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ThinkAndor® Virtual Visits

ThinkAndor® Virtual Visits

ThinkAndor® Virtual Visits

18 verified clients



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Avia Summary

ThinkAndor® Virtual Visits is a solution provided by Andor Health which was founded in 2018. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, Virtual Visits (Synchronous + Asynchronous), Clinician Burnout, Coding & Documentation, Revenue Cycle Management, Patient Flow, Virtual Nursing, On-demand Behavioral Health, and Patient Education.
It has 18 verified clients.
ThinkAndor® Virtual Visits integrates with major EMRs such as Epic, Cerner, and Meditech.
Some other resource(s) that may be helpful in learning about ThinkAndor® Virtual Visits include: Top Patient Education Companies Report and Unlocking the true potential of healthcare RCM: How a digital front door makes all the difference


ThinkAndor® is an AI-based platform that empowers HIPAA-compliant clinical workflows for enhanced patient and provider engagement through virtual visits. This encompasses standard patient-provider calls, asynchronous chats, team multi-disciplinary sessions, and the following features:

  • Virtual visits launched from EHR
  • Voice-to-text clinical notes
  • Secure collaboration channels, including multi-disciplinary virtual sessions with the patient
  • ThinkAndor® AI virtual assistant provides relevant content and clinical context to visits and care teams
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Product capabilities

Access & Scheduling

ThinkAndor® supports multilingual and omni-channel virtual visit sessions between patients and providers without the need for downloading an app. Patients can schedule virtual visits from a white-labeled digital front door and join sessions through a link sent via SMS/text or email, while providers can launch directly from the EHR. Patients can also add family members or caregivers in the virtual wait room and providers can invite colleagues for multi-disciplinary calls using the embedded AI bot within the session.

What is access & scheduling?
Ability to provide multilingual and omni-channel options. No app download or authentication required for patients/members. Navigation and scheduling through existing channels, with provider launch from the EHR. Allow for patient link distribution to family members. Proxy support is provided.
EHR integration

Acute care EMR, Ambulatory EMR, Patient portal, Website / public online sources
Recommended, but not required
Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Other
Desktop, Mobile / Tablet (web optimized), Other, Mobile / Tablet (native app)
Use cases and differentiators


ThinkAndor ® is the first-to-market virtual health collaboration platform leveraging AI-powered models, like OpenAI/ChatGPT, to orchestrate virtual collaboration experiences with clinical context. Our platform, ThinkAndor®, coordinates contextual workflows across all Virtual Visit scenarios, as well as four corresponding key pillars of virtual health: Virtual Hospital, Virtual Patient Monitoring, Virtual Team Collaboration, & Virtual Community Collaboration.

ThinkAndor® has received multiple awards, including being ranked the #1 Virtual Care Solution by Black Book in 2023 with the Highest Client Satisfaction! In 13/18 KPIs, Andor Health ranked #1 across all 5 pillars of virtual health & collaboration. Our deep integrations with EHRs like Epic, Cerner, and Meditech allow ThinkAndor® to extend the following award-winning workflow orchestration capabilities to health systems:

  • Voice-to-text clinical notes during patient visit sessions
  • Track patient progress through the digital front door to reduce abandonment rates
  • Multi-disciplinary visit sessions
  • ThinkAndor AI virtual assistant surfacing relevant content and clinical context for visits and care teams

ThinkAndor® can support a variety of pediatric workflows, from orchestrating all digital front door experiences to care plans configured by condition or custom workflows pursuant to requirements from the client.  


We have a number of prominent pediatric hospitals as clients, including:

  • SickKids | The Hospital for Sick Children
  • Cincinnati Children’s Hospital 
  • Medical University of South Carolina (MUSC)
  • Orlando Health Arnold Palmer Hospital for Children
None provided
None provided
Company information

Founded in 2018



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AndorPodcast (1).mp4


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Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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