Avia Logo

Products /

Infermedica: The Medical Guidance Platform

Infermedica: The Medical Guidance Platform

Infermedica: The Medical Guidance Platform

Infermedica: The Medical Guidance Platform
Infermedica: The Medical Guidance Platform

Overview


Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

o
Infermedica: The Medical Guidance Platform is a solution provided by Infermedica which was founded in 2012. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, Patient Flow, Wayfinding, Patient Experience & Engagement, Consumer Access & Engagement, and Virtual Nursing.
o
It has 9 verified clients.
o
Infermedica: The Medical Guidance Platform integrates with major EMRs such as Epic, Cerner, and Other.
o
Some other resource(s) that may be helpful in learning about Infermedica: The Medical Guidance Platform include: Digital transformation essentials — Wayfinding and Accelerating Innovation at Boston Children’s | Voices of the AVIA Network
DESCRIPTION

Infermedica's Medical Guidance Platform is a set of intelligent healthcare technologies that enables symptoms assessment and digital triage, and supports communication between physicians and patients.

At the core of Infermedica’s technologies are its Medical Knowledge Base, Inference Engine and API gateway.

Infermedica’s platform can be used by healthcare providers, insurers, telemedicine companies, employers, and governments to minimize inappropriate use of medical services, improve patient navigation, and user satisfaction. 

Symptom checking, intake and follow-up features provided by Infermedica’s platform can be freely implemented on webpages, mobile apps, patient portals, chatbots, voicebots, call centers, and others. It is possible through flexible API, and our ready-to-use solutions.

Read more
AWARDS
edit-media
edit-media
edit-media
edit-media
edit-media
edit-media
edit-media
edit-media
Product capabilities

Provider directory and search

Infermedica integrates with other systems, such as EHRs, enabling the use of stored data to pre-fill symptom checks and send results to improve data completion rates.

AVIA GUIDE
What is provider directory and search?
Synchronizes with multiple data sources to provide up-to-date provider listings without duplication across sources. Search function should automatically complete terms and returns for mistyped words.
EHR integration

Ambulatory EMR, ERP system, Patient portal, Home health, Behavioral health, Website / public online sources, Other
Use case dependent
Epic, Cerner, Other
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other
Use cases and differentiators

Medical Guidance Platform from Infermedica is based on Intelligent Core: API, Inference Engine, and Medical Knowledge Base. It provides a multitude of human-centric features and extensions powered with AI and LLMs. It is the foundation of Infermedica's user-facing modules—a feature-packed toolset that addresses the key challenges of today's health industry and prepares healthcare organizations for the future.

Infermedica is most commonly used for:

  • preliminary assessment of symptoms
  • collection of patient data
  • patient navigation
  • optimization of patient flow
  • providing list of the most probable conditions
  • urgent care cases identification
  • patient education
  • patient intake
  • follow-up

The platform provides access to thousands of medical concepts for adults and pediatrics built and validated by clinicians. It includes over 2,740 medical concepts in 24 languages. 

Infermedica also offers ready-to-use modules for the most common use cases: 

  • Infermedica Triage for patients preliminary assessment and navidation;
  • Infermedica Intake for pre-visit patient intake and medical history collection.
  • Infermedica Follow-up for re-engagement and symproms verification over time.

All Infermedica products can be available for pediatrics population. In this case the company provides a rich databases of medical concepts for patients between 0 and 18 years old, that can be used by parents and caregivers to assess symptoms of chilndren.

Pediatrics has additional features, like body models of children, 3rd person question mode, and instructions that supports caregives during the interview.

Infermedica's tools are designed to support patients, caregivers, healthcare workers, nurses, call center agents, and healthcare managers. 

Infermedica enriches EHRs by integrating data from its symptom checking and triage functionalities. This ensures more complete, up-to-date, and readily accessible health records for medical professionals.

Furthermore, it streamlines documentation workflows through AI-powered note generation, minimizing administrative tasks while accurately capturing essential patient details for direct EHR integration. It also strengthens clinical decision-making by delivering comprehensive pre-appointment patient insights, encompassing symptoms, risk factors, probable conditions, and recommended care pathways.

  • 20,000,000 health checkups completed
  • 94% of engine accuracy
  • available in 24 languages
  • available via API and iframe
  • 120.000+ hours of physician's work
Health Equity

Company information

Founded in 2012

45.0M total equity funding

Media


Images

edit-media
Infermedica's solutions are build to support patients and medical staff.
edit-media
Intelligent core composed of Medical Knowledge, Inference Engine and API likes in the core of all Infermedica's solutions.
edit-media
Infermedica's platform supports healthcare journeys from symptoms onset to outcomes.
edit-media
Infermedica offers solutions for symptoms assessment, patient intake, digital triage, follow-up and more. 
edit-media
Infermedica specializes in AI-driven symptoms assessment and digital triage.
Videos

Infermedica's platform in a glimpse
Downloads

media thumbnail
Infermedica Triage
media thumbnail
Symptom checkers with Infermedica
media thumbnail
Infermedica Intake
media thumbnail
Infermedica for pediatric population
media thumbnail
Infermedica for mental health support
media thumbnail
Infermedica API

Reviews


Filter reviews


Overall Score
5.0

2 reviews


5.0

Features

5.0

Ease of use

5.0

Customer Support

5.0

EHR Integrations

Sort by:
Most Recent
Sort by:
Most Recent
Oldest
Most Helpful

Filter reviews


Reviewer’s Rating
5
4
3
2
1

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

September 11, 2024

verified

September 11, 2024

Infermedica is a game changer in the medical industry.

Infermedica’s AI tools enhance patient care and streamline clinical workflows effortlessly.

View more


user image

Nuno Caramelo

CTO, Ai engineer working with Infermedica: The Medical Guidance Platform at grupoGBI

Helpful(0)

September 5, 2024

verified

September 5, 2024

Infermedica API Experience

The Infermedica API has a great precision from the medical perspective, generting confidence around ther results. From a technical perspetive the API has flexibility allowing to adapt our solution to clientes requirements.

View more


user image

FABIAN EDUARDO M

CEO at, Executive sponsor working with Infermedica: The Medical Guidance Platform
Helpful(0)

Clients


Filter clients


Type
  • Partner

  • Vendor

  • Health System

  • Other

Explore Related Resources
back to top