Clinical Communication Solutions

Improve Speed to Care with Clinical Collaboration

Connect all care team members on a single HIPAA compliant platform to streamline care delivery.

Providers

Protect physicians' time and improve speed to care with a comprehensive clinical communication solution.

• Prevent unnecessary disruptions
• Accommodate personal preferences
• Reach the right clinician every time via text, call, or video
• Reduce communication cycle times, instant notification of critical results, and consult requests

Nurses

• Give valuable time back to nurses to improve patient care and reduce burnout.
• Improve response times from providers
• Reduce ambient noise like overhead paging
• Nurse call response from any location
• Differentiate alarms to reduce disruptions

Technology Teams

• Consolidate & integrate communication platforms while improving the nurse and provider experience.
• HIPAA compliant, SOC2 certified
• Cloud based, unify locations
• Reduce TCO - replace pagers, DECT phones, texting & call center solutions
• Integrate with EMRs, scheduling, nurse call, middleware, DECT, call/transfer center, labs

Operations

• Improve hospital metrics with an outcomes based approach to communication.
• Faster clinician response times, accelerate patient throughput
• Automate tedious manual workflows
• Improved clinician satisfaction & HCAHPS scores
• Consolidate clinical systems & reduce overhead costs

Provider Scheduling Software

Support providers' work-life balance while improving operational efficiencies with a provider scheduling solution that considers thousands of variables to create the best possible schedules—every time.

Providers

Reduce physician burnout by ensuring their schedules accommodate as many requests and preferences as possible, are equitable and provide transparency.

• Easily swap shifts
• Auto approve time off requests*
• Mobile access, full visibility

Schedulers

Free up valuable time for schedulers by automating schedule creation. Ensure provider preferences, department rules, legal requirements and organizational needs are considered with every schedule without manual intervention.

• Reduce manual schedule manipulation
• Access schedules via desktop or a mobile app
• Visibility across departments

Operations

Minimize physician turnover and improve their work-life balance with an optimized schedule accommodating both their needs and the organizations'.

• Improve patient access
• Enhance resource utilization
• Access analytics across the health system

Secure Messaging for Clinicians and Patients

Send and receive the right patient and clinician messages to the right person, at the right time.

Patient & Peer Chats

Send secure messages among peers. Respond to patients without revealing your personal information.

• No apps required for patients
• Manage conversations
• Ad hoc video appointments
• Code for reimbursement

Patient Updates & Reminders

Remind patients of next steps and view upcoming appointments. Reference patient conversations faster for better care.

• Reduce response times
• Customize campaigns
• Update family members

Efficient, Patient-Centered Care

Use one platform to align nurses, physicians, patients, families, and administrators.

• Team-based care
• Low, flat-rate pricing
• Robust reporting console

• Advocate Aurora Healthcare
• Background Methodist Le Bonheur Healthcare (MLH, TN)
• Bon Secour Mercy Healthcare
• Hennepin Healthcare (MN)
• McLaren Health (IL)
• Mercy Health (TN)
• MemorialCare
• Munroe Regional Medical Center (FL)
• Ochsner Health
• Park Nicollet Methodist Hospital (MN)
• Piedmont Healthcare
• Prisma Health (SC)
• St. Elizabeth Healthcare (KY)
• St. Rita’s Medical Center (OH)
• St. John Hospital & Medical Center (MI)
• St. John Providence 
• Tower Health (PA)
• University of Kentucky Healthcare

Ringo’s Vendor Management System (VMS) is built specifically for healthcare organizations to streamline staffing operations, automate compliance, and improve workforce efficiency. The vendor-neutral, AI-powered platform centralizes scheduling, credentialing, invoicing, and reporting—reducing administrative burden, controlling labor costs, and improving fill rates. Below are some key ways Ringo helps healthcare systems and staffing partners optimize their operations:

• Procuring Contract Healthcare Staff: Ringo’s VMS centralizes the procurement of contract clinicians and staff across multiple vendors. Healthcare organizations gain visibility, improve response times, and ensure full compliance with regulatory standards.
• Rate Card Management & Cost Optimization: Standardize labor costs through automated rate card management and approval workflows. Ringo helps maintain pricing consistency across departments.
• Automated Job Distribution: Post once, reach many. Ringo automatically distributes open roles to approved vendors—reducing manual work, increasing competition, and improving fill rates.
• Automated Timekeeping & Approval: Eliminate manual time entry errors through automated tracking and approval workflows. Ringo ensures accuracy for both staff and vendor submissions.
• Consolidated Staffing Vendor Invoicing: Simplify billing by consolidating all vendor invoices into one transparent statement. Finance teams gain accuracy, visibility, and audit-readiness.
• Invoice Compliance Audits: Automate compliance checks to ensure all invoices match contract terms and approved timecards—helping prevent overbilling and maintain vendor accountability.
• Shift Scheduling & Forecasting: Predict staffing gaps and automate shift scheduling using AI-driven forecasting to reduce overtime and ensure optimal coverage.
• Rate Card Management & Cost Optimization: Standardize labor costs through automated rate card management and approval workflows. Ringo helps maintain pricing consistency across departments.
• Credentialing & Compliance Management: Centralize and track licenses, certifications, and credentials with automated alerts for expirations—keeping organizations audit-ready.
• Workforce Analytics & Reporting: Gain real-time insights into vendor performance, labor costs, and fill trends for data-driven workforce planning and improved ROI.
• Vendor Performance Evaluation: Evaluate vendors based on fill rates, compliance, and responsiveness to identify top performers and strengthen accountability.

• Site Directors & Operations Managers: Oversee staffing levels, vendor performance, and budgets through centralized dashboards that improve visibility and efficiency.
• Staffing Firms & Vendor Partners: Access open roles in real time, track performance, and manage placements transparently through Ringo’s vendor-neutral platform.
• Hiring Managers & Department Leads: Simplify job posting, approval, and tracking to accelerate hiring and ensure department coverage with qualified talent.
• Finance & Compliance Teams: Consolidate vendor invoices, automate audits, and maintain full billing accuracy and compliance visibility.
• Chief Operating Officers (COOs): Streamline workforce operations, automate reporting, and improve vendor accountability across the enterprise.
• Human Resources Leaders: Automate credentialing, onboarding, and compliance workflows to enhance accuracy, reduce manual work, and retain staff.
• Information Technology (IT) Directors: Integrate Ringo’s Vendor Management System with internal systems like HRIS, payroll, and scheduling tools while maintaining data security.
• Chief Financial Officers (CFOs): Gain transparency into contract labor costs, enforce budget discipline, and optimize vendor partnerships for financial efficiency.
• Medical Group Administrators: Coordinate staffing across specialties and locations, ensuring the right clinicians are placed efficiently and compliantly.
• Risk Officers: Monitor expiring credentials, maintain up-to-date documentation, and automate tracking to reduce regulatory risks.