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Description
Compatibility Level
Clients
Product Capabilities
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EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Vivify Pathways +Home
Vivify Pathways +Home

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Categories

Solutions

Description

Product Description:
Vivify Health delivers, through common and non-proprietary consumer mobile electronics, a cloud-based, device-agnostic, and ecosystem-connected Remote Care Management platform to enable its provider and payer-based customers to impact a great deal of their overarching strategic objectives. Examples include the ability to advance overall population health, optimize patient engagement, reduce unnecessary readmissions, improve patient satisfaction, facilitate expansion of physician practice services, and achieve significant cost avoidance.
About Vivify Health (part of Optum):

Vivify Health has created the world’s first remote care platform based upon consumer mobile devices and is among the fastest growing digital health companies. The Vivify cloud platform has been highly scaled, connecting biometric and mobile devices with electronic health records, for some of the largest health systems in the U.S. Vivify's intuitive user experience enables patients of any age to easily maintain their own health at home while remaining constantly connected with their providers, family and friends.


Vivify Health customers are hospital systems, health plans, insurers, home health, accountable care organizations and large employers, on a path towards direct-to-consumer. Vivify is very well funded, guided by experienced healthcare IT innovators and has been selected as a partner by the largest global companies in consumer electronics, telecommunications and healthcare information technology.

Product Description:

Ask Avo acts as a “digital front door” for clinicians, helping them navigate their complex EHR with ease. Ask Avo is actionable, allowing providers to ask for a patient chart summary pre-visit, a care gaps analysis, an ambient note, an order placement, and more. This unique combination of clinical decision support paired with real-time actions not only enhances provider decision-making but also saves them valuable time and improves patient outcomes.

About Avo:

Avo’s clinician support platform empowers healthcare organizations to standardize care and reduce burnout by effortlessly incorporating guidelines and protocols into the clinical workflow. By centralizing the latest information and transforming it into actionable tools in the EHR (or outside of it), Avo simplifies everyday tasks like pre-charting, care planning, documentation, ordering, and more. 

Avo’s foundational product, Avo Pathway, is a medical reference tool that comes with a free library of digitized society guidelines and top calculators. In addition to customizing pre-built templates from leading medical societies and academic medical centers, health systems can leverage their own content to turn pages of guidelines and protocols into useful clinical tools.  

Avo’s time-saving AI product, Avo Assistant, is an end-to-end clinical workflow tool that helps healthcare organizations reduce burnout by automating every day tasks like pre-charting, care planning, documentation (with ambient listening) and ordering. 

The platform is EHR integrated and powered by its "no-code" Avo Builder, which allows systems to use drag-and-drop functionality to customize Avo products. After a quick one-time install, updates can be published immediately without needing IT support. 

Avo was built for clinicians, by clinicians. Randomized control trials have shown that Avo saves clinicians 50% of their time on average and has improved admission delays to the ED by 30%. Importantly, nearly 100% of Avo users advocate for more Avo use cases after implementation. At Avo, we believe there is a better way to standardize care - with love, not alerts. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines. Unlike conventional AI consult tools, Ask Avo's EHR integration allows it to consider important patient context without manual data input, ensuring efficiency and accuracy. Ask Avo is currently integrated with Epic via the App Showroom and Athena, with a Cerner and Meditech integration available by the end of 2024.

Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines. Unlike conventional AI consult tools, Ask Avo's EHR integration allows it to consider important patient context without manual data input, ensuring efficiency and accuracy. Ask Avo is currently integrated with Epic via the App Showroom and Athena, with a Cerner and Meditech integration available by the end of 2024.

Ask Avo is HIPAA secure and SOC 2 Type II certified.

Ask Avo is much more than a clinical summary aggregating information from often out-of-date and irrelevant sources. It is designed to generate responses from recent content relevant to the institution whose clinicians are using it. The tool's unique design includes a proprietary questioning system triple verification against trusted guidelines, and offers clinician visibility and control, further enhancing its reliability. For example, when a clinician “Asks Avo” a question, the AI rephrases the question on the backend based on what it believes the clinician intended to ask. At the same time, its’ large-language-model questions and verifies the response for accuracy, relevancy, and comprehensiveness. The clinician then has full visibility into where the response was sourced from and has the power to change the source if they wish. Avo believes that AI must understand its limits, and thus the product allows clinicians to click the “AI Critic” button to see where there may be clinical gaps in the response. The product was purpose-built to assist, not dictate.

Ask Avo pulls from 2K+ society guidelines and approved research content including pathways and order sets to produce relevant results.

Ask Avo evidence is constantly reviewed and updated by the team of clinical informaticians and AI software.

Ask Avo is never one-size-fits-all. Using Avo's customizable, back-end Builder, healthcare systems can swiftly customize and upload their own guidelines to Avo’s Knowledge Base and work with Avo’s team of informatics and technical experts to determine various guidelines’ relevance in clinical settings. In other words, health systems are empowered to implement AI within their own determined limits, prioritizing responses based on their guidelines and unique patient populations. They don’t need IT resources to do it, which is generally the key blocker to implementing AI solutions in the EHR. Systems have access to drag-and-drop functionality via Avo’s Builder platform to customize Ask Avo, and updates can be published immediately without needing IT support. Because Avo offers an end-to-end workflow solution, clinicians can also seamlessly integrate Ask Avo into many aspects of their work. For example, once a clinician asks the tool a question and receives a response, they can easily pull that response in their everyday tasks like pre-charting, documentation, and ordering, among much else.

Ask Avo is never one-size-fits-all. Using Avo's customizable, back-end Builder, healthcare systems can swiftly customize and upload their own guidelines to Avo’s Knowledge Base and work with Avo’s team of informatics and technical experts to determine various guidelines’ relevance in clinical settings. In other words, health systems are empowered to implement AI within their own determined limits, prioritizing responses based on their guidelines and unique patient populations.

Ask Avo can produce a Chart Synopsis & Care Guide, which enables clinicians to quickly pull a snapshot on the patient in an easy-to-view format, including highlighting any care gaps that may have been missed.

Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines. Unlike conventional AI consult tools, Ask Avo's EHR integration allows it to consider important patient context without manual data input, ensuring efficiency and accuracy. Ask Avo is currently integrated with Epic via the App Showroom and Athena, with a Cerner and Meditech integration available by the end of 2024.

Use Cases

Description:

The Vivify Pathways™ platform makes disease management and post-acute-care programs more efficient and effective.


We do this by leveraging a virtual platform for payer and provider collaboration that assesses patient status and provides a consistent program for monitoring patient care. Vivify Pathways pulls data from patients wherever they are through their mobile digital devices or at-home remote monitoring kits. This provides actionable insights to clinical staff for timely care interventions. Vivify addresses the health needs of healthy, rising-risk, and high-risk patients, driving stronger adherence rates that improve population health and lower costs per capita.

Pediatric use cases:

Pediatric Use Cases: - Diabetes - Liver Transplant - Infantile epilepsy - Pediatric Cancer

Users:

Providers, Payers

Description:
  • Clinical Reference tool (AI-UptoDate in the EHR with patient context)
  • Documentation Assistance 
  • Ordering Assistance
  • Pre-Charting Assistance 
Pediatric use cases:

Driscoll Children's is one of the early adopters of Ask Avo

Users:

All clinicians 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Home health, ADT

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Allscripts

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, athena, eClinicalWorks

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:

The Vivify solution is incredibly simple for patients of any age and ability, including patients well into their 80’s and 90’s. The engagement tactics and educational tools utilized are varied and customized to each population segment or individual thereby delivering higher quality and more cost-effective care.


Vivify’s back-end caregiver portal is equally intuitive and allows clinicians to efficiently and proactively manage the complex workflow of remote care for virtually any clinical condition. Beyond simplicity and flexibility, the comprehensive, content-driven platform and turnkey workflow services enable providers to intuitively scale and maximize value across populations.

Differentiators vs Competitors:

Founded in 2009, Vivify Health is the leader in connected care management and patient engagement for better outcomes and ROI. With customers that include some of the nation’s largest and most progressive health systems and employers, Vivify’s mobile, cloud-based platform delivers a pathway to holistic remote care management through:


-Personalized care plans

-Biometric data monitoring

-Video education and conferencing

-Text-to-speech configured to the needs of each patient


Vivify partners with healthcare organizations to empower clinicians to efficiently and proactively manage the complex workflow of remote care for virtually any clinical condition.


Following years of research, proven outcomes, and scalability vetting by global partners, Vivify is an established entity in the dynamic landscape of digital health. IRB-study results confirm readmission reductions by over 65% plus patient compliance and satisfaction levels exceeding 95%.

Differentiators vs EHR Functionality:

Does not exist within most/all EHRs today 

Differentiators vs Competitors:
  • EHR Integration ond Actionability: Tools not integrated into the EHR are never top-of-mind for clinicians and therefore require a huge investment from health systems to drive up adoption. Additionally, point solutions slow clinicians down instead of streamlining everything they need in one place. Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines. 
  • Customizable, Actionable & Easy to Deploy: AI consult tools currently in the market simply produce a basic clinical summary, aren’t customizable, and lack critical, hospital-specific guidelines that meet the needs of local populations. Additionally, many tools require a tremendous amount of time and effort for IT teams to create, implement, and maintain. Ask Avo is never one-size-fits-all. Using Avo's customizable, back-end Builder, healthcare systems can swiftly customize and upload their own guidelines to Avo’s Knowledge Base and work with Avo’s team of informatics and technical experts to determine various guidelines’ relevance in clinical settings. In other words, health systems are empowered to implement AI within their own determined limits, prioritizing responses based on their guidelines and unique patient populations. 
  • Trustworthy, Relevant & Transparent: Studies have shown that, especially in healthcare, ChatGPT is prone to hallucinations and incorrect or irrelevant source citations, in some cases referencing research that does not even exist. Health system decision-makers often lack insight and control into how AI tools on the market will guide their clinicians.Ask Avo is much more than a clinical summary aggregating information from often out-of-date and irrelevant sources. It is designed to generate responses from recent content relevant to the institution whose clinicians are using it. The tool's unique design includes a proprietary questioning system triple verification against trusted guidelines, and offers clinician visibility and control, further enhancing its reliability. 
  • In a recent study of Ask Avo, 61 clinicians were asked to question both Ask Avo and ChatGPT 4o with the same 10 clinical prompts that involved questions about complex patient scenarios. After receiving a response, the physicians rated the answers based on trustworthiness, actionability, relevancy, comprehensiveness, and format-friendliness. Ask Avo outperformed ChatGPT 4o on all fronts with an average of 33% better ratings across all criteria and was statistically significantly better. Clinicians' feedback included, “Ask Avo is MUCH better than ChatGPT. I love the citations built directly into the source and the ability to easily pull those citations up on the same tab. I love the "AI Fact-Check" option that makes the limitations clear as well. This is excellent” and “This program cited its sources, which increases my comfort and trust in it tremendously.”

Keywords

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Company Details

Founded in 2018

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