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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Automates Clinical and Non-Clinical Workflows

  • Handles routine tasks, patient triage, intake, common requests, medication refills, lab result inquiries, etc.
  • Frees up care team members to focus on complex, high-value patient interactions

Smart Care Routing

  • AI-powered triage/care navigation guides patients to appropriate care levels and resources
  • Reduces unnecessary ER visits and optimizes resource allocation

Customizable Platform

  • Tailored to match specific organizational needs and protocols
  • Adaptable to various specialties and care settings

Real-Time Analytics Dashboard

  • Provides insights into patient engagement and interaction patterns
  • Enables data-driven decision-making for care team leaders
About Clearstep:

Clearstep is the most widely implemented agentic AI platform for patient access and capacity optimization in U.S. health systems. Built on Dr. Barton Schmitt’s nationally trusted clinical triage protocols, Clearstep delivers >95% accuracy, transparent and explainable decisioning, and the strongest clinical rigor of any AI-powered triage or navigation solution on the market.

Clearstep partners with leading health systems—including HCA Healthcare, Ochsner Health, Mount Sinai Health System, Novant Health, Tufts Medicine, and Baylor Scott & White—to solve their most urgent access and operations challenges: misrouted care, overwhelmed call centers, fragmented digital entry points, and underused provider and facility capacity.

Through its Smart Care Routing™ platform, Clearstep removes the friction, waste, and variability that keep patients from reaching the right care and keep health systems from using their resources effectively.

By powering every digital and phone front door with AI agents that triage, navigate, schedule, intake, and support call center workflows, Clearstep delivers a seamless, guided patient experience—while unlocking millions in operational efficiency through smarter, data-driven utilization of clinical and facility capacity.

Product Description:

Steer Health’s no-fuss web scheduling widget empowers your patients to make appointments anytime, anywhere.​ 

Meet Patients Where They Are: We place ‘Request Appointment’ buttons on multiple sections of your website, the Google Business profile pages, the AI Conversational Chatbot, and via the Virtual Voice Assistant.

We Got You Covered: Once a patient requests an appointment, they can choose from a list of your practices based on their proximity to the locations or any other preferences.

Eliminate Repetitive Tasks: Steer is integrated with your EMR solution and uses it to pull in information about existing patients, removing the need for you to look them up manually each time.

Onboarding is a Breeze: When a new or existing patient books an appointment, they are prompted to update their insurance information, saving your staff’s time during the onboarding process.

Patient Communication Hub: All appointments and inquiries are accessible in one place – the Virtual Voice Assistant, the AI Conversional Chatbot on your website, or patient’s appointment scheduling requests from any online links. Your staff can check the requirement and easily respond to the requests.

Learn more: https://steerhealth.io/online-patient-scheduling-platform/

About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments
Pediatric use cases:

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments
Users:

Patient-consumers, parents, and care teams. 

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, NextGen, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, eClinicalWorks, Athenahealth, Meditech, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
  • Voice, Web, Chatbot and SMS Scheduling
  • Smart Routing & 1 Click Scheduling for existing patients
Differentiators vs Competitors:
  • Integrated OnDemand Care Options for Fast Tracking and Care Delivery Arbitrage
  • Integrated Modern Communication Tools
  • Referral Automation

Keywords

Images

1 of 2

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Videos

1 of 1

Clearstep_Patient_Services_(Smart_Care_Routing_Module).mp4

No videos provided

Downloads

media thumbnail
Clearstep Smart Care Routing Brochure_Q2 2022 (1) (3).pdf
https://steerhealth.io/online-patient-scheduling-platform/

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Company Details

Founded in 2018

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