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GetWell Patient Reactivation & Care Gap Closure

GetWell Patient Reactivation & Care Gap Closure

GetWell Patient Reactivation & Care Gap Closure

49 verified clients
GetWell Patient Reactivation & Care Gap Closure
GetWell Patient Reactivation & Care Gap Closure

Overview


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Avia Summary

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GetWell Patient Reactivation & Care Gap Closure is a solution provided by Get Well which was founded in 1999. It belongs to multiple categories of digital health solutions including Wayfinding, Patient Experience & Engagement, Consumer Access & Engagement, Conversational AI, Artificial Intelligence (AI), and Patient Education.
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It has 49 verified clients.
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Some other resource(s) that may be helpful in learning about GetWell Patient Reactivation & Care Gap Closure include: Top Patient Education Companies Report | 2023 and Top Patient Education Companies Report
DESCRIPTION

GetWell enables healthcare organizations to drive patient or member growth and retention through a combination of AI-driven text messaging and virtual care navigation. GetWell's programs support patients and members throughout the care continuum, guiding patients to the next best step in their care. 

The range of growth and retention programs offered includes:

  • Dormant Patient Reactivation: grow patient panels by re-engaging patients who have not visited their physicians in a year or more
  • Care Gap Closure: drive patient retention by reminding patients about gaps in care (such as cancer screenings, annual wellness visits, or vaccinations), and supporting them to schedule appointments
  • Member Onboarding: for payer organizations, support new members by navigating through resources regarding their benefits and care delivery options
  • Member Engagement: for payer organizations, drive member loyalty and engagement by reminding members of available care options, such as mental health support programs 

Learn how a Midwestern health system has partnered with Get Well to enhance patient engagement across its five hospitals, urgent care network, EDs, and primary and specialty care services, aiming to close care gaps, grow market share, and boost brand loyalty: https://www.getwellnetwork.com/resource/case-study-midwestern-health-system/

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Product capabilities

Contextual understanding

Augmented staff combined with tech-enabled care that closes health and social gaps within your communities and enables outreach and navigation to in-network providers and services.

AVIA GUIDE
What is contextual understanding?
The solution should understand and respond to patient inputs in a manner that takes the context into account, providing relevant and accurate information or advice.
EHR integration

None provided
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Use cases and differentiators

  • Dormant Patient Reactivation: grow patient panels by re-engaging patients who have not visited their physicians in a year or more
  • Transitions of Care: grow patient panels and prevent leakage by navigating patients to appropriate follow-up care following ED or Inpatient visits
  • Care Gap Closure: drive patient retention by reminding patients about gaps in care (such as cancer screenings, annual wellness visits, or vaccinations), and supporting them to schedule appointments
  • Member Onboarding: for payer organizations, support new members by navigating through resources regarding their benefits and care delivery options
  • Member Engagement: for payer organizations, drive member loyalty and engagement by reminding members of available care options, such as mental health support programs
  • Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities via SDOH capture & navigation, Youth mental health, and maternal health support

Same as listed above

Adults and peds

GetWell Navigate goes beyond basic text or portal functionality to meet patients where they are and provide easy access to appointment scheduling, transitional care management and navigation to down stream services, be they clinical or social needs. Our AI-enabled platform and augmented care navigators create a near-real time responsiveness to patient or member inquiries that ensure they do not slip through the cracks of what can feel like a disparate health journey. 

Our activation and growth, retention and navigation, and heatlh equity modules all fit in seamlessly on Get Well's 360 platform and allow for the right level of support throughout one's health journey, which leads to lifelong loyalty, deepened patient/member relationships, improved clinical quality and market share growth. 

Competitors typically offer partial solutions that ask a lot of clinical staff and patients/members, but our platform is built to drive actions without increasing the burden on your care teams.

Company information

Founded in 1999

19.0M total equity funding

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Downloads

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Get_Well_Module_One_Pager_-_Activation___Growth.pdf

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Reviewer’s Org EMR compatibility

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  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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