Provider to Provider referrals for employed and affiliated providers.

MD Insider is a healthcare solution partner that is redefining the way consumers search for care by democratizing clinical insights through data and technology. Our sophisticated Machine Learning (ML) platform is a first-of-its-kind, fully integrated triage engine that better matches patients with the right providers by incorporating a claims-driven methodology. MDI offers a variety of configurable digital applications that enable a seamless consumer experience across patient access channels, in addition to an industry-leading claims library, and API services. For more information please visit: www.mdinsider.com

Hand-off Referrals to Artera

Artera Referrals creates automated, omnichannel referral outreach to modernize the care experience and eliminate manual referral management.

Drive Results with Referral Templates

Rapidly deploy personalized referral outreach by using turn-key, leading practice conversation templates.

• Automatically receive referrals from the EHR to trigger referral outreach from a known number on the patient’s preferred communication channel
• Customize outreach and manage message fatigue with messaging rules that abide by TCPA hours
• Reduce call center overload and increase referral conversions with throttling to improve referral conversion

Uncover Insights & Improve Efficiency

Less than half of providers have data needed to understand their own referrals.

• Access comprehensive reports on referral management and conversions
• Track analytics to understand workflow performance, engagement, and revenue outcomes
• Monitor outreach performance and uncover opportunities for higher conversions

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

A consumer-centric/robust clinical search engine that sits on top of a12B+ claim library representing medical claims across major carriers (commercial & CMS). Claims are used to inform provider clinical experience/expertise for employed and affiliated providers across a health systems network.

Access to claims data for 95% of physicians nationwide (~1.1M physicians), proprietary quality outcome & experience metrics (optional), configurable search taxonomy.