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Piwik PRO Analytics Suite

Piwik PRO Analytics Suite

Piwik PRO Analytics Suite

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Overview


Piwik PRO Analytics Suite Feature Highlights

Analytics & tag management

Real-time data, custom dashboards and reports, patient journey analysis, conversion funnel tracking


Data activation & personalization

Audience segmentation, data enrichment, integrations with CRM, email, marketing tools & ad platforms


HIPAA compliance & patient data privacy

Customizable BAAs, safe hosting, backup storage & encryption, consent management, data anonymization

Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

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Piwik PRO Analytics Suite is a solution provided by Piwik PRO. It belongs to multiple categories of digital health solutions including Governance, Risk Management & Compliance, Ratings & Reviews Transparency, Digital Front Door (DFD), and Consumer Insights.
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It has 5 verified clients.
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Piwik PRO Analytics Suite integrates with major EMRs such as Not applicable.
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Some other resource(s) that may be helpful in learning about Piwik PRO Analytics Suite include: Digital front door: The key to staying ahead in healthcare and Digital transformation essentials — Consumer insights
DESCRIPTION

Piwik PRO Analytics Suite is a comprehensive, HIPAA-compliant analytics and data activation platform. It enables hospitals and health systems to securely collect, analyze, and activate patient data while maintaining 100% regulatory compliance and building patient trust.

The platform consists of four modules in one interface:

  • Analytics: Access to complete, real-time patient journeys and behavioral insights
  • Tag management: Secure tag deployment and marketing tool configuration
  • Consent management: User consent & privacy banner management and cookie detection
  • Data activation & personalization: Unified patient profiles, advanced segmentation and turning insights into action

Other capabilities of the platform include:

  • Data protection and compliance features to ensure compliance with HIPAA and other healthcare regulations (e.g., the ability to sign a customizable business associate agreement (BAA))
  • Enhanced security measures inside audit-ready infrastructure 
  • Server-side tracking & tagging for increased control over data collection 
  • Integrations with marketing tools and healthcare systems & customization options
  • Dedicated support, including onboarding & implementation

Piwik PRO Analytics Suite lets marketing and analytics teams capture nearly all their traffic while complying with strict privacy regulations. The platform’s powerful functionalities allow healthcare organizations to make confident marketing decisions without compromising patient trust. This allows them to better understand patient journeys, optimize campaigns, and increase engagement while ensuring health data remains secure.

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EHR integration

Not applicable
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Use cases and differentiators

  • Patient journey optimization: Track patient interactions from initial website visit through treatment completion. Identify bottlenecks in appointment scheduling and registration processes, then optimize patient education content based on engagement analytics.
  • Operational efficiency enhancement: Monitor telehealth platform usage and patient portal engagement to optimize resource allocation. Analyze feature utilization patterns to inform strategic decision-making about digital health investments.
  • Marketing campaign performance: Measure the ROI of health awareness campaigns and patient education programs. Segment audiences for targeted health information delivery and track conversion from educational content to appointment bookings.
  • Patient experience personalization: Create personalized patient experiences using customer data platform capabilities. Deliver targeted email campaigns and implement on-site personalization based on patient preferences and behavior patterns.
  • SEO improvement: Boost website visibility by identifying trending health topics and high-traffic keywords. Optimize content to improve search rankings and meet patient expectations while driving more qualified traffic.
  • Digital touchpoint analysis: Gain a comprehensive view of patient interactions across all digital channels. Analyze user flow and funnel data to understand traffic sources and optimize the patient acquisition process.
  • Conversion rate optimization: Streamline patient journeys from initial contact to service delivery. Use conversion data to refine targeting strategies and improve campaign performance across marketing channels.
  • Marketing teams & professionals
  • Digital analytics teams & professionals
  • Product teams & professionals 

Piwik PRO works alongside EHR systems by providing:

  • Website and digital marketing analytics for healthcare organizations
  • Patient acquisition and engagement tracking
  • HIPAA-compliant analysis of digital touchpoints outside of clinical records

While not directly integrating with EHR systems, Piwik PRO can:

  • Integrate with CRMs and other healthcare marketing tools
  • Export data for analysis in other healthcare data systems
  • Work within healthcare organizations' broader data ecosystem
  • Piwik PRO offers an all-in-one analytics and data activation platform with the option to sign a business associate agreement (BAA) that can be customized to each healthcare organization’s needs. 
  • You can use Piwik PRO safely and effectively without needing to de-identify PHI and ePHI. This lets you base your marketing decisions on real patient data rather than anonymous statistics, enabling a more personalized approach to users’ needs.
  • The platform adopts privacy by design and boasts HIPAA certification achieved through a comprehensive assessment as part of its SOC-2 Type II audit, fully supporting health companies’ security. Piwik PRO doesn’t share or reuse your data for other purposes. 
  • Piwik PRO provides a cost-effective solution with a low entry level that doesn’t require significant technical resources to start and maintain it. With a low learning curve and dedicated onboarding and implementation, even less technical teams can quickly get familiar with the platform and begin getting value from it. 

Company information

Media


Images

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Example of a marketing dashboard
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Example of a user flow custom report
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Sample data activation: Add user to a Mailchimp list
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Examples of audience segmentations
Videos

HIPAA compliance with Piwik PRO
HIPAA-compliant analytics and data activation with Piwik PRO
Downloads

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The comparison of 9 HIPAA-compliant analytics platforms

Reviews


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Overall Score
5.0

2 reviews


0.0

Features

0.0

Ease of use

0.0

Customer Support

0.0

EHR Integrations

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

June 17, 2025

verified
new review

June 17, 2025

Increased patient referrals by 40%

As part of our marketing objectives to drive patient referrals, we partnered with Piwik PRO to gain valuable insights into the user experience on our referral web pages and the referral process. After enhancing our on-page content, we saw a remarkable 215% increase in page views and a 79% drop in bounce rates, resulting in a 40% rise in online referrals. We have created more engaging content that is easier to navigate, making our website a better patient-centered referral experience.

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Kelsey Harris

Web Strategist, End user working with Piwik PRO Analytics Suite at Shepherd Center
Helpful(0)

June 17, 2025

verified
new review

June 17, 2025

Captures all the data we wanted and ensures its HIPAA-compliant

Piwik PRO felt familiar with both the UI and metrics. It has a low learning curve due to its similarity to Google Analytics, and we wanted to continue tracking all of the information we historically wished to capture in a HIPAA-compliant and easy way. We considered the price point, familiarity, capabilities, and functionality. The combination of all these factors led us to choose Piwik PRO. There wasn’t any other option on the market that allowed us to capture all the data we wanted and ensure it was HIPAA-compliant.

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Tyler Pierce

Manager, Project manager working with Piwik PRO Analytics Suite at Rochester Regional Health
Helpful(0)

Clients


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  • Partner

  • Vendor

  • Health System

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