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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Automates Clinical and Non-Clinical Workflows

  • Handles routine tasks, patient triage, intake, common requests, medication refills, lab result inquiries, etc.
  • Frees up care team members to focus on complex, high-value patient interactions

Smart Care Routing

  • AI-powered triage/care navigation guides patients to appropriate care levels and resources
  • Reduces unnecessary ER visits and optimizes resource allocation

Customizable Platform

  • Tailored to match specific organizational needs and protocols
  • Adaptable to various specialties and care settings

Real-Time Analytics Dashboard

  • Provides insights into patient engagement and interaction patterns
  • Enables data-driven decision-making for care team leaders
About Clearstep:

Clearstep is the most widely implemented agentic AI platform for patient access and capacity optimization in U.S. health systems. Built on Dr. Barton Schmitt’s nationally trusted clinical triage protocols, Clearstep delivers >95% accuracy, transparent and explainable decisioning, and the strongest clinical rigor of any AI-powered triage or navigation solution on the market.

Clearstep partners with leading health systems—including HCA Healthcare, Ochsner Health, Mount Sinai Health System, Novant Health, Tufts Medicine, and Baylor Scott & White—to solve their most urgent access and operations challenges: misrouted care, overwhelmed call centers, fragmented digital entry points, and underused provider and facility capacity.

Through its Smart Care Routing™ platform, Clearstep removes the friction, waste, and variability that keep patients from reaching the right care and keep health systems from using their resources effectively.

By powering every digital and phone front door with AI agents that triage, navigate, schedule, intake, and support call center workflows, Clearstep delivers a seamless, guided patient experience—while unlocking millions in operational efficiency through smarter, data-driven utilization of clinical and facility capacity.

Product Description:

Axle Health provides workforce management software for in-home care providers. Our platform includes a mobile app for field staff, an operations dashboard for office teams, proprietary logistics algorithms to optimize scheduling, and a patient engagement and booking solution. We’re integrated with a wide range of EMRs, and our entire product can be customized and accessed modularly via API. Our partners use us to improve the utilization of their field teams by 15%+, and automate the operational burden of scheduling and dispatching.

About Axle Health Inc.:

Axle Health provides workforce management software for in-home care providers. Our platform includes a mobile app for field staff, an operations dashboard for office teams, proprietary logistics algorithms to optimize scheduling, and a patient engagement and booking solution. We’re integrated with a wide range of EMRs, and our entire product can be customized and accessed modularly via API. Our partners use us to improve the utilization of their field teams by 15%+, and automate the operational burden of scheduling and dispatching.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments
Pediatric use cases:

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments
Users:

Patient-consumers, parents, and care teams. 

Description:

Our customers use us to improve the utilization of their field teams by 15%+, and automate the operational burden of scheduling and dispatching.

Pediatric use cases:

None provided

Users:
  • Central scheduling and operations teams
  • Field staff (RNs, LVNs, CNAs, PTs, OTs, etc)

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, NextGen, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Integrations:

Home health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, athena

Hardware Compatibility:

Mobile / Tablet (native app), Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Best in class logistics and routing tech, combined with an automated patient engagement platform, improves utilization of field staff 15%+ higher than out of the box EHR functionality

Differentiators vs Competitors:

Axle is the only remote workforce management solution purpose built for home health care. Competitors' products work well for plumbing companies, etc, but aren't well built for healthcare use cases, and don't have the critical integrations to be a part of the healthcare ecosystem

Keywords

Images

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Videos

1 of 1

Clearstep_Patient_Services_(Smart_Care_Routing_Module).mp4

No videos provided

Downloads

media thumbnail
Clearstep Smart Care Routing Brochure_Q2 2022 (1) (3).pdf

No content provided

Alternatives

Company Details

Founded in 2018

Founded in 2020

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