eFamilyCare's Care Advisors allow for consistent and dedicated support to the family caregiver. This support relates to mentation, mobility, medication and any other support that the family caregiver needs in caring for their aging loved one. The Care Advisor also can collaborate through our platform with members of our partner's clinical care team (care navigators, physicians, social workers, etc.).

eFamilyCare is a technology enabled services company that utilizes a HIPAA-compliant proprietary telehealth platform along with a dedicated Care Advisor (social workers/nurses with deep experience treating geriatric populations). Our aim is to build a personal, long-term relationship with the family caregiver and our team will respond quickly to any problems the family caregiver is having in caring for their aging loved one including: • Post-acute transition support • Medication reconciliation • Home safety • Coaching and education about the care plan, including end of life planning, recognition of cognitive changes, ADL's/IADL's, etc. Through our solution, we can address some of the major issues that continue to be issues within chronically ill populations, including: • Decreased hospitalizations, ER visits and nursing home placements • Increased collaboration between clinical care team and more timely referrals • Improved treatment/medication adherence • Closing gaps related to HEDIS Measures and improving patient satisfaction • Increased patient engagement and isolation mitigation • Availability of real-time information rather than reliance on claims data

VirtuALLY.io provides a full-service option for Virtual Sitting. From the time our partnership begins, we will work with your institution to build workflows to integrate into your team and provide seemless care and education for your stafff. From extensive GO LIVE planning, to the time we start are our services, and beyond- we are committed to starting a successful Virtual Sitting service at your institution. 

The 24/7 centralized team of highly trained observation technicians prioritizes a level of care that leads to improving patient outcomes and reducing hospital staffing costs through the use of preferred technology. The observation team facilitates constant communication to alert on-site staff about patient behaviors that may lead to falls, self-harm or other dangers.

We can use the technology already in place at the health system, or bring the tecnology through our partnerships with world-class technology providers.

From the very start, VirtuAlly was crafted by some of the sharpest minds in the virtual care space. Born out of a leading Academic Medical Center, this was a shared effort in collaboration with one of the only three Telehealth Centers of Excellence.

As the healthcare industry continues to navigate through exceptional challenges and never-before-seen pressures, we’re grateful for the opportunity to influence positive change. With a focus on providing top-quality Virtual Sitting and Virtual Nursing services to patients, caregivers and staff members we are the ALLY for those who need it most. For patients, we provide a layer of safety by reducing incedences of falls, prevent self-harm and suicide attempts within variety of institutions across the country. For caregivers, we’re providing the peace of mind and a second set of eyes is looking after your loved one. And for bedside care staff, we are partnering to optimize a culture of safety at your institution. 

As a technology agnostic company, we partner wtih reliable technology companies to provide our services. Our Virtual Sitters are housed in a well oiled Command Center that is dedicated to ensuring the safetest care is being delivered to our patients. The Virtual Nursing staff works from remote environments and heavily vetted to augment our top notch care model.  

Our solutions are built on a collaborative partnership between the bedside clinical team and the VirtuALLY.io staff. We partner with organizations to allign quality improvement efforts and focus on showing our impact on patient related outcomes and workforce benefits. 

Being a technology agnostic service provider, we partner with technology providers to fulfill the clients documentation requirements. Often this is directly into the EHR of the system, other times in the platform the client chooses for Virtual Sitting, or option for a home grown option that can be shared with the client.

• Longest standing service provider in the market
• Ability to leverage industry leading technologies
• Flexible, customizable solutions and service plans with in-depth documentation and reporting capabilities
• Evidence-based at our core with solutions designed alongside frontline care teams
• Primary virtual care services include Telesitting, Virtual Nursing, and consultative services
• Drastic improvements in annual savings per unit, patient fall reduction, employee retention and length of stay & admissions where deployed