Strategic planning, budgeting, performance management

The Penn Center for Community Health Workers is a national center of excellence for Community Health Worker (CHW) research, application and dissemination. We developed IMPaCT, a CHW model which hires people from within local communities to provide social support, advocacy and navigation to high-risk individuals. The program has served more than 6,000 people in Philadelphia and is scientifically proven to improve patients’ post-hospital primary care access, chronic disease control, and mental health while reducing hospital admissions by 30%. More than 1,000 organizations have accessed our CHW toolkit and we provide technical assistance to help organizations around the country create, launch and sustain effective CHW programs.

The CareLoop platform is a web and mobile application, compatible with both IOS and Android. CareLoop uses Amazon Web Services (AWS) where information is securely stored in a virtual private cloud. CareLoop uses only HIPAA compliant AWS services. CareLoop leverages modern interoperability standards including SMART on FHIR and webhooks to be able to query a LTC or health system’s EHR for clinical data, customized in alignment with the organization’s needs. Relevant data models include patient demographics, care-team, location/organization, laboratory data, problems, medications, care plan/goal, appointments, and scheduling. CareLoop is integrated into Redox, a healthcare data exchange service, used by 750+ health systems, and part of the HL7 FHIR Argonaut Project. The Redox network aggregates integrations for fast, secure and consistent connections between a variety of digital health solutions and health care providers. Redox leverages a standardized JSON & FHIR data models to read, write and query healthcare data with any partner, supporting bidirectional communication. Where FHIR resources may be limited, through Redox, CareLoop has access to a number of HL7 data models and web services.

CareLoop is dedicated to improving communication and care coordination across our fragmented health system. At CareLoop, we reinvent the patient experience by putting the patient and their family at the center of the conversation, connecting them with their care team and driving better outcomes. Our SaaS-based platform leverages SMART on FHIR and HL7 standards to integrate seamlessly into the electronic health record, the patient portal, or a health system’s existing application. CareLoop brings an elegant, easy to use, modern-day communication to the patient and provider, marking a new era in healthcare communication between provider and patient. To learn more about how we are transforming healthcare, visit http://www.careloop.co.