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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Babyscripts myJourney is a clinically-validated, obstetrics-specific solution that allows OB/GYNs and other maternal health care providers to deliver a new model of prenatal and postpartum care via a mobile app-based platform and remote patient monitoring experiences. It exists to solve the problems generated from the critical shortage of obstetrical providers in the U.S. and to transform the delivery of pregnancy care through the power of technology and remote patient monitoring.

  1. Patient users download the Babyscripts myJourney digital companion app onto their smartphone, enabling 24/7 access to personalized educational content tailored to each stage of pregnancy up through one year postpartum.Through myJourney’s assessment and survey functionality, users self-report health history, mental risk, and social determinants of health data. All data is communicated back to the healthcare team through a provider-facing dashboard, enabling the appropriate intervention and facilitating better clinical decision-making. 
  2. All users also have access to manual blood pressure tracking in the app, even those who are normotensive or considered low-risk, to support the integration of self monitored blood pressure monitoring into routine prenatal and postpartum care. Patients can input BP data manually or automatically into the myJourney app via a manual or internet-connected cuff. Data is available to the healthcare team through a provider-facing dashboard, and high risk situations are actively communicated to the patient’s healthcare team, enabling recognition of hypertension risk when it occurs and informing any necessary changes to the care plan, including the option to enroll patients onto Babyscripts myJourney Blood Pressure RPM. 

Babyscripts myJourney Blood Pressure RPM is specifically designed for high-risk patients and is supported by a care management layer. Patients track their blood pressure readings at home with the support of a dedicated care manager. Readings are recorded via the myJourney app and an internet or cellular-enabled blood pressure cuff, synced with their healthcare provider's system. This integration allows for continuous monitoring and immediate feedback. If a patient's blood pressure reading is outside of the parameters set by their healthcare team, the app alerts the patient, care manager, and the healthcare team, facilitating timely medical intervention. 

  1. Key Components: Babyscripts myJourney Blood Pressure RPM incorporates several key components designed to enhance maternal health outcomes through remote monitoring and patient engagement, including the following: 
  • Connected blood pressure cuff: The program provides patients with a digital blood pressure monitor that is internet or cellular-enabled, allowing patients to measure their blood pressure at home and automatically transmit the readings to their healthcare providers in real-time. 
  • Mobile app integration: The Babyscripts myJourney app integrates seamlessly with the blood pressure cuff, allowing users to easily log and track their readings. The app is accessible on both smartphones and tablets. 
  • Real-time alerts and feedback: The app is programmed to send immediate alerts to patients, care manager, and healthcare providers if any readings fall outside of the parameters set by the healthcare team. By means of a sophisticated exception reporting workflow and the addition of care management support, Babyscripts reduces trigger fatigue, surfacing only actionable data.
  • Care management: Patients enrolled onto Babyscripts BP RPM are matched with a care manager, who operates incident to and under the supervision of the healthcare provider to provide education, motivation, and remove any barriers to compliance with daily blood pressure capture.
  • Tailored educational content: In addition to general pregnancy and postpartum content, patients enrolled in Babyscripts Blood Pressure RPM receive resources specific to their risk profile. 
  • Provider dashboard: Healthcare providers have access to a dedicated dashboard where they can monitor their patients' blood pressure readings, track trends over time, and adjust care plans accordingly. This centralized data collection facilitates better patient management and follow-up care. 
  • Patient engagement and compliance tools: The app includes tools to help patients stay engaged and compliant with their monitoring routines. This includes reminders for taking blood pressure readings, educational materials, and motivational content to encourage adherence. The patient’s care manager communicates regularly to ensure compliance. 
  • Data security and privacy: The platform complies with all relevant healthcare regulations and standards, including HIPAA, to protect patient information.
  • EMR integration: Babyscripts BP RPM integrates into the medical record through several methods, enabling patient onboarding directly in the EMR and automatically filling blood pressure readings into the patient's chart.

Together these components provide a comprehensive solution for managing hypertension in pregnant and postpartum women, significantly improving maternal health outcomes by enabling continuous monitoring and timely medical interventions. The Babyscripts blood pressure RPM model is reimbursable, offering a sustainable service for providers to improve the patient experience and outcomes related to hypertension during pregnancy.

  1. Babyscripts partnered with GW-MFA and others in a number of research projects, with results published in ACOG’s Green Journal and JMIR, validating the effectiveness of reduced in-person visits for prenatal care, better management of weight and blood pressure complications, improving compliance and adherence to HEDIS measures, and reducing rates of readmission in the postpartum period through remote monitoring. 
  2. Babyscripts' patient-centric solution extends care outside the four walls of the office, making personalized healthcare education, risk-stratified remote monitoring, and real-time virtual triage as readily accessible as the smartphone, responding to mothers’ needs for accessibility and convenience. Babyscripts has deeply engaged this patient population, with 92% of users saying that they would recommend the solution to their friends.
  3. Babyscripts' vision for improving care has always been driven and amplified by clinicians: strategic partners like George Washington Medical Faculty Associates, Cone Health System, and Advocate Aurora Healthcare, among others. These partnerships are essential to Babyscripts' project of creating solutions for patients with and for clinicians.
  4. Babyscripts gives the healthcare team and payer the ability to monitor both behavioral compliance and physical vital signs between visits, to identify adverse trends in real-time and lower the cost of care. The ability to integrate Babyscripts into the EMR and clinical workflow is one of its most important value-adds, allowing providers to offer comprehensive virtual care and payers and deliver “next generation” care coordination.
About Babyscripts:

Babyscripts is delivering a new model for prenatal and postpartum care that is transforming the way expectant mothers use technology to work with their healthcare providers. Since 2014, Babyscripts has offered the most-implemented mobile clinical solution for remote monitoring in pregnancy, with the mission to eliminate maternal mortality and improve access to care for all mothers. For more information on our virtual care solution and to request a demo, visit babyscripts.com.

Product Description:

Nurse-First Triage solutions help patients and plan members make informed healthcare decisions and get the right care at the right place and time. Nurse triage services are available by phone for all the hours you need support, any time of day or night.


Nurse triage from Conduit Health Partners helps organizations:

- Lower healthcare costs
- Support physician and staff recruitment and retention
- Prevent readmissions
- Reduce unnecessary emergency department (ED) visits
- Expand healthcare access to underserved communities

About Conduit Health Partners:

Conduit connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit makes moving patients the least of your worries—so you can focus on other aspects of your business.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Babyscripts RPM program is programmed to send immediate alerts to patients, care manager, and healthcare providers if any data readings fall outside of the parameters set by the healthcare team. By means of a sophisticated exception reporting workflow and the addition of care management support, Babyscripts reduces trigger fatigue, surfacing only actionable data.

Babyscripts myJourney RPM enables users to measure and record biometric, social, and mental health data in real time using remote tools, and data is communicated back to the care team in real-time. High risk users are supported by a care manager.

Babyscripts myJourney offers digital education developed to highly engage patient users with gestational age specific content.

Use Cases

Description:

Babyscripts is appropriate for pregnant and postpartum mothers of any risk category. Through a digital education layer delivered via a mobile app and connected devices that communicate biometric, mental health, and sociological data back to the provider, Babyscripts targets issues such as preeclampsia, weight gain, hypertension, mental health, and social barriers such as access to care.

Babyscripts myJourney blood pressure RPM is specifically designed for patients at high risk of hypertensive disorders of pregnancy (HDP) and is supported by a care management layer.

Pediatric use cases:

Babyscripts offers postpartum support up through one year post-childbirth. 

Users:

OBGYNS, midwives, RNs, payers, social workers, care managers, case managers, primary care providers deliver our solution to pregnant and postpartum patients/members. 

Description:

Nurse First Telephonic Triage 

  •  Access to clnical advice
  • Mitigate unnecessary ED utilization
  • Support Health Network Comunity Lines
  • Call escalation for non-licensed call center, provider scheduling or RPM programs
  • Afterhours call support
  • Initial Workplace Injury Intake 
  • Readmission mitigation/ToC
Pediatric use cases:

Schmitt Thompson Clinical Content

Users:

Health Networks

Provider Practices/Clinics (adulit and Peds)

Payers/TPA

Employers- 

EHR Integrations

Integrations:

Ambulatory EMR, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, athena, Cerner, Allscripts, eClinicalWorks

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Other

Hardware Compatibility:

Not applicable

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
  1. Babyscripts has exclusively licensed best-in-class protocols that allow the company to make categorical claims in the market around efficacy and outcomes.
  2. The Babyscripts solution has been clinically-validated through peer reviewed research and case studies proving efficacy in schedule optimization, patient engagement, and other outcomes.
  3. Babyscripts has a wealth of its own IP in managing patients remotely (like maintaining compliance) and in detecting and triaging abnormal data points to reduce false positives and elevate real problems.
  4. While some health systems might invest in specific component parts of what Babyscripts typically offers (an app or integrating data points from IOT devices back to the record), the real challenge is in scaling programs and offering the right protocol at the point of care to generate ROI. Babyscripts is the expert in remote obstetrical care and since 2014 has accumulated a wealth of collateral, assets and best practices that enable these programs to scale.
  5. Babyscripts is a scaled program that is significantly less expensive to implement and use than a health system trying to build and maintain their own program. Babyscripts represents a lower cost for health systems to develop, deploy and maintain, with the added benefit of continuous technical and customer support managed by Babyscripts.
Differentiators vs Competitors:
  1. Babyscripts offers the only clinically-validated, obstetrics-specific mobile platform that delivers educational information that aligns with a provider's care plan. While other maternity programs deliver evidence-based content, only Babyscripts allows the provider to customize their content, delivering the exact information that they want the patient to see and eliminating confusion. 
  2. Babyscripts deploys internet-enabled medical devices that directly triage information like high blood pressure back to the physician automatically in their desired workflow, a solution that no consumer app provides. Because of the connection with the provider, Babyscripts detects abnormal trends and then triages those data points directly to the provider’s office. With Babyscripts’ risk-specific modules, a provider is able to deliver different clinical experiences to patients dependent on risk. Babyscripts provides the only clinically-validated solution to focus on obstetrics. 
  3. Babyscripts is the first obstetrics-specific digital solution to connect payers and providers, improving care coordination for maternal health populations, monitoring adherence to quality measures, and improving patient engagement and outcomes. This solution helps mothers overcome barriers to care by assessing for risk, providing mothers with direct access to resources directly correlated with their identified risks.


Differentiators vs EHR Functionality:

At Conduit Health Partners, we offer a triage application that does not impact the functionality of the client's EHR. 

Differentiators vs Competitors:
  • Nurse-First Triage Model: Every patient speaks directly with a licensed registered nurse, who provides timely clinical access and care recommendations, enhancing patient outcomes and experiences. 
  • Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.  
  • Data-Driven Approach: Conduit Health Partners’ analytics offer clear insights into nurse triage operations, equipping executives with vital information to make informed strategic decisions.
  • High Client Satisfaction: A 94.5% satisfaction rating in a recent client survey highlights Conduit Health Partners’ ability to meet patient needs effectively and efficiently.
  • Operational Excellence: Leveraging years of proven results and industry best practices, Conduit optimizes access to care, streamlines operations, and maximizes resources to elevate both patient care and operational efficiency.
  • URAC-Accreditation: Conduit Health Partners’ health care call center is accredited through URAC, demonstrating a high level of expertise, and commitment to quality and to the user experience. 

Health Equity

Babyscripts' educational content and communications are targeted to a 5th grade reading level to align with the CDC's recommendation to promote health literacy.

Babyscripts facilitates interventions based on user-generated survey and biometric data, collected through objective, verified methods such as the Edinburgh Postpartum Depression Scale and data-driven tools such as FDA-approved blood pressure cuffs. Trigger protocols are activated when the patient registers a data point that falls outside of a standard approved threshold, ensuring that care decisions are based solely on objective data.

Providers and payers use Babyscripts to keep patients and members updated about availability of and eligibility for social services or programs. Users are screened for social and behavioral health determinants of health risks through assessments in the mobile app. Patient responses activate As a tool that patients are already using to keep track of their pregnancy journey, Babyscripts provides an opportunity to get important information in front of busy patients within their routine; instead of relying on patient portals or getting forgotten in the stress of an in-person appointment with a limited timeframe.

Babyscripts complies with all relevant healthcare regulations and standards, including HIPAA, to protect patient information.

Babyscripts primarily relies on mobile broadband, which resolves the challenge of limited home broadband that many Medicaid and low-income recipients experience. Utilizing a combination of bluetooth-connected and cellular-enabled devices, Babyscripts partially sidesteps the issue of internet access. Bluetooth technology is a short-range wireless communication between two devices that does not rely on the internet at all. Transmitting that data to an external user does require internet access, or in the absence of internet access, cellular data. However, this does not have to be prohibitive: Babyscripts mitigates that challenge in several ways: The myJourney app requires most of its data usage upfront, in a one-off download, which can be done in the physician’s office. Transmission of BP data to the provider requires very little data use. Babyscripts utilizes SMS for care management services and patient engagement. The majority of cell phone plans offer unlimited texting. Even without unlimited data; basic, text-based communication is a viable option as it uses very little data. The myJourney app enables graceful degradation of service. An engineering tactic, graceful degradation of service anticipates failures in the system (that might result from slow service due to data overages, for example), and plans for them, shutting down non-critical functions (e.g., image downloads) so that the critical (e.g., transmission of biometric data) can still run effectively.

In addition to care manager support available to high risk patients, Babyscripts offers support services for all patients during normal business hours.

Babyscripts' digital education is available in English and Spanish, culturally competent and ADA-compliant to address individual barriers to care. Audio and visual supplementary aids help address issues of health literacy, while diverse imagery is inclusive of the variety of populations the we serve.

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How Nurse Triage Improves Health Outcomes

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Company Details

Founded in 2014

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