Synchronous Virtual Visit Tools
Preferred or First-Available Provider Scheduling Meet your patients’ expectations while balancing your operational needs and physician availability.
Ability to provide multilingual and omni-channel options. No app download or authentication required for patients/members. Navigation and scheduling through existing channels, with provider launch from the EHR. Allow for patient link distribution to family members. Proxy support is provided.
In as little as 90 seconds, patients can register and start seeking virtual care. Fully integrated with your preferred EHR, eVisit is designed to guide patients toward high quality care with just a few taps, enabling you to deliver consistently high patient satisfaction rates.
Ability to handle digital form upload & intake. Integrated symptom checking. Waiting room accessible to patients, providers, and staff. Patient/member queueing. Patient can share images or videos. Integration with connected devices for vitals collection. Patient/member contact/chatting. Content for patients to interact with in the waiting room. Notify patient when provider is ready to start visit. Tool for patient to test tech feasibility
Dependent Care With eVisit, your patients can easily add dependents and manage their care requests from one login, helping your patients access the highest quality of care for themselves and their loved ones.
Ability to provide high-resiliency, high-latency video with ability to toggle to phone/audio and support for multi-party video. Patient education that can be annotated. Enable a consumer to alternate between modalities (text/chat/in-app messaging/secure portal). Asynchronous interview (including integrated symptom checking/virtual triage). Ability to “step up” to video visit or in person care if needed. Integration with connected devices, support for file sharing, screen sharing, and group chat. Notification for patients when provider has responded and vice versa. Ability to obtain patient feedback post encounter
Eligibility and Billing Forget invoices, bounced checks, and collection calls. With just a few taps, patients can enter their insurance information and add their preferred method payment, making payment collection a breeze for your organization. Electronic Prescribing With 70,000+ pharmacies at your fingertips, your patients will love the convenience.
Ability to support eligibility, prescription, lab, order, and referral integration with core, host systems. Ability to provide access to real-time benefits and eligibility, show pricing options based on RTE or self-pay, and apply discounts or differential pricing. Ability to generate claims and collect patient payment. Ability to offer automated follow up & referrals on treatment, adherence, or re-engagement. Care handoffs for consumers hitting escalation or exit points (i.e, direct scheduling)
EMR Integration & Relevant Hardware:
Delivering great healthcare means meeting the patient where they are, whether online, at the doctor’s office, and at any step of the care process. We believe healthcare should be inclusive and ongoing, fueled by technology that effortlessly balances virtual and onsite care.
We built the eVisit platform so healthcare systems providers can deliver fantastic patient outcomes while realizing lasting ROI. Customers rely on us to offer a high-quality, integrated experience across any mode of communication or type of service—this is the future of healthcare, and we’re ready for it.