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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Social
Social

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Categories

Solutions

Description

Product Description:

Get more from your social strategy with Reputation. What happens when you combine social publishing with social responding and social listening? You get a comprehensive solution that redefines what a “social suite” can do and helps you deliver the ultimate patient experience.

Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience. 

Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins, .Reputation turns consumer feedback into fuel to grow businesses around the world. Visit Reputation.com to learn more.

About Reputation:

Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience. 

Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins. Reputation turns consumer feedback into fuel to grow businesses around the world. Visit Reputation.com to learn more.

Product Description:
Psychographically segmented, multi-channel (email, text, automated calls, in-app/portal messaging, print) campaigns with multiple waves and embedded patient response actions (click-throughs) for any service line. Acquire new patients/members or reactivate dormant relationships. Includes robust campaign reporting and analytics.
About PatientBond, Inc.:

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Listen: Discover what’s being said about your brand, your competitors and your industry in real time.

Publish: Create engaging social posts & leverage listening insights to develop social media content that resonates.

Respond: Connect with your patients by responding directly to their comments and feedback.

Pediatric use cases:

None provided

Users:

UHS, Spartanburg Regional, Dental Group, Kindred, Kootenai

Description:

Patient acquisition

Patient loyalty

Service line marketing

Patient reactivation marketing

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, NextGen, athena, Athenahealth, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Reputation is the only platform that manages patient feedback from acquisition to loyalty. We offer a complete platform to help you transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage.

Differentiators vs EHR Functionality:

Only PatientBond personalizes patient engagement with insights from a proprietary and proven psychographic segmentation model. Healthcare consumers' attitudes, values, personalities, priorities and motivations are harnessed to produce digital content that is significantly more effective than "one size fits all" approaches. PatientBond can be used as a standalone system or an enhancement to most EHR, CRM and practice management systems.

Differentiators vs Competitors:

Only PatientBond personalizes patient engagement with insights from a proprietary and proven psychographic segmentation model. Healthcare consumers' attitudes, values, personalities, priorities and motivations are harnessed to produce digital content that is significantly more effective than "one size fits all" approaches. PatientBond can be used as a standalone system or an enhancement to most EHR, CRM and practice management systems.

Keywords

Images

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Videos

1 of 2

Reputation Social Listening

No videos provided

Downloads

media thumbnail
2023 Reputation Healthcare Report.pdf
PatientBond for Healthcare Marketing | Improve Patient Satisfaction

Alternatives

Company Details

Founded in 2006

Founded in 2011

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