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eORders

eORders

eORders

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By HealthNautica
5.0

11 reviews

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eORders
eORders

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OverviewAVIA SummaryAboutEHR IntegrationsUse cases and differentiatorsDiversity, equity, and inclusion practicesCompany informationMedia
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      Select which hospital or health system you work at and see a personalized compatibility level.
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      Avia Summary

      o
      eORders is a solution provided by HealthNautica. It belongs to multiple categories of digital health solutions including Scheduling, Surgery & OR Operations, Revenue Cycle Management (RCM), Payer Intelligence, Prior Authorization, Imaging & Radiology, Care Transitions, Discharge Planning, Virtual Nursing, and Referral Management.
      o
      It has 10 verified clients.
      o
      eORders integrates with major EMRs such as Epic, Cerner, and Allscripts.
      o
      Some other resource(s) that may be helpful in learning about eORders include: Mytonomy guide: Selecting a Modern Enterprise Patient Education Solution and Digital transformation essentials — Care transitions
      DESCRIPTION

      HealthNautica’s eORders™, software is a comprehensive, easy-to-use, cloud solution for managing the entire perioperative process and surgical scheduling without changing your scheduling system. It begins with the physician’s office filling out an online surgery scheduling or procedure request.

      Gone are the days of illegible, incomplete, inaccurate faxes sent back and forth between the physician’s office and the facility’s scheduling department. The cumbersome and error prone faxing process is replaced by an electronic form that is configured to each facility’s exact specifications and reacts to the user’s input thereby assisting the physician’s office in getting it right the first time.

      All orders are legible, complete, screened for CMS Medical Necessity, incorporate SCIP, VTE, SSI and ACS NSQIP measures, verified for insurance eligibility, pre-certified and satisfy edits by CMS, commercial payers and the facility. Our solution ensures efficient surgery center scheduling and block time management while streamlining processes such as prior authorization.

      Read more
      FEATURED MEDIA
      See more

      media thumbnail
      eORders and CMS PRO-PM THA TKA Mandate.pdf
      eORders and CMS PRO-PM THA TKA Mandate.pdf
      media thumbnail
      eORders Features.pdf
      eORders Features.pdf
      See all media
      CATEGORIES & SOLUTIONS

      Scheduling


      Surgery & OR Operations


      Revenue Cycle Management (RCM)


      See more

      OR Scheduling & Optimization Tools


      Care Team Collaboration


      Patient Communication


      See more
      CLIENT TYPES

      Rural Hospitals

      Small Hospital/Health System

      Large Hospital/Health System

      Medium Hospital/Health System

      Extra Large Hospital/Health System

      AWARDS
      edit-media
      EHR integration

      Integrations
      Acute care EMR, Ambulatory EMR, ADT
      EHR integration and relevant hardware
      Recommended, but not required
      EMRs supported
      Epic, Cerner, Allscripts, NextGen, Allscripts/Eclipsys, Meditech, athena, Athenahealth, eClinicalWorks
      Hardware compatibility
      Desktop, Mobile / Tablet (web optimized)
      Use cases and differentiators

      Use case descriptions
      • Surgery/Procedure/Diagnostic Request Screening and Submission
      • Patient Engagement
      • Coordination of Care
      • Revenue Cycle Management

      Used by:

      • Hospitals
      • Healthcare Systems
      • Ambulatory Surgery Centers

      Pediatric use cases

      Pediatric Facilities

      Users
      • Physicians/Providers
      • Hospitals
      • ASCs
      Differentiators vs internal options

      Provides agnostic interoperability that integrates a solution outside the competancy of the EHR and facilitates a companion to the EHR

      Differentiators vs competitors

      Pricing and customer support are key

      Health Equity

      eORders's approach to Accessible engagement options

      We offer patient engagement options in multiple languages through text and email. We also offer provider engagement options through text and email.

      AVIA GUIDE
      What is accessible engagement options?
      Offers engagement options, including a variety of communication channels such as text, voice and larger fonts.
      eORders's approach to Privacy

      This privacy notice discloses the privacy practices for Nebo II Inc. d/b/a HealthNautica, our website https://healthnautica.com and our mobile app eORdersNOW. HealthNautica provides a software platform to facilitate and coordinate care and reimbursement. HealthNautica’s software streamlines the workflow, improves care, operational efficiencies and reduces denials and payment reductions. Our software replaces cumbersome and error-prone phone and fax processes ensuring that patients are managed safely, efficiently and with improved outcomes. HealthNautica receives personal health information (PHI) through health care providers (and their office staff) who are requesting health care services on behalf of their patients. It also collects PHI through hospitals and surgical centers that provide these services. PHI is also be submitted by the patients who are the recipient of the health care services. Patient consent for the collection, use and disclosure of PHI is managed by the health information custodians (e.g. physicians, hospitals, surgical centers). HealthNautica supports the disclosure of PHI only under the following circumstances: Between health information custodians who are arranging health care services to patients. Where permitted and/or required by law, report information to government agencies, payers and other entities responsible for patient care and reimbursement. HealthNautica is committed to the protection of PHI at all times. HealthNautica employs administrative, physical and technical safeguards to protect PHI from theft, loss, unauthorized use, modification, disclosure and destruction. This includes: All PHI is hosted in secure, access controlled data centers All information is encrypted at rest and in transit HealthNautica software authenticates and limits access only to authorized users All user’s access to PHI is logged and audited HealthNautica adheres to a privacy policy to ensure PHI is protected. This includes: All staff are aware of the purposes for which PHI is collected and maintained and trained on their legal obligations to protect PHI Agreements with participating health care providers that outline privacy and security requirements Monitor security to detect for any breaches PHI is not used or disclosed for purposes other than those for which it is intended. HealthNautica does NOT sell, rent, share or provide PHI or even any de-identified information in the aggregate to any third party. https://healthnautica.com/about-us/privacy/

      AVIA GUIDE
      What is privacy?
      Builds trust by communicating data privacy, security, and optionality for data use by the care team.
      eORders's approach to User support

      User support is provided by subject-matter experts during extended business hours (Monday-Saturday). These same experts are on call after hours. We provide unlimited onsite and remote training sessions.

      AVIA GUIDE
      What is user support?
      Provides timely support and training to improve digital literacy and ease of use.
      Company information

      By HealthNautica

      Visit website

      HELPFUL TOOLS

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      Media


      Images

      edit-media
      Growing Surgical Volume - OR Manager.png
      Videos

      No videos provided

      Downloads

      media thumbnail
      Healthnautica eORders Brochure.pdf
      media thumbnail
      PRO-PM FAQ Fact Sheet.pdf
      media thumbnail
      Single Source of Truth .docx
      media thumbnail
      An electronic path for streamlining scheduling - OR Manager.pdf
      media thumbnail
      The scheduling-safety intersect - HOSPITAL PEER REVIEW.pdf
      media thumbnail
      Actionable Strategies for Optimizing Efficiencies and Profitability in OR - OR Manager.pdf
      media thumbnail
      Electronic Surgical Scheduling Improves Patient Safety and Productivity -OR Manager.pdf
      media thumbnail
      eORders and CMS PRO-PM THA TKA Mandate.pdf
      media thumbnail
      eORders Features.pdf
      media thumbnail
      Patient Self Scheduling.pdf
      media thumbnail
      Reshaping Healthcare with Seamless Coordination
      Select which hospital or health system you work at and see a personalized compatibility level.

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      Reviews


      Filter reviews


      Overall Score
      5.0

      11 reviews


      5.0

      Features

      5.0

      Ease of use

      5.0

      Customer Support

      4.7

      EHR Integrations

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      Reviewer’s Rating
      5
      4
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      2
      1

      Reviewer’s Role
      • End user
      • Project manager
      • IT / Technical support
      • Executive sponsor
      • Internal consultant
      • Other

      Reviewer’s Org Size
      • XL ($5B+ NPR)
      • L ($3-5B NPR)
      • M ($1-3B NPR)
      • S ($0.2-1B NPR)
      • XS (< $0.2B NPR)

      Reviewer’s Org EMR compatibility
      Select EMR

      Reviewer’s Org Type
      • AMC
      • Pediatric Facilities
      • ACO
      • Rural Presence

      October 29, 2024

      verified

      October 29, 2024

      Streamlining Efficiency and Convenience with eOrders

      I can confidently say implementing Health Nautica in our surgery center has transformed our scheduling and communication process with surgeon’s offices for the better. From start to finish, the experience has been smooth, user-friendly, and incredibly efficient.

      User-Friendly Interface: Right from the moment I logged in, the interface was intuitive and easy to navigate. The layout is clean and organized, allowing me to find exactly what I needed without any hassle. 

      Speed and Efficiency: One of the standout features of the eOrders system is its speed. Orders are processed in real-time, with minimal wait times. I appreciated how quickly we receive surgical orders from our surgeon’s offices which is a huge plus in a busy environment. 

      Customer Support: Should any questions arise, the customer support team was readily available and incredibly helpful. Their responsiveness and willingness to assist make our entire experience even more pleasant.

      Overall Experience: Using the eOrders system has not only saved us time but has also made our scheduling process far more efficient. I can wholeheartedly recommend this system to anyone looking for a reliable, user-friendly solution for their scheduling needs.

      In conclusion, eOrders has set a new standard for what I expect from a scheduling system. It’s clear that a lot of thought went into its design and functionality, and I look forward to continuing to use it in the future!

      View more


      user image

      Megan Steed

      Business Office Manager, User at asc working with eORders at SCA Health

      Helpful(0)

      October 8, 2024

      verified

      October 8, 2024

      Easy to use and support is great.

      Since I started using Health Nautica about 2 yrs ago it has made my job so much easier. Support is always available to help my office with any problems or questions we may have and they work with us when we have suggestions or add ons. 

      Would definately recommend Health Nautica to other establishments. 

      View more


      user image

      Surgery scheduler working with eORders at Ascension Healthcare


      Helpful(0)

      September 30, 2024

      verified

      September 30, 2024

      Many features and enhancements to our surgery scheduling process but most drastically was a 70% increase in efficiency with scheduling procedures.

      HealthNautica has been an extremely easy company to work with to improve our overall efficiencies and abilities when it comes to surgery and procedural scheduling. With eORders, we have streamlined the Scheduling Process reducing our scheduling time from 10 minutes to 3 minutes per procedure (70% improvement) and improved OR Utilization and increased case volumes by easily advertising OR availability to all providers. We have noticeably reduced 24-hr Cancellations, improved Surgeon, Staff and Patient satisfaction with improved communication, and improved overall Operational Efficiency and Throughput. We have reduced Denials and Payment Reductions with built-in Revenue Cycle edits – leading to improvements in perioperative and procedural profitability. Any ask we have to develop new features has not been to large and HealthNautica has been accommodating to all our needs and wants when it comes to surgery scheduling.

      View more


      user image

      Karen Diaz

      Director of Perioperative Services, Director of perioperative services working with eORders at Ascension Healthcare

      Helpful(0)

      September 30, 2024

      verified

      September 30, 2024

      A Practical Solution for Surgical Scheduling

      eORDERS from HealthNautica has been a helpful tool in our surgical scheduling process, offering a more organized and streamlined approach to managing surgeries. The system simplifies the way we input and track patient information, pre-surgical documents, and schedule details, making the overall workflow much smoother.

      Although our organization doesn’t currently use the integration features, it is an option that’s available with eORDERS, and I believe it would enhance the platform even further. Having that integration would reduce the manual entry we currently manage and allow for a more automated flow of data between systems. For any other organization considering implementing eORDERS, I highly recommend taking advantage of this feature for a truly seamless experience.

      Even without integration, the system offers a clear and user-friendly experience. It helps us stay on top of important tasks like pre-authorizations, ensuring we can proactively handle any issues before they affect scheduling. Everything is centralized in one platform, making it easy for our team to manage multiple surgeries without missing any critical steps.

      Overall, eORDERS has been a positive addition to our operations. With or without integration, it’s a reliable solution that keeps the scheduling process efficient, organized, and on track.

      View more


      user image

      George Santiago

      Surgery Division, Operations Manager, Project manager working with eORders at Ascension Healthcare

      Helpful(0)

      September 30, 2024

      verified

      September 30, 2024

      The Health Nautica System and representatives are very beneficial to organization.

      I feel this product has made the job procces much easier and more efficient in every way.

      View more


      user image

      My job title is invasive cardiology liaison working with eORders at Methodist Hospitals


      Helpful(0)

      September 27, 2024

      verified

      September 27, 2024

      Very efficient company to work with and highly recommend the services offered!

      Health Nautica has assisted us in many improvements in our Operating rooms. The electronic software has helped us streamline our surgical scheduling process, it has improved our OR Utilization, and a reduction in 24-hr Cancellations. The surgeons office personnel find the software, user friendly, easy to navigate and bridges the gaps between hospital and the offices.There are many positives in using and working with the company. Shailesh and Christina are awesome to work with and very responsive to our needs. Highly recommend Health Nautica. 

      View more


      user image

      Administrative director of perioperative services working with eORders at Ascension Healthcare


      Helpful(0)

      September 27, 2024

      verified

      September 27, 2024

      Easy integration and made a positive impact on physician offices as well as our clinic!!

      The entire team is easy to work with. They are truly solution oriented!! We've streamline the scheduling process, improved physician, staff and patient satisfaction along with operational efficiencies. Highly recommend eOrders.

      View more


      user image

      Manager working with eORders at Ascension Healthcare


      Helpful(0)

      September 26, 2024

      verified

      September 26, 2024

      Great Company!

      We have been incredibly impressed with HealthNautica's eORders software and the exceptional service they have provided, especially during a challenging time for our organization. When our computers were down for a month due to a cyberattack, HealthNautica’s team stepped in to create a functional and reliable OR schedule that kept our operations running smoothly and helped us avoid major disruptions to patient care.

      EORders has significantly streamlined our scheduling process and improved our day-to-day workflow, making the scheduling process faster and more accurate. The user-friendly interface allowed our staff to adapt quickly.

      The support team at HealthNautica has been consistently responsive, professional, and proactive in addressing any challenges we’ve faced. Their dedication to customer service and their ability to go above and beyond in times of need have made them an invaluable partner.

      We highly recommend eORders to any healthcare organization. The system not only optimizes operational efficiency but also proves its resilience when unforeseen challenges arise.

      View more


      A verified End user working with eORders.


      Helpful(0)

      September 26, 2024

      verified

      September 26, 2024

      EFFICIENT PLATFORM

      Health Nautica has greatly improved the workflow in our office. It is very user friendly. The features that are offered makes things more simple. The customer service is above and beyond!

      View more


      user image

      Surgery scheduler working with eORders at Ascension Healthcare


      Helpful(0)

      September 25, 2024

      verified

      September 25, 2024

      HealthNautica / Surgery Partnership

      HealthNautica has been an outstanding partner over the years partnering with Advocate Health. eORders provide a seamless, organized, informative means for surgeons office’s to submit requests for surgical procedures. The leadership team does an excellent job of listening to the needs of their customers and offering tailored solutions to overcome barriers. I am thankful for our partnership with HealthNautica. 

      View more


      user image

      End user working with eORders at Advocate Aurora Health


      Helpful(0)

      September 25, 2024

      verified

      September 25, 2024

      Great company to work with

      Health Nautica has been an exceptional partner for our hospital. They consistently listen to our needs and tailor solutions that work best for each department. Their platform’s flexibility and ability to be customized to our specific requirements have been invaluable. The customer service team is highly responsive and personable, ensuring that I can always speak with a real person whenever I have questions.

      Health Nautica offers a wide range of features, many of which we hope to implement in the near future. Some of the key features we currently utilize, which have significantly improved our operations, include physician orders, pre-op and post-op messaging, health history surveys, and self-scheduling—all of which have been customized to suit our needs.

      Their dedication was especially evident during an unexpected system-wide downtime. Despite the disruption, we were able to continue receiving orders from physicians and even utilized a temporary scheduling platform they developed for us, ensuring minimal operational delays.

      Health Nautica embodies the true spirit of healthcare by prioritizing care and service, making them an outstanding partner in our mission to serve others.

      View more


      user image

      End user working with eORders at Ascension Healthcare


      Helpful(0)
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      About AVIA Marketplace

      AVIA Marketplace is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, compatibility level, report generators, peer reviews, and market insights.

      AVIA Marketplace is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.

      AVIA Marketplace


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      Ambient Intelligence
      Digital Front Door (DFD)
      Remote Monitoring (RPM)
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      Conversational AI
      Digitally-Assisted Provider Documentation
      Dynamic Staffing & Scheduling
      Virtual Visits (Synchronous + Asynchronous)
      Patient Education
      Revenue Cycle Management (RCM)
      Clinical Decision Support (CDS)
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      AVIA Marketplace

      Contact

      Write a review
      Resources
      For Vendors
      Vendor Resources
      Glossary

      Top Categories

      Ambient Intelligence

      Digital Front Door (DFD)

      Remote Monitoring (RPM)

      Virtual Nursing

      Conversational AI

      Digitally-Assisted Provider Documentation

      Dynamic Staffing & Scheduling

      Virtual Visits (Synchronous + Asynchronous)

      Patient Education

      Revenue Cycle Management (RCM)

      Clinical Decision Support (CDS)

      Smart Rooms

      Smart Hospitals

      Company

      AVIA
      AVIA Privacy Policy
      AVIA Terms of Service
      AVIA Third-Party Licenses
      AVIA GDPR Notice
      AVIA CCPA Privacy Policy
      AVIA CCPA Notice at Collection
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