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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Imagine the impact if you had the time to call every patient every day to let them know what to expect, know and do. Care teams would have real-time visibility into risk status and patients would have a superior outcome and experience. 


With Get Well's award-winning Transitions of Care programs, care teams can engage all patients across their care journey through automated virtual check-ins. By sending the right information at the right time, our digital care management program identifies patients in real time who need help. Care teams are able to reach more patients and proactively intervene before costs and complications escalate, and patients feel like their care team is with them every step of the way, including points of discharge as well as in preparation for surgeries or procedures.

  • Focus care teams on the right patient at the right time from point of diagnosis to point of discharge.
  • Automatically deliver precision nudges for each patient, including personalized care plans.
  • Remotely monitor patients without the use of devices and receive actionable data that provides a real-time window into the patient and their risk of readmission.
  • Reach more patients without adding staff and allow teams to manage by exception 
  • Increase revenue and reimbursement payments 
  • Drive positive patient satisfaction reviews and ratings 
  • Grow patient panels and prevent leakage by navigating patients to appropriate follow-up care following ED or Inpatient discharge.

Learn how Lifebridge Health achieved 43% reduction in Orthopedic readmissions and 169% boost in Google Star Ratings with Get Well Guided Care: https://www.getwellnetwork.com/resource/lifebridge-health-guided-care/

About Get Well:

Get Well delivers high-touch and high-tech consumer-centered experiences that build lifelong loyalty while increasing patient engagement, improving outcomes, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform is the consumer digital platform for a new era and includes programs aimed at solving the most pressing issues facing healthcare systems:

  1. Patient Reactivation and Care Gap Closure: Targeted outreach aimed at (re)activation of dormant patients, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
  2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources. Get Well also offers Maternal Health Equity and Youth Mental Health solutions for ACOs, payers, and IDNs.
  3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
  4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
  5. Guided Care: 300+ digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, automated clinical workflows, symptom surveys and patient check-ins. Our discharge and procedural programs also offer augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

Learn how Adventist Health realizes $120M in patient revenue with Get Well: https://www.getwellnetwork.com/resource/adventist-health-case-study/

Product Description:

Babyscripts myJourney is a clinically-validated, obstetrics-specific solution that allows OB/GYNs and other maternal health care providers to deliver a new model of prenatal and postpartum care via a mobile app-based platform and remote patient monitoring experiences. It exists to solve the problems generated from the critical shortage of obstetrical providers in the U.S. and to transform the delivery of pregnancy care through the power of technology and remote patient monitoring.

  1. Patient users download the Babyscripts myJourney digital companion app onto their smartphone, enabling 24/7 access to personalized educational content tailored to each stage of pregnancy up through one year postpartum.Through myJourney’s assessment and survey functionality, users self-report health history, mental risk, and social determinants of health data. All data is communicated back to the healthcare team through a provider-facing dashboard, enabling the appropriate intervention and facilitating better clinical decision-making. 
  2. All users also have access to manual blood pressure tracking in the app, even those who are normotensive or considered low-risk, to support the integration of self monitored blood pressure monitoring into routine prenatal and postpartum care. Patients can input BP data manually or automatically into the myJourney app via a manual or internet-connected cuff. Data is available to the healthcare team through a provider-facing dashboard, and high risk situations are actively communicated to the patient’s healthcare team, enabling recognition of hypertension risk when it occurs and informing any necessary changes to the care plan, including the option to enroll patients onto Babyscripts myJourney Blood Pressure RPM. 

Babyscripts myJourney Blood Pressure RPM is specifically designed for high-risk patients and is supported by a care management layer. Patients track their blood pressure readings at home with the support of a dedicated care manager. Readings are recorded via the myJourney app and an internet or cellular-enabled blood pressure cuff, synced with their healthcare provider's system. This integration allows for continuous monitoring and immediate feedback. If a patient's blood pressure reading is outside of the parameters set by their healthcare team, the app alerts the patient, care manager, and the healthcare team, facilitating timely medical intervention. 

  1. Key Components: Babyscripts myJourney Blood Pressure RPM incorporates several key components designed to enhance maternal health outcomes through remote monitoring and patient engagement, including the following: 
  • Connected blood pressure cuff: The program provides patients with a digital blood pressure monitor that is internet or cellular-enabled, allowing patients to measure their blood pressure at home and automatically transmit the readings to their healthcare providers in real-time. 
  • Mobile app integration: The Babyscripts myJourney app integrates seamlessly with the blood pressure cuff, allowing users to easily log and track their readings. The app is accessible on both smartphones and tablets. 
  • Real-time alerts and feedback: The app is programmed to send immediate alerts to patients, care manager, and healthcare providers if any readings fall outside of the parameters set by the healthcare team. By means of a sophisticated exception reporting workflow and the addition of care management support, Babyscripts reduces trigger fatigue, surfacing only actionable data.
  • Care management: Patients enrolled onto Babyscripts BP RPM are matched with a care manager, who operates incident to and under the supervision of the healthcare provider to provide education, motivation, and remove any barriers to compliance with daily blood pressure capture.
  • Tailored educational content: In addition to general pregnancy and postpartum content, patients enrolled in Babyscripts Blood Pressure RPM receive resources specific to their risk profile. 
  • Provider dashboard: Healthcare providers have access to a dedicated dashboard where they can monitor their patients' blood pressure readings, track trends over time, and adjust care plans accordingly. This centralized data collection facilitates better patient management and follow-up care. 
  • Patient engagement and compliance tools: The app includes tools to help patients stay engaged and compliant with their monitoring routines. This includes reminders for taking blood pressure readings, educational materials, and motivational content to encourage adherence. The patient’s care manager communicates regularly to ensure compliance. 
  • Data security and privacy: The platform complies with all relevant healthcare regulations and standards, including HIPAA, to protect patient information.
  • EMR integration: Babyscripts BP RPM integrates into the medical record through several methods, enabling patient onboarding directly in the EMR and automatically filling blood pressure readings into the patient's chart.

Together these components provide a comprehensive solution for managing hypertension in pregnant and postpartum women, significantly improving maternal health outcomes by enabling continuous monitoring and timely medical interventions. The Babyscripts blood pressure RPM model is reimbursable, offering a sustainable service for providers to improve the patient experience and outcomes related to hypertension during pregnancy.

  1. Babyscripts partnered with GW-MFA and others in a number of research projects, with results published in ACOG’s Green Journal and JMIR, validating the effectiveness of reduced in-person visits for prenatal care, better management of weight and blood pressure complications, improving compliance and adherence to HEDIS measures, and reducing rates of readmission in the postpartum period through remote monitoring. 
  2. Babyscripts' patient-centric solution extends care outside the four walls of the office, making personalized healthcare education, risk-stratified remote monitoring, and real-time virtual triage as readily accessible as the smartphone, responding to mothers’ needs for accessibility and convenience. Babyscripts has deeply engaged this patient population, with 92% of users saying that they would recommend the solution to their friends.
  3. Babyscripts' vision for improving care has always been driven and amplified by clinicians: strategic partners like George Washington Medical Faculty Associates, Cone Health System, and Advocate Aurora Healthcare, among others. These partnerships are essential to Babyscripts' project of creating solutions for patients with and for clinicians.
  4. Babyscripts gives the healthcare team and payer the ability to monitor both behavioral compliance and physical vital signs between visits, to identify adverse trends in real-time and lower the cost of care. The ability to integrate Babyscripts into the EMR and clinical workflow is one of its most important value-adds, allowing providers to offer comprehensive virtual care and payers and deliver “next generation” care coordination.
About Babyscripts:

Babyscripts is delivering a new model for prenatal and postpartum care that is transforming the way expectant mothers use technology to work with their healthcare providers. Since 2014, Babyscripts has offered the most-implemented mobile clinical solution for remote monitoring in pregnancy, with the mission to eliminate maternal mortality and improve access to care for all mothers. For more information on our virtual care solution and to request a demo, visit babyscripts.com.

Compatibility level

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Clients

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Product Capabilities

GetWell Loop utilizes Patient Reported Outcomes & Measures (PROMs) to inform the care teams of worsening or escalating issues that require clinical outreach/guidance and provide a secure messaging platform to communicate with patients.

Through the use of check-ins, surveys and PROMs, GetWell Loop helps care teams outreach and triage patients to the right level of care based on their responses.

Yes

We have a library of over 300 Care Plans

Yes

Yes, through a detailed implementation, training and onboarding process, Get Well ensures care teams are well versed with the technology platform prior to launch.

Loop providers patient education in consumable amounts to ensure patients understand the teaching and have a platform for follow-up questions if needed.

Yes.

Yes and can integrate back to the EHR.

Yes

Babyscripts RPM program is programmed to send immediate alerts to patients, care manager, and healthcare providers if any data readings fall outside of the parameters set by the healthcare team. By means of a sophisticated exception reporting workflow and the addition of care management support, Babyscripts reduces trigger fatigue, surfacing only actionable data.

Babyscripts myJourney RPM enables users to measure and record biometric, social, and mental health data in real time using remote tools, and data is communicated back to the care team in real-time. High risk users are supported by a care manager.

Babyscripts myJourney offers digital education developed to highly engage patient users with gestational age specific content.

Use Cases

Description:

GetWell Loop has a library of 300+ clinically-validated digital care plans covering both procedural episodes and chronic conditions.


Content by Service Line

 

  • Post-Discharge (General and ED)
  • Orthopedic Surgery
  • Orthopedic Non-surgical
  • Women’s Services and Obstetrics
  • Care Management / Pop Health
  • Spine
  • Cardiology
  • Bariatrics
  • Pediatrics
  • Behavioral Health
  • General Surgery
  • Colorectal Surgery
  • Urology
  • ENT
  • Interventional Radiology
  • Ophthalmology
  • Plastics
  • Neurosurgery
  • COVID-19
  • Oncology 
Pediatric use cases:

We have the following pediatric-specific care plans available:

  • Pediatric/Parent perioperative
  • Tonsillectomy with or without adenoidectomy
  • Bilateral myringotomy with tube placement 
  • Pediatric colonoscopy
  • Pediatric upper endoscopy (EGD)
  • Pediatric gastrostomy (G-tube)
  • Pediatric emergency department discharge
  • Pediatric general discharge
  • Pediatric asthma management
  • Pediatric Type 1 Diabetes
  • Pediatric coronavirus (COVID-19)
  • Pediatric post-op appendectomy
  • Pediatric RSV
  • Pediatric bronchiolitis
  • Comirnaty (Pfizer) Initial Dose - Pediatric Vaccine  
  • Comirnaty (Pfizer) Second Dose - Pediatric Vaccine  
Users:

Get Well supports 7 of the top 10 pediatric hospitals

Description:

Babyscripts is appropriate for pregnant and postpartum mothers of any risk category. Through a digital education layer delivered via a mobile app and connected devices that communicate biometric, mental health, and sociological data back to the provider, Babyscripts targets issues such as preeclampsia, weight gain, hypertension, mental health, and social barriers such as access to care.

Babyscripts myJourney blood pressure RPM is specifically designed for patients at high risk of hypertensive disorders of pregnancy (HDP) and is supported by a care management layer.

Pediatric use cases:

Babyscripts offers postpartum support up through one year post-childbirth. 

Users:

OBGYNS, midwives, RNs, payers, social workers, care managers, case managers, primary care providers deliver our solution to pregnant and postpartum patients/members. 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, athena, Meditech, Allscripts, NextGen, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Ambulatory EMR, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, athena, Cerner, Allscripts, eClinicalWorks

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Get Well Loop has close to 15 years of experience in this space with dozens of published case studies and peer reviewed studies documenting our partners' success across patient satisfaction, outcomes improvement, lower total cost of care, and increased staff efficiency. Below are some representative examples:

  • Increase Patient Loyalty & Market Share - 93% of GetWell Loop patients are extremely likely to recommend their physicians. 

  • Elevate Outcomes and Regulatory Compliance - GetWell Loop has been proven to reduce readmissions by 45%, complications by 54% as well as improve patient comprehension by 45%. GetWell Loop patients are also 15% more likely to be discharged to home. GetWell Loop also captures and reports Patient Reported Outcome Measures. PROMs collection rates for GetWell Loop clients are 76% with no additional work from the care teams.

  • Optimize Care Team Efficiency - By providing a real time look at patient recovery and risk, GetWell Loop helps care team members reach the right patients and the right time reducing call volume and unnecessary office visits and increasing the number of patients that the care team can reach without adding additional staff. 84% of GetWell Loop patients report that GetWell Loop helped them avoid unnecessary phone calls or office visits.

  • Extensive Content Library of 300+ clinically validated care plans - One of the greatest challenges in digital engagement is determining what information to send a patient, when to send it, and in what format it should be received to ensure comprehension and drive compliance. 


Compared to other solutions where clients have to build care plans or interactions from scratch, Get Well Loop provides an evidence-based library of 300+ highly personalized digital care plans that were designed to drive engagement and outcomes. A care plan consists of education, reminders, assessments, and tasks broken down into daily bite sized chunks and delivered to the patient automatically over a schedule of weeks or months. Our library includes episodic specific procedural and acute-on-chronic care plans as well as general discharge care plans. Each care plan is written in a highly empathetic way and serves as a continuous virtual presence with patients on their roads to recovery. GetWell Loop anticipates commonly asked questions and answers them through insightful instruction, reducing calls and frustrating hold times for patients.


Content Customization


GetWell Loop content can be adjusted to accommodate varying physician practice patterns or preferences. We work with organizations to determine appropriate levels of standardization and use episodic specific surveys to gather information from the physicians on their practice patterns. That data is then used in combination with current discharge instructions to identify variance and support you in making decisions on specific care plan customizations. At the enterprise level, our content/care pathways can be customized by facility, practice, care setting, and physician. The care plans are further customized automatically for each patient using patient’s medical history. GetWell Loop enables communication in a scalable and engaging way without compromising the voice of the provider.



Interoperability

Extensive integration experience

Get Well has years of experience integrating with all major HIT systems that reduces implementation time and burden for hospital IS departments. Our deep integration expertise ensures that our technology is fully embedded and communicating with your core health IT platforms to pull critical information, document information, and maintain current workflows.


IDeep integration with the EHR

GetWell Loop recognizes physicians and practice staff have large panels of patients to treat with limited time. Providing integration into a longitudinal patient record means clinical decisions and care plan adjustments can be made without having to manage several inboxes or dashboards. GetWell Loop has developed a clinician SMART app for Epic and Cerner which allows clinicians to access the Get Well Loop clinician dashboard and communication tools from directly within Epic or Cerner.


Additionally, GetWell Loop provides the option for portal integration allowing patients to access to Loop within EHR or custom patient portal, without need for additional login.


Configurability

It is important to meet organizations where they are with resources, previous technology investments, and workflow, so our team has built the tool in a way that allows for customization throughout. There are configurability options related to, integration, content, branding, triage methodology, bidirectional communication, alerting, and workflow. For each organization that we partner with, our goal is to understand your current resources and how we can best fit in. 

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
  1. Babyscripts has exclusively licensed best-in-class protocols that allow the company to make categorical claims in the market around efficacy and outcomes.
  2. The Babyscripts solution has been clinically-validated through peer reviewed research and case studies proving efficacy in schedule optimization, patient engagement, and other outcomes.
  3. Babyscripts has a wealth of its own IP in managing patients remotely (like maintaining compliance) and in detecting and triaging abnormal data points to reduce false positives and elevate real problems.
  4. While some health systems might invest in specific component parts of what Babyscripts typically offers (an app or integrating data points from IOT devices back to the record), the real challenge is in scaling programs and offering the right protocol at the point of care to generate ROI. Babyscripts is the expert in remote obstetrical care and since 2014 has accumulated a wealth of collateral, assets and best practices that enable these programs to scale.
  5. Babyscripts is a scaled program that is significantly less expensive to implement and use than a health system trying to build and maintain their own program. Babyscripts represents a lower cost for health systems to develop, deploy and maintain, with the added benefit of continuous technical and customer support managed by Babyscripts.
Differentiators vs Competitors:
  1. Babyscripts offers the only clinically-validated, obstetrics-specific mobile platform that delivers educational information that aligns with a provider's care plan. While other maternity programs deliver evidence-based content, only Babyscripts allows the provider to customize their content, delivering the exact information that they want the patient to see and eliminating confusion. 
  2. Babyscripts deploys internet-enabled medical devices that directly triage information like high blood pressure back to the physician automatically in their desired workflow, a solution that no consumer app provides. Because of the connection with the provider, Babyscripts detects abnormal trends and then triages those data points directly to the provider’s office. With Babyscripts’ risk-specific modules, a provider is able to deliver different clinical experiences to patients dependent on risk. Babyscripts provides the only clinically-validated solution to focus on obstetrics. 
  3. Babyscripts is the first obstetrics-specific digital solution to connect payers and providers, improving care coordination for maternal health populations, monitoring adherence to quality measures, and improving patient engagement and outcomes. This solution helps mothers overcome barriers to care by assessing for risk, providing mothers with direct access to resources directly correlated with their identified risks.


Health Equity

Keywords

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Company Details

Founded in 1999

Founded in 2014

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