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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Pediatrics RPM
Pediatrics RPM

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Categories

Solutions

Description

Product Description:

Enterprise wide RPM platform to manage any and all populations outside the hospital. Full scale device's, patient reported outcomes, surveys and real time notifications.

About Locus Health:

Locus is a remote patient monitoring platform built to support both pediatric and adult care. We focus on four key areas to make remote care feel like a seamless extension of your health system.

Maximizing Your Tools: We help you get more value out of your current EHR and tech investments.

Supporting Your Staff: We design our workflows to match the reality of your team’s busy schedule, helping them work efficiently without burnout.

Freedom of Choice: We have a wide selection of pediatric and adult devices and are willing to evaluate new device partnerships on behalf of your system.

Proven Results: We help transform remote care into a strategic advantage by improving patient outcomes and generating a positive return on investment. Our approach engages patients of all ages and levels of digital literacy, assisting them in connecting devices and staying involved with the care programs at your health system.

 

Product Description:

Medical Guardian’s Personal Emergency Response Systems (PERS) deliver exceptional protection and peace of mind across a range of environments, including home health agencies, senior living communities, and health plans. Our systems seamlessly integrate with remote patient monitoring and engagement services to offer a proactive and comprehensive approach to care.

Key Features:

User-Friendly Base Station Hub: Designed for ease of use at home, ensuring a reliable emergency response with an intuitive interface.

MGMini and MGMove Units: Versatile, all-in-one devices providing robust support both at home and while on the move.

24/7 Emergency Monitoring: UL-certified service guarantees continuous, dependable protection around the clock.

Nationwide 4G LTE Coverage: Ensures strong connectivity and reliable service across the country.

Automatic Fall Detection: Optional feature that promptly detects falls and alerts caregivers, enhancing response times.

Two-Way Voice Communication: Enables clear, immediate interaction with emergency operators for prompt assistance.

Care Calls: A dynamic feature allowing organizations to reach patients directly via their PERS devices. This includes regular patient check-ins, appointment scheduling, and customizable uses based on organizational needs, such as reminders and health surveys.

With Medical Guardian, organizations can offer comprehensive support, integrating advanced monitoring and emergency features to elevate safety and care across various settings.

About Medical Guardian (formerly Clear Arch Health):

Medical Guardian is a leading provider of advanced healthcare solutions, specializing in Remote Patient Monitoring (RPM) and engagement services. Our mission is to enhance the delivery of healthcare by bridging gaps in remote care with innovative technology.

We partner with top healthcare organizations, hospitals, health systems, clinical practices, and homecare agencies to optimize productivity and workflow efficiency. Our remote patient monitoring (RPM) and Personal Emergency Response System (PERS) solutions are designed to improve clinical outcomes through real-time, data-driven insights and comprehensive virtual care support.

Medical Guardian's platform integrates cutting-edge health monitoring and emergency response technologies, offering a unified solution that can be customized to meet individual patient needs.

Medical Guardian’s platform features:

Direct Patient Engagement: Enables providers to contact patients directly through their devices, facilitating timely communication and support.

Advanced Clinical Portal: Integrates with virtually all Electronic Health Records (EHR) systems, providing seamless patient management and enhancing clinical oversight.

Comprehensive Services: Includes direct shipping, efficient onboarding, thorough training, expert consultation, and ongoing support.

Our solutions are designed to reduce healthcare costs, lower hospital admissions, and enhance patient satisfaction. By offering flexible, scalable, and sustainable options, Medical Guardian ensures a seamless experience for both providers and patients.

Focused on actionable clinical oversight and improved patient engagement, Medical Guardian is committed to delivering high-quality remote care solutions that support better health outcomes and a superior patient experience.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Integrated, Not Isolated Data Collection The biggest challenge with RPM data is usually where it lives. With Locus, data doesn't sit in a separate portal: Direct to EHR: We feed "discrete data" directly into your EMR flowsheets from our ecosystem of both Bluetooth and Cellular connected devices which include common vital signs, as well as spirometry, fetal doppler, and growing. Manage by Exception: Our system filters the "noise." Instead of scrolling through thousands of normal readings, your team is alerted only when a patient’s data trends outside of their personal "normal" range. This is further fine-tuned by health system partners. Outcomes: Our data consistently demonstrates how remote monitoring has lowered readmission rates and/or shortened hospital stays.

Locus offers several methods for health systems to access and analyze their data: Reporting Dashboard: A built-in dashboard within the Locus web application that provides immediate visibility into program metrics. Custom SQL Reports: The platform supports the creation of specialized

Locus Health’s bidirectional communication capabilities are managed via feature flags, allowing health systems to customize the level of patient engagement based on specific program needs or clinical capacity. Feature Flag Customization Administrators can choose to enable or disable the following communication channels: In-App Messaging: This optional feature allows for secure, non-urgent messaging between the care team and the patient. Video Visits: Programs have the option to "Turn On" video capabilities for 1-to-1 visits or group sessions with up to 49 participants, such as centering sessions or group counseling. Notifications: Clinicians can enable or disable real-time notifications via email or SMS for measurement alerts and new messages. If these are disabled, alerts will still display within the web portal for the care team to manage. Patient notifications happen via HIPAA-compliant banner notifications and "nudges" to take vital signs or login to see a message.

Accessibility and WCAG Compliance Locus is committed to an "accessibility-first" design philosophy, adhering to international standards to ensure an inclusive digital experience: WCAG Compliant Design: The application is built following Web Content Accessibility Guidelines (WCAG), which focus on making digital content perceivable, operable, understandable, and robust for individuals with various disabilities. Native Accessibility Tool Support: The app is designed to work seamlessly with iOS and Android native mobile tools. This allows patients to utilize standard features such as: Screen Readers (e.g., VoiceOver on iOS and TalkBack on Android) for patients with visual impairments. Text Resizing and high-contrast modes to improve readability. Voice Control and other assistive technologies provided by mobile operating systems. Equitability and Localization To ensure health equity, Locus addresses linguistic and social barriers through targeted features: Language Localization: The Locus patient app is fully localized in English and Spanish, allowing a broader demographic to engage with their care plans in their preferred language. Flexible Access Options: Recognizing that not all patients have the same resources, Locus offers four ways to access the platform: BYOD (Bring Your Own Device): Use the app on a personal iPhone or Android device. Cellular-Enabled iPads: Locus can provide pre-configured, cellular-ready tablets for patients who do not have reliable internet or their own mobile devices. Web-Based Portal (PWA): A web-accessible version for use on any browser. Simple Connectivity: Features like cellular hub connectivity and automated data transmission help patients in rural or underserved areas stay connected without needing complex technical setups.

Pediatric Care Pathways Locus is a leader in pediatric remote patient monitoring (RPM), serving many of the top children's hospitals in the United States. Their pediatric pathways focus on "feeders and growers" and medically complex patients to reduce length of stay (LOS) and improve outcomes. Cardiac: High-risk cardiology, heart failure, VAD, TRAC, and exercise programs for older CHD patients. NICU: Complex discharges (NG tubes/Oxygen), feeders and growers, and substance-exposed newborns. Pulmonary: Asthma, Cystic Fibrosis, and Trach/Vent care. General/Other: Solid organ transplant, palliative care, outpatient antimicrobial therapy (OPAT), and the transition from TPN to oral feeds. Adult Care Pathways For adult populations, Locus provides pathways aimed at managing chronic conditions and reducing 30-day readmission risks. Oncology: Specifically developed through NIH/National Cancer Institute awards, including chemotherapy treatment and medication monitoring. Cardiac: Heart failure and cardiac rehab. Pulmonary: COPD and pneumonia. Surgical: Bariatric and urology pathways. General/Chronic: Endocrinology, high-risk obstetrics, mental health, weight management, and spinal cord injury. Transplant: Solid organ and stem cell transplant. Pathway Customization and Scalability While these pathways are prebuilt based on clinical evidence and established best practices, they remain highly flexible: Configurability: Care teams can choose from over 70 different measurement types to design a dashboard that fits their specific program needs. Enterprise Integration: Pathways are integrated directly into the EMR (e.g., Epic, Cerner), allowing for discrete data return and SSO access for clinicians. Logistics Support: Locus manages the full logistics of these pathways, including shipping branded kits with integrated devices (scales, BP monitors, etc.) directly to patients' homes.

The Locus platform is designed to be fully integrated into enterprise health systems. Key features include: Discrete Data Integration: Biometric and symptomatic data from remote monitoring is sent back to the EMR as discrete data, making it actionable within the patient's record. Single Sign-On (SSO): Clinicians can access the Locus dashboard directly through the EMR using SSO via SMART on FHiR, reducing the need for multiple logins. EMR-Based Enrollment: Programs can be configured to allow patient enrollment directly via an EHR order, as seen in implementations like the Inova health system. Patient Portal Integration: Patients can have the option to launch the Locus application directly from within their MyChart (Epic) portal. Appointment Synchronization: Locus can integrate with health system scheduling to provide appointment reminders and updates within the remote monitoring app. This includes incorporating schedules from an EMR, infusion, and transplant systems into one centralized reminder.

Locus Health provides a structured support model designed to ensure clinical continuity while maintaining efficient operational assistance for both providers and patients: 24/7/365 Urgent Support: Locus offers around-the-clock support every day of the year specifically for urgent care-blocking issues. This ensures that critical clinical workflows and monitoring remain functional at all times. Core Office Hours: Standard support services are available Monday through Friday, from 8:30 a.m. EST to 8:30 p.m. EST, excluding federal holidays. Logistics and Shipping Support: During office hours, the Locus team manages the logistics of picking, packing, and shipping branded kits directly to clinics or patient homes. Help Desk and Technical Assistance: The Locus Help Desk is available during office hours to assist with account activation and device connectivity support. Clinical and Patient Engagement: Support staff work during office hours to encourage patient engagement and provide necessary training for clinicians to ensure they are proficient with the platform.

Locus Health provides a highly configurable framework for health systems to deliver patient education and health coaching materials directly within the Locus app. To ensure a personalized and flexible patient journey, systems can utilize the following content delivery methods: Automated Delivery Logic: Content can be scheduled for auto-delivery based on specific milestones, such as how long a patient has been enrolled in a program. Manual Triggering for Individual Needs: Clinicians have the ability to manually trigger specific content to patients at any time. This ensures that educational resources and coaching tools are tailored to meet unique, patient-centered care requirements as they arise. Hosted Educational Content: Health systems can host a variety of multimedia resources, including PDFs and Videos, to provide clinical guidance and self-care instructions. Surveys and PROMs: Clinicians can integrate questionnaires and Patient Reported Outcome Measures (PROMs) to gather qualitative data and assess patient progress.

While Locus is primarily an enterprise remote patient monitoring solution, its flexible communication infrastructure enables specialized partnerships—such as with the Ollie Hinkle Heart Foundation—and supports remote cardiac rehab programs for both 12-week and 24-week sessions. These programs leverage Locus's bidirectional communication tools to achieve the following: 1-to-1 and Group Support Sessions: The platform can "turn on" video visit capabilities to host private consultations or group centering sessions for up to 49 participants. Structured Coaching Delivery: Health systems can host and auto-deliver educational PDFs, videos, and surveys tailored to the specific timeline of a 12 or 24-week cardiac recovery journey. Patient-Centered Adjustments: Clinicians can manually trigger specific coaching content or questionnaires based on a patient's individual progress or behavioral health requirements during rehab.

Locus has demonstrated its impact in oncology through the following partnerships and clinical studies: COVID-19 Oncology Management: Locus support enables managing oncology patients at home during treatment, a practice highlighted for its efficiency and safety during the COVID-19 pandemic. Inova Schar Cancer Institute Pilot: An NCI-funded pilot to remotely monitor gastrointestinal cancer patients with connected devices, symptomatic questions, combined infusion and EMR scheduling integration, complimented by HCO authored "What to Expect" video series. Wearable Oncology Trial: Locus participated in a prospective clinical trial titled "A Pilot Prospective Clinical Trial Using Remote Monitoring for Cancer Patients Undergoing Outpatient Chemotherapy" led by Dr. John Deeken. Study Focus: The trial utilized Apple Watch data (steps, sleep, activity) and symptomatic questions for patients starting cycle one, day one of chemotherapy and infusion. Awards: The Inova Schar Cancer Center received an Innovation Award in July 2021 from the Association of Cancer Care Centers for its work with Locus. NCI Grants and Research As an NIH/National Cancer Institute (NCI) SBIR Awardee (2021-2024) with a Phase 1 and Phase 2 award, Locus developed a compliment of advanced care oncology navigation features to work alongside their connected device, bidirectional communication, and EMR integration features

Medical Guardian's PERS devices continuously collect real-time data on patient activity, health metrics, and emergency events, providing insights into both daily patterns and critical incidents. This data helps caregivers monitor patient well-being and respond proactively.

The data collected by Medical Guardian PERS devices is processed through advanced analytics platforms. These analytics provide actionable insights for healthcare providers, helping to identify trends, potential risks, and areas where intervention may be required to improve patient outcomes.

Medical Guardian systems support seamless two-way communication between patients and emergency services using advanced, real-time communication technology. In the event of an emergency, patients can instantly connect with healthcare professionals or emergency responders at the push of a button. The system's enhanced voice communication feature ensures clear and direct conversations, even from remote locations. Providers can also initiate check-ins or send personalized health reminders through the device, ensuring continuous engagement and proactive care management. This bidirectional communication system enhances patient safety, ensuring immediate responses and continuous connection with healthcare teams.

Medical Guardian PERS solutions are designed to be user-friendly, with features like voice commands and large, easy-to-read displays, ensuring accessibility for seniors and individuals with disabilities. The system is available at various price points, making it equitable for a wide range of users regardless of their financial situation.

Medical Guardian integrates pre-built care plans into their PERS systems, allowing healthcare providers to tailor monitoring and response protocols according to each patient’s specific needs. These care plans support personalized health management, ensuring that patients receive the most appropriate care.

Medical Guardian PERS systems are compatible with a variety of healthcare platforms, ensuring seamless integration with other health monitoring devices and electronic health records (EHRs). This interoperability helps to create a holistic view of the patient’s health status and improves communication across care teams.

Medical Guardian provides robust operational support, including 24/7 monitoring services and emergency dispatch. Care teams can rely on continuous monitoring and immediate response in case of emergencies, ensuring patient safety at all times.

Medical Guardian PERS enhances clinical support for healthcare providers and empowers patients to monitor their own health data effectively. The system provides real-time health insights and alerts to providers, allowing for timely and accurate interventions. For patients, Medical Guardian PERS offers easy access to health tracking and personalized feedback, which encourages them to be proactive in managing their well-being. This integration supports a more engaged and informed patient experience, facilitating better health outcomes through ongoing education and self-management.

Use Cases

Description:

Locus Health offers a customizable, enterprise-level remote patient monitoring (RPM) solution that serves over 70 different pediatric and adult populations. Its core use cases focus on bridging the gap between hospital and home through clinical surveillance and care coordination.

Pediatric use cases:

The platform is widely used by leading pediatric hospitals and health systems to support fragile patient populations.

  • Cardiology: High-risk cardiology, heart failure, and specific programs like TRAC (Tele-Remote Assessment for Children) and VAD (Ventricular Assist Device).
  • Neonatal (NICU): Managing complex discharges involving NG tubes or supplemental oxygen, as well as tracking "feeders and growers" and substance-exposed newborns.
  • Pulmonary & General: Post-discharge care for asthma, cystic fibrosis, and tracheostomy/ventilator-dependent patients. It also supports outpatient antimicrobial therapy, palliative care, and solid organ transplants.
Users:

Locus provides enterprise-level monitoring for acute conditions, chronic disease management, and surgical recovery.

Description:

Medical Guardian’s PERS solutions are essential for senior living and healthcare organizations, providing advanced, reliable technology to enhance safety and well-being. Our systems are ideal for:

Pediatric use cases:

None provided

Users:
  • Healthcare Community-at-Large: Strengthens safety and emergency response protocols across healthcare settings, offering continuous monitoring and rapid assistance.
  • Hospitals and Health Systems: Enhances patient safety by offering protection at home following discharge, ensuring continued care and support outside the hospital environment.
  • Health Plans, including Medicare Advantage: Adds value by integrating with health management strategies, delivering comprehensive support and safety features for members.
  • Home Health Organizations: Delivers immediate support for patients receiving care at home, seamlessly integrating with existing care plans for comprehensive care.
  • Home Care Agencies: Ensures dependable support for clients both at home and while on the move, giving peace of mind to caregivers and families.
  • Geriatric Health Care Providers: Meets the specific needs of older adults with prompt emergency response features and enhanced care quality.
  • Assisted Living Facilities, Skilled Nursing Facilities (SNFs), etc.: Provides critical safety measures and 24/7 emergency monitoring within residential settings.
  • Senior Living Communities: Enhances resident safety with reliable emergency response and monitoring, improving overall care and peace of mind for both residents and staff.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Home health

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, McKesson, Point Click Care

Hardware Compatibility:

Mobile / Tablet (native app), Mobile / Tablet (web optimized), Desktop

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Not applicable

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

While EHRs are excellent at recording clinical encounters, Locus extends their reach by acting as a high-performance "middleware plus" layer with a stable of connected devices for pediatrics and adult populations. Locus also offers shipping and support to all its devices.

Workflow Optimization: Instead of manual entry, Locus delivers discrete biometric data directly into EHR flowsheets, reducing clinician charting burden.

Strategic Integration: We leverage your existing EHR investment to drive outcomes for high-risk populations, such as oncology and NICU, where standard EHR tools may lack specialized monitoring depth.

Actionable Data: Locus synthesizes real-time data into configurable dashboards and alerts, allowing teams to "manage by exception" rather than sift through raw records.

Differentiators vs Competitors:

Locus stands apart from other RPM vendors through its clinical heritage and full-service logistics.

Clinical Roots: Developed by pediatric nurses and neonatologists, our platform is designed for the reality of complex care, not just simple chronic disease management.

Device Agnostic "Middleware": We provide a single-platform approach that allows health systems to choose their preferred devices—from cellular hubs to Apple HealthKit—and seamlessly integrate them into one view.

Full-Service Logistics and Help Desk: Locus manages the "heavy lifting" by shipping, retrieving, and sanitizing equipment direct-to-patient, allowing clinical teams to focus solely on care. Allowing clinical teams to solely focus on care. Locus offers 24/7/365 support helping eligible patients get enrolled and stay engaged.  

Financial Sustainability: We transform RPM into a profit center by maximizing reimbursement through automated tracking of billable time and device data under CMS rules.

Locus supports over 70 pediatric and adult populations, offering specialized pathways that generic competitors cannot match.

Differentiators vs EHR Functionality:
  • Integration Capability: Medical Guardian’s backend system integrates seamlessly with various care platforms across customer segments, offering flexibility and adaptability.
  • Custom Integrations: Our engineering team is dedicated to developing custom integrations as needed, ensuring tailored solutions for unique organizational requirements.
Differentiators vs Competitors:

1. Comprehensive Integration with Remote Monitoring:

Medical Guardian: Seamlessly integrates with remote patient monitoring systems, providing a holistic approach to proactive care.

Competitors: Often offer standalone emergency response systems without integrated monitoring capabilities.

 

2. Advanced Care Calls Feature:

Medical Guardian: Includes Care Calls, which allow organizations to perform regular check-ins, schedule appointments, and customize communication based on specific needs.

Competitors: Typically lack this versatile communication feature, limiting their ability to provide proactive and personalized patient engagement.

3. User-Friendly Design Across All Devices:

 

Medical Guardian: Offers a range of user-friendly devices, including the intuitive Base Station Hub and portable SOLO and MICRO units, designed for ease of use in various settings.

Competitors: May provide less intuitive or more complex devices that can be challenging for some users.

4. Nationwide 4G LTE Coverage:

 

Medical Guardian: Ensures robust connectivity and reliable service across the country with nationwide 4G LTE coverage.

Competitors: Coverage may be limited or dependent on regional networks, potentially affecting service reliability.

5. Optional Automatic Fall Detection:

Medical Guardian: Provides optional automatic fall detection, which promptly alerts caregivers to falls, improving response times.

Competitors: Fall detection may not be standard or may require separate devices or services.

6. UL-Certified 24/7 Emergency Monitoring:

Medical Guardian: Guarantees continuous, reliable protection with UL-certified monitoring services.

Competitors: Monitoring services may not have the same level of certification or reliability.

7. Customizable Solutions:

Medical Guardian: Provides tailored solutions based on organizational needs, including the integration of Care Calls and flexible service options.

Competitors: Solutions may be less adaptable or require additional customization at extra costs.

Medical Guardian's PERS systems offer a combination of advanced features, seamless integration, and comprehensive support that set them apart from competitors, delivering enhanced safety and care for diverse patient populations.

Health Equity

Keywords

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Transforming Pediatric Care with Telehealth Technology

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Company Details

Founded in 2009

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