Infermedica develops a Medical Guidance Platform that enables AI-driven early symptoms assessment, digital triage, and optimized care navigation. At the core of Infermedica’s technologies are its Medical Knowledge Base, Inference Engine and API gateway.

Infermedica’s technologies can be used by healthcare providers, insurers, telemedicine companies, employers, pharma, technology providers, and governments to minimize inappropriate use of medical services, improve patient navigation, and user satisfaction. 

Symptom checking, intake and follow-up features provided by Infermedica’s can be implemented on webpages, mobile apps, patient portals, chatbots, voice agents, call centers, and others. It is possible through API, and our ready-to-use solutions.

Infermedica’s Triage, Intake and Follow-up are suitable for adult and pediatric medical cases.

Patient safety is the main focus of physicians, engineers, and scientists working, side-by-side, at Infermedica. The algorithms use dynamic interview scenarios to calculate the lists of the possible conditions. They analyze the common language, verify combinations of symptoms, and calculate the most probable conditions. Infermedica’s Medical Guidance Platform is certified Class IIb Medical Devices in the EU and compliant with HIPAA and GDPR standards. 

You can also check out Symptomate, our consumer-facing symptom checker. Available for free use on both mobile and web at symptomate.com.

Infermedica is a leading digital health company, specializing in AI-powered solutions for early symptoms assessment, digital triage and care navigation. Through its technology healthcare organizations can introduce solutions for symptoms checking, patient intake, follow-up, call center support and more. Infermedica’s Medical Guidance Platform is a Class IIb Medical Device under the MDR in the European Union, and is developed with the highest standards of quality and data protection, compliant with ISO, HIPAA, GDPR, SOC2.

Infermedica has been adeptly interweaving cutting edge technologies, including AI, LLMs, and NLP, with the proven Medical Knowledge and Inference Engine that lies in the core of its technologies. Those technologies can be accessed through various touchpoints, including web, mobile, call centers, voice agents and chat bots. Infermedica’s solutions achieve 94% of accuracy. 

Infermedica is continuously working on the development of engaging and empathetic solutions, such as agentic AI, that bring medical benefits with full transparency of the underlying medical reasoning and data processing.

Infermedica is used by over 100 healthcare organizations in over 30 countries, including leaders like Allianz Partners, Médis, Microsoft, Teladoc Health, and Sana Kliniken. It is available over 20 languages, and has completed more than 23 million successful health checks to date. 

Infermedica also provides Symptomate, a symptom checker free for individuals wishing to better understand their symptoms.

To learn more, visit www.infermedica.com 

Ada Assess - Intelligent health assessments that empower and educate patients on their symptoms and next steps

Your digital front door for instant healthcare access with market-leading accuracy and user experience.

• Accessible symptom assessments with the highest levels of accuracy and safety
• Digital integration, branding and single sign on authentication for a seamless experience
• Covers 10,000+ symptoms and 3,600+ conditions
• Includes rare, pediatric, obstetric and mental health conditions

Ada Connect - Personalized care navigation and virtual triage to connect patients with the right care

Navigate patients to the most appropriate care for their symptoms

• 8 levels of urgency advice
• Tailor to your care options, support services and digital offerings
• Prioritize urgency based on acuity and risks, and guide to less urgent care when appropriate 
• Safely increase uptake of cost-effective or virtual services

Ada Handover - Patient-to-provider handover to support clinical decisions and conversations

Help your providers understand and connect with their patients while preparing for and optimizing their encounters.

• Give doctors and advanced practice providers more time with patients
• Reduce the administrative burden
• Provide clinical reports directly in, or via, the patient’s EHR
• Add assessment history to patient’s record

Ada's enterprise solutions are helping leading healthcare systems, insurers, life sciences, governments, and non-profits around the world to provide medical guidance that is trustworthy, personal, and effective. 

Ada is a global health company created by doctors to improve human health by transforming knowledge into better outcomes.

We built an award-winning, comprehensive, and easy to use AI-powered symptom assessment, triage enhancement, and care navigation platform. Our competitive strength is our medical knowledge base and probabilistic reasoning engine. This forms the core of Ada’s ability to help millions of people manage health concerns reliably and simultaneously.

Ada’s solutions support users, medical professionals, payers, businesses, employers, and health systems across the globe to improve outcomes and care efficiency.

Some of the partnerships in the US include Sutter Health, Kaiser Permanente, Jefferson Health, Pfizer, and Novartis.

Infermedica enriches EHRs by integrating data from its symptom checking and triage functionalities. This ensures more complete, up-to-date, and readily accessible health records for medical professionals.

Furthermore, it streamlines documentation workflows through AI-powered note generation, minimizing administrative tasks while accurately capturing essential patient details for direct EHR integration. It also strengthens clinical decision-making by delivering comprehensive pre-appointment patient insights, encompassing symptoms, risk factors, probable conditions, and recommended care pathways.

• 23,000,000 health checkups completed
• 94% of engine accuracy
• available in 24 languages
• available via API and iframe
• 140.000+ hours of physician's work

Available to the user via their patient portals puts Ada at the front of the care experience and helps patients navigate complex care system and find appropriate care for their needs. 

Ada integrates into the care team's clinical workflow via their patient's electronic record (i.e. Epic) helps:

•  Release time to care by saving patients from needing to repeat their story 
• Prepare physicians ahead of the consultation and be focus their time where it may be most needed. 
• Support clinicians' decision-making by surfacing symptoms and risk factors that they may not have previously considered in their diagnosis 

Clinically advanced: Our pursuit of clinical excellence can be seen in the preliminary results from studies that indicate that Ada may be the most accurate and comprehensive symptom assessment.

A trusted and intuitive user experience: Ada’s award-winning design and user interface help users to confidently interact with Ada to understand their symptoms, possible conditions, and next steps.

Rich data capabilities: Our data capabilities can help our clients gain insights into their populations, ranging from developing new products to designing new employee journeys.

Navigation and integration: Care navigation and guidance is customizable to client’s needs, and Ada can integrate seamlessly with existing programs.

Ada’s global reach: Available in 11 languages and 150 countries, Ada is available to over 50 million people and can adapt to local needs.