Frontive Health

Contents

AVIA Summary About EHR Integrations Use cases and differentiators Company information Media

Select which hospital or health system you work at and see a personalized compatibility level.

Frontive Health is a solution provided by Frontive. It belongs to multiple categories of digital health solutions including Concierge Care, Personalized Care, Conversational AI, Consumer Access & Engagement, Patient Flow, and Diabetes Management.

Frontive Health integrates with major EMRs such as Epic, Cerner, and Meditech.

Some other resource(s) that may be helpful in learning about Frontive Health include: Accelerating Innovation at Boston Children’s | Voices of the AVIA Network and Digital front door: The key to staying ahead in healthcare

DESCRIPTION

Frontive Health is an AI-powered solution that transforms hard-to-follow analog protocols into:

Daily, personalized instructions & FAQs
Multiple languages
Anytime, anywhere info where patients expect it -- on their mobile devices.

Unlike most patient engagement solutions that simply create a new channel (e.g., text messaging) to capture and triage patient communications, Frontive Health focuses on REDUCING THE NEED for back-and-forth communications that tend to frustrate patients and overburden strained clinical resources.

The solution interfaces with major EHRs to operate completely in the background, requiring minimal-to-no changes in existing workflow. This ensures a rapid deployment and ROI for customers.

MAJOR HEALTH SYSTEM BENEFITS:

Reclaim valuable staff time
Enhance patient adherence, experience & ratings
Improve clinical outcomes
Increase staff satisfaction & retention

FEATURED MEDIA

Frontive Health HB screen NEW.png

Intro to Frontive Health.mp4

See all media

CATEGORIES & SOLUTIONS

Concierge Care

Personalized Care

Conversational AI

Concierge & Customer Service Tools

Digital Care Plan Tools

Medication Adherence Tools

CLIENT TYPES

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Large Medical Facilities

Health Insurers

Home Healthcare

Medium Medical Facilities

Extra Large Medical Facilities

EHR integration

Integrations

Ambulatory EMR

EHR integration and relevant hardware

Required

EMRs supported

Epic, Cerner, Meditech, Allscripts, NextGen, eClinicalWorks, Athenahealth, Allscripts/Eclipsys

Hardware compatibility

Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Use cases and differentiators

Use case descriptions

For any clinical procedure or series of events that require extensive patient instructions and...

where the cost of non-adherence is high and/or,
the cost of driving adherence is prohibitive.

Typical uses include:

Surgery
Endoscopy
Oncology treatments
Interventional radiology
IVF cycles

Pediatric use cases

If a child is old enough to use a smartphone, they're able to use Frontive Health for the same uses described above.

Users

Anyone who is capable of using a smartphone can use Frontive Health.

Differentiators vs internal options

Like EHR portals, Frontive Health is fully HIPAA compliant and utilizes PHI to provide patients with a highly personalized experience. However, where EHR portals expose patients to a vast amount of information (much of which is not appropriate for non-experts) and can be overwhelming, Frontive Health is designed from the patient's perspective. We focus on providing day-to-day, personalized patient support around pre- and post-procedure instructions. Using asynchronous communications, the goal is to reduce the number of patient questions vs. providing an alternate comms channel like many portals and other solutions. When necessary (or desired), Frontive Health takes patients directly to the patient portal or other engagement solutions to leverage their secure comms capabilities.

Differentiators vs competitors

Unlike most patient engagement platforms that can only send generic text messages, Frontive Health is fully HIPAA-compliant and focuses on reducing the need for back-and-forth communications between patients and staff with respect to pre- and post-procedure instructions. Too many existing solutions simply create an alternate communications channel rather than addressing the root cause of patient confusion or uncertainty that generate an unwieldy and expensive number of questions in the first place. In addition, many applications force customers to purchase and use their pre-defined care plans. Instead, we use AI to transform your instructions into our format. All content is reviewed by our team, then yours before it's exposed to patients.