Frontive Health is an AI-powered solution that transforms hard-to-follow analog protocols into:

1. Daily, personalized instructions & FAQs
2. Multiple languages
3. Anytime, anywhere info where patients expect it -- on their mobile devices.
   

Unlike most patient engagement solutions that simply create a new channel (e.g., text messaging) to capture and triage patient communications, Frontive Health focuses on REDUCING THE NEED for back-and-forth communications that tend to frustrate patients and overburden strained clinical resources.

The solution interfaces with major EHRs to operate completely in the background, requiring minimal-to-no changes in existing workflow. This ensures a rapid deployment and ROI for customers.

MAJOR HEALTH SYSTEM BENEFITS:

• Reclaim valuable staff time
• Enhance patient adherence, experience & ratings
• Improve clinical outcomes
• Increase staff satisfaction & retention

Empower Your Patients & Drive Their Satisfaction

A hospital stay can be scary for patients, making them crave personalized care and immediate attention. Steer Concierge helps your patients express their needs to the appropriate staff without requiring manual hospital rounds.

Provide your patients with a more engaging experience and help them find answers to their pressing questions more quickly with Steer Concierge.

Reduce the Burden on Nurses & Hospital Staff

Caring for patients and following up on patient visits manually takes up much time and increases pressure on staff. Deliver personalized care with Steer Concierge while helping staff meet patient needs more quickly and under less stress.

Get Valuable Insights Into Inpatient Care Settings

Gain a deeper understanding of your patients’ needs and discover gaps and opportunities in the inpatient experience. With Steer Concierge’s data analytics, you can learn from mistakes and create even better patient experiences – fostering a positive memory about your care facility with patients and their families.

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Like EHR portals, Frontive Health is fully HIPAA compliant and utilizes PHI to provide patients with a highly personalized experience. However, where EHR portals expose patients to a vast amount of information (much of which is not appropriate for non-experts) and can be overwhelming, Frontive Health is designed from the patient's perspective. We focus on providing day-to-day, personalized patient support around pre- and post-procedure instructions. Using asynchronous communications, the goal is to reduce the number of patient questions vs. providing an alternate comms channel like many portals and other solutions. When necessary (or desired), Frontive Health takes patients directly to the patient portal or other engagement solutions to leverage their secure comms capabilities.

Unlike most patient engagement platforms that can only send generic text messages, Frontive Health is fully HIPAA-compliant and focuses on reducing the need for back-and-forth communications between patients and staff with respect to pre- and post-procedure instructions. Too many existing solutions simply create an alternate communications channel rather than addressing the root cause of patient confusion or uncertainty that generate an unwieldy and expensive number of questions in the first place. In addition, many applications force customers to purchase and use their pre-defined care plans. Instead, we use AI to transform your instructions into our format. All content is reviewed by our team, then yours before it's exposed to patients.