• Analyzing the Incoming Referrals: Steer is equipped with the ability to intercept your digital fax messages to read information about an incoming referral. You can view all your referrals on the platform in an organized format – no extra steps are needed!
• Contacting Patients For You: More often than not, patients don’t receive callbacks after they’ve been referred for a specialist consultation. Steer can automatically pull in the patient’s phone number and other contact details from the fax received and reach out to them via 2-way SMS, email, or even voice.
• Handling Referral Leakage: It has been estimated that the average hospital loses 10-30 percent of its revenue to patient referral leakage. By automating the process, you can save time and maintain profitability without the worry of getting things done.
• Optimizing Patient Intake: Once an appointment is booked, patients are prompted to fill out the intake form, update their insurance information, and make online payments when needed as part of the onboarding process.
• Eliminating Staff Interference: Your staff doesn't have to go through the trouble of cross-referencing free appointment slots. Moreover, the patient can firm their appointment automatically via 2-way SMS.
• Intercepting Faxes: Eliminate the need to read through referral faxes and manually enter information into your system. Steer automatically ports the patient contact information and prompts patients to schedule and confirm appointments.

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Cerner's MPages Reach solution offers "read-only" access to a patient's record while Chart Access offers both "read-only" along with the ability to message back into the EHR system's native messaging platform. Additionally, Chart Access allows for clinical documentation to flow back into the EHR patient record.

We're not aware of any current external competitors who offer a secure provider portal for post-acute care that integrates back into Cerner Millennium outside of Cerner's MPages Reach product.

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