HealthWare Systems' innovative digital order management solutions give you the control to manage orders from physicians (both employed and non-employed physicians), surgery centers, and others. The system features automatic security measures to ensure the integrity of all patient data, and it facilitates easy auditing and HIPAA compliance. ✓ Seamless integration with existing systems (Epic, Cerner, Meditech) ✓ HIPAA Compliance ✓ Alerts/notifications and reminders via smartphones and pagers ✓ Manage reminders, requests, and post-acute care follow-up ✓ Transform and standardize disparate information from any source ✓ Workflow enable the receipt and transmission of any information object ✓ Automate requests for information ✓ Call back reminders to more effectively manage patient communications

HealthWare Systems is a leading provider of fully integrated, customizable workflow solutions and Revenue Cycle Management software. Our suite of products, called ActiveWARE, manages all aspects of the revenue cycle including pre-arrival, financial assistance, early out, denial management, claims follow-up, and more.

Hand-off Referrals to Artera

Artera Referrals creates automated, omnichannel referral outreach to modernize the care experience and eliminate manual referral management.

Drive Results with Referral Templates

Rapidly deploy personalized referral outreach by using turn-key, leading practice conversation templates.

• Automatically receive referrals from the EHR to trigger referral outreach from a known number on the patient’s preferred communication channel
• Customize outreach and manage message fatigue with messaging rules that abide by TCPA hours
• Reduce call center overload and increase referral conversions with throttling to improve referral conversion

Uncover Insights & Improve Efficiency

Less than half of providers have data needed to understand their own referrals.

• Access comprehensive reports on referral management and conversions
• Track analytics to understand workflow performance, engagement, and revenue outcomes
• Monitor outreach performance and uncover opportunities for higher conversions

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annually, reaching 100+ million patients.

The Artera platform integrates across a healthcare organization’s tech stack, EHRs and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, IVR, and webchat), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. 

✓ Eliminate lost orders ✓ Improve physician satisfaction without changing their behavior ✓ Identify referral patterns to assist your physician liaison team in proactively managing ALL physician relationships ✓ Workflow enable the receipt and transmission of any information object ✓ Bi-directional messaging for patients and physicians ✓ Helps manage reminders, requests, and post-acute care follow-up ✓ Configurable workflows to meet the needs of any department ✓ Point-and-click to return incomplete items to originator

1. Does not require physician to change behavior, or add software 2. System agnostic integration