According to the Agency for Healthcare Research and quality, mental health and substance abuse cases accounted for one in eight emergency room visits in the United States in 2010. Considering that 65 percent of non-metropolitan counties do not have a psychiatrist and 47 percent of these same counties do not have a psychologist, there is a clear demand for specialized care for mental health cases. Avel eCare Behavioral Health addresses this demand by providing emergency departments, inpatient behavioral health and acute inpatient units with expert evaluations from mental health professionals.

Through a secure connection, facilities will have 24/7 access to an interdisciplinary behavioral health team who assists with admission support, medication management, and assessment services.

Organizations who utilize Avel eCare Behavioral Health services are equipped to meet both the physical and mental needs of patients while reducing their length of stay in the emergency room and providing the highest quality of care.

Wholistics Chatbot is a text-based patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. Our solution is focused on 4 pillars:

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

Wholistics Chatbot is a patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. 

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.  

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

Provides evidence-based content and patient education

• No app required!
• Integration to app/EMR available
• Chat based reminders/scheduling/medication adherence and compliance 
• Offers one-click dial to physicians office as needed
• Access to third party links