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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Automates Clinical and Non-Clinical Workflows

  • Handles routine tasks, patient triage, intake, common requests, medication refills, lab result inquiries, etc.
  • Frees up care team members to focus on complex, high-value patient interactions

Smart Care Routing

  • AI-powered triage/care navigation guides patients to appropriate care levels and resources
  • Reduces unnecessary ER visits and optimizes resource allocation

Customizable Platform

  • Tailored to match specific organizational needs and protocols
  • Adaptable to various specialties and care settings

Real-Time Analytics Dashboard

  • Provides insights into patient engagement and interaction patterns
  • Enables data-driven decision-making for care team leaders
About Clearstep:

Clearstep is the preeminent digital self-service triage and care navigation healthcare assistant on the market. It distinguishes itself as the sole AI chat-based triage solution crafted from Dr. Barton Schmitt's gold-standard telephone triage protocols, achieving an impressive accuracy rate surpassing 95%. With the largest health system deployments nationwide, Clearstep collaborates with esteemed institutions like HCA Healthcare, Mount Sinai, Novant Health, Tufts Medicine, Baylor Scott & White Health, and numerous others spanning over 15 states. Clearstep's innovative Smart Care Routing™ solutions empower healthcare organizations to effectively tackle critical challenges such as efficient self-service patient access and care navigation, patient acquisition and retention, call center deflection and automation, and optimizing capacity. Ultimately, Clearstep's solutions pave the way for enhanced experiences for patients and care teams alike. 

Product Description:

Axle Health provides workforce management software for in-home care providers. Our platform includes a mobile app for field staff, an operations dashboard for office teams, proprietary logistics algorithms to optimize scheduling, and a patient engagement and booking solution. We’re integrated with a wide range of EMRs, and our entire product can be customized and accessed modularly via API. Our partners use us to improve the utilization of their field teams by 15%+, and automate the operational burden of scheduling and dispatching.

About Axle Health Inc.:

Axle Health provides workforce management software for in-home care providers. Our platform includes a mobile app for field staff, an operations dashboard for office teams, proprietary logistics algorithms to optimize scheduling, and a patient engagement and booking solution. We’re integrated with a wide range of EMRs, and our entire product can be customized and accessed modularly via API. Our partners use us to improve the utilization of their field teams by 15%+, and automate the operational burden of scheduling and dispatching.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments
Pediatric use cases:

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments
Users:

Patient-consumers, parents, and care teams. 

Description:

Our customers use us to improve the utilization of their field teams by 15%+, and automate the operational burden of scheduling and dispatching.

Pediatric use cases:

None provided

Users:
  • Central scheduling and operations teams
  • Field staff (RNs, LVNs, CNAs, PTs, OTs, etc)

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, NextGen, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Integrations:

Home health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, athena

Hardware Compatibility:

Mobile / Tablet (native app), Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Best in class logistics and routing tech, combined with an automated patient engagement platform, improves utilization of field staff 15%+ higher than out of the box EHR functionality

Differentiators vs Competitors:

Axle is the only remote workforce management solution purpose built for home health care. Competitors' products work well for plumbing companies, etc, but aren't well built for healthcare use cases, and don't have the critical integrations to be a part of the healthcare ecosystem

Keywords

Images

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Videos

1 of 1

Clearstep_Patient_Services_(Smart_Care_Routing_Module).mp4

No videos provided

Downloads

No content provided

Alternatives

Company Details

Founded in 2018

Founded in 2020

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