Office visits and inpatient stays are almost never “one and done.” It’s important for providers to connect with patients – after a difficult diagnosis, lab workup and testing, an in-office procedure or hospitalization.

Some of these touch points are routine, while others represent critical opportunities for timely intervention. Managing this entire spectrum with individual phone calls and personal conversations is time-consuming and labor-intensive, straining already overburdened resources.

Post-encounter Follow Up relies upon a virtual assistant to engage patients after an office visit or hospital stay to check on their status and make sure they have the right level of support. Timely escalation to a live agent is facilitated if intervention is needed.

Orbita is the connective tissue across healthcare communication systems for seamless and personalized patient interactions. We partner with healthcare and life science organizations to implement smart virtual assistants, powered by conversational AI, that engage patients across web, text and voice channels. Our solutions – which meet critical privacy and security standards – help organizations improve operational efficiency by automating workflows as they face the challenges of labor shortages, while also capturing revenue generated by routine, chronic and preventative care.

Location, Location, Location

Let’s face it, we’re on our devices all the time. That’s why, in addition to print options, we deliver patient education across mobile, desktop, and video, wherever and whenever it works best.

Go Beyond the Handout

Provide health education for every encounter and at every touchpoint. Whether you’re looking for easy-to-understand patient instructions, engaging videos, or user-tested decision aids, we’ve got every care moment covered.

Empower and Engage

It’s a fact: patients who are more engaged excel in self-management. Help patients succeed in their health goals with health education that’s easy to understand, offered in multiple languages, and crafted to motivate healthy behaviors.

Get the most out of your Healthwise solution with expert advice, training, and support. We identify new opportunities, help you understand what’s working and where to improve, and know the importance of working closely with you after the sale and implementation.