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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

GetWell enables healthcare organizations to drive patient or member growth and retention through a combination of AI-driven text messaging and virtual care navigation. GetWell's programs support patients and members throughout the care continuum, guiding patients to the next best step in their care. 

The range of growth and retention programs offered includes:

  • Dormant Patient Reactivation: grow patient panels by re-engaging patients who have not visited their physicians in a year or more
  • Care Gap Closure: drive patient retention by reminding patients about gaps in care (such as cancer screenings, annual wellness visits, or vaccinations), and supporting them to schedule appointments
  • Member Onboarding: for payer organizations, support new members by navigating through resources regarding their benefits and care delivery options
  • Member Engagement: for payer organizations, drive member loyalty and engagement by reminding members of available care options, such as mental health support programs 

Learn how a Midwestern health system has partnered with Get Well to enhance patient engagement across its five hospitals, urgent care network, EDs, and primary and specialty care services, aiming to close care gaps, grow market share, and boost brand loyalty: https://www.getwellnetwork.com/resource/case-study-midwestern-health-system/

About Get Well:

Get Well delivers high-touch and high-tech consumer-centered experiences that build lifelong loyalty while increasing patient engagement, improving outcomes, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform is the consumer digital platform for a new era and includes programs aimed at solving the most pressing issues facing healthcare systems:

  1. Patient Reactivation and Care Gap Closure: Targeted outreach aimed at (re)activation of dormant patients, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
  2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources. Get Well also offers Maternal Health Equity and Youth Mental Health solutions for ACOs, payers, and IDNs.
  3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
  4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
  5. Guided Care: 300+ digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, automated clinical workflows, symptom surveys and patient check-ins. Our discharge and procedural programs also offer augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

Learn how Adventist Health realizes $120M in patient revenue with Get Well: https://www.getwellnetwork.com/resource/adventist-health-case-study/

Product Description:
A modern clinical intelligence solution designed to proactively manage widely prevalent cardiometabolic conditions. Codex partners with health systems and clinics to extend episodic care through an integrated virtual and continuous care model. The Codex clinical team provides data-driven and personalized patient education, delivered scalably through an AI-powered virtual care platform that seamlessly integrates EHR and patient data with proven clinical outcomes.
About Codex Health:

Codex Health develops clinical intelligence solutions for healthcare providers to bring the power of data-driven decision making into healthcare workflows.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Augmented staff combined with tech-enabled care that closes health and social gaps within your communities and enables outreach and navigation to in-network providers and services.

All patient & member responses can be passed back to the EMR

Yes

Yes, because our solution offers a blend of AI & human interaction and engagement

Yes with proven use cases to share

Get Well continues to push the envelope on innovative solutions to better manage, engage, and support our client's and their consumers (patients or members).

Data from devices and wearables is collected in real time and presented in the EHR and on the Codex provider dashboard to facilitate adherence to the provider recommended care plan.

Our products synthesize multiple information sources, and use powerful algorithms and AI to provide analytics and insights that apply all the way from population health to the individual patient.

Our platform is designed to support patients from all socio-economic and educational backgrounds. Patients will need a smartphone and have the ability to download an iPhone or Android app.

Our standard protocols for hypertension, diabetes and weight management have been developed by thought leaders in each space and thoughtfully guide patients as they make appropriate lifestyle and behavior modifications.

Data from devices and wearables seamlessly flows into the clients EHR to support the clinical decision making process.

Our client success and patient support teams are experts in this space and provide support that includes logistics, training, patient onboarding and technical support.

Our experienced certified educators meet with patients to set goals discuss there progress and challenges and to support lifestyle and behavior changes.

We leverage the latest industry standards to provide educational guidance to patients at a 5th grade reading level. Our patient application, called Allie, is user friendly, visual and designed to appeal to all patients regardless of age or socio-economic background.

Our provider customers have full visibility into our teams interactions with patients. This is provided in real time via Foresight, our provider facing solution.

Our clinicians leverage EHR data to better understand the patients condition and to provide clinical updates back to the patients primary provider.

Use Cases

Description:
  • Dormant Patient Reactivation: grow patient panels by re-engaging patients who have not visited their physicians in a year or more
  • Transitions of Care: grow patient panels and prevent leakage by navigating patients to appropriate follow-up care following ED or Inpatient visits
  • Care Gap Closure: drive patient retention by reminding patients about gaps in care (such as cancer screenings, annual wellness visits, or vaccinations), and supporting them to schedule appointments
  • Member Onboarding: for payer organizations, support new members by navigating through resources regarding their benefits and care delivery options
  • Member Engagement: for payer organizations, drive member loyalty and engagement by reminding members of available care options, such as mental health support programs
  • Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities via SDOH capture & navigation, Youth mental health, and maternal health support
Pediatric use cases:

Same as listed above

Users:

Adults and peds

Description:

Leverage a modern, AI enabled, digital health solution with longitudinal monitoring that can extend and differentiate the quality of your care you're offereing to patients.  

Pediatric use cases:

None provided

Users:

Providers, Virtual Care, Population Health, VBC, Patient Experience, CFO

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Pop health platform, Home health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, NextGen

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

GetWell Navigate goes beyond basic text or portal functionality to meet patients where they are and provide easy access to appointment scheduling, transitional care management and navigation to down stream services, be they clinical or social needs. Our AI-enabled platform and augmented care navigators create a near-real time responsiveness to patient or member inquiries that ensure they do not slip through the cracks of what can feel like a disparate health journey. 

Differentiators vs Competitors:

Our activation and growth, retention and navigation, and heatlh equity modules all fit in seamlessly on Get Well's 360 platform and allow for the right level of support throughout one's health journey, which leads to lifelong loyalty, deepened patient/member relationships, improved clinical quality and market share growth. 

Competitors typically offer partial solutions that ask a lot of clinical staff and patients/members, but our platform is built to drive actions without increasing the burden on your care teams.

Differentiators vs EHR Functionality:

Codex Health proactively identifies at-risk patients, preventing them from having adverse events and avoiding unnecesary ED visits or readmission to the hospital.

Differentiators vs Competitors:

We provide AI enabled technology and certified educators to to help patients understand and manage their complex condition. Codex is proven to improve clinical outcomes in a financially sustainable way. 

Keywords

Images

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Allie Patient Facing app

Videos

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Downloads

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Alternatives

Company Details

Founded in 1999

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