inpatient collaborates with local providers and nurses to provide behavioral health expertise for after-hour and gap coverage for patients 18 years and older. Services include nighttime admission support, quality documentation standards, and timely physician access for urgent needs within your inpatient behavioral health units.

Clinical staff

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Company information



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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
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Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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