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eHealthAnalytics leverages the synergies provided world-class specialists in the Information Technology, Healthcare, and Pharmaceutical arenas, combining innovative, forward thinkers and pioneers in their respective fields, with sound management and product development experience. Members of our team have spent many years working together building complex enterprise systems for large corporations and as entrepreneurs, building and ultimately selling start-ups, working with venture capitalists such as Kleiner-Perkins and VenRock. Gail Port, one of our co-founders, has held senior executive positions in software development for major global organizations, implementing pioneering technology solutions, and working with industry leaders and icons in the field of relational database technology and data warehousing. As an entrepreneur, she was a co-founder and the chief executive of both Context, Inc., the developer of an innovative ‘data warehouse in a box’ for risk management, and of P & L Partners. Jacqueline Laver, our other co-founder, is a world-class data architect, and has been mentored by and worked alongside tech industry giants and pioneers in the data design and modeling world, including Charlie Bachman, a Turing Award winner. She was co-founder of Context, Inc. and P & L Partners, both specializing in risk management solutions for financial services and healthcare. Dr. Lorien Pratt, our Chief Data Scientist, is a Machine Learning pioneer and inventor of the fields of Machine Learning Inductive Transfer and Decision Intelligence, providing solutions to her clients for over 30 years. A former college professor, she is the winner of numerous awards, authored dozens of academic papers, given multiple TEDX talks, and is the technology head of the Silicon Valley SimCenter. Ronald Adelman, M.D., our Chief Medical Officer, is the Emily Roy Corey Professor of Geriatrics and Gerontology and Co-Chief of the Division of Geriatrics and Palliative Medicine at Weill Cornell College in New York City. He is also the Co-Director of Cornell’s Center for Aging Research and Clinical Care and the Director of the Irving Sherwood Wright Center on Aging and directs palliative medicine for adults of all ages at New York Presbyterian Weill Cornell Medical Center. The recipient of numerous honors and awards, he is an acknowledged expert and leader in the treatment of older adults. eHealthAnalytics Comprehensive Senior Advisor™ helps solve one of the great challenges facing the senior population – how to provide an accurate, integrated, dynamic, easy-to-use environment that fosters collaboration and will provide an interdisciplinary, holistic approach to the management of the wellbeing of the vulnerable senior population by both geriatricians and primary care physicians. the Comprehensive Senior Advisor™ will help revolutionize the care and treatment of this growing senior population. Receiving voice-based and electronic inputs from a Care Team consisting of not only multiple doctors and specialists, but also nurses and allied health professionals, taking account not just of medical diagnoses but also functional impairments and the environmental and social issues which affect patient wellbeing, a comprehensive assessment involves looking at a range of domains such as: comorbidities, nutrition, medications, medical devices, cognition, anxiety, mobility, balance, housing, social networks, and poverty. Ultimately, it provides and coordinates an integrated Care Plan for treatment, rehabilitation, support, and long-term care. Used in conjunction with telehealth, remote patient monitoring, and a robust set of advanced data analytics, our integrated Comprehensive Senior Advisor™ can identify early intervention points for existing as well as potential problems, and suggest ways to maximize quality of life years, helping patients regain lost function and maintain as much independence as possible.

Guideway Care provides Care Guidance—care coordination services that fill in the gaps between healthcare visits—using tech-enabled, non-clinical staff, with a proprietary platform that extends nurse capacity.

Care Guidance solves issues for patients, increases adherence to instructions, increases satisfaction and improves outcomes.

Care Guidance identifies and resolves the personal issues hidden within social determinants of health that influence behavior. The ability of Care Guidance to address these non-clinical issues makes it a versatile tool for addressing two key types of patients—profitable patients with whom hospitals must build loyalty and adhesiveness, and negative margin patients with whom they must control costs by changing behavior. Guideway Care offers an effective, scalable solution that can help hospitals effectively engage these patients in order to increase patient loyalty and reduce costs.

Care Guidance services are designed to ensure that issues are proactively identified and each interaction moves a patient towards positive action. Care Guidance accomplishes this through:

1. Trained Care Guides – non-clinical persons hired, trained and managed by Guideway Care to provide effective, efficient peer-to-patient outreach.

2. Disease-Specific Protocols – a library of evidence-based protocols and structured workflows targeted to each condition to ensure that the factors influencing individual patient health and well-being are addressed and no one falls through the cracks.

3. Comprehensive Care Guidance Technology – a comprehensive technology platform that ensures Care Guides provide the right intervention at the right time, every time, and supports patients with reminders, prep instructions, education and more.

Guideway Care works with companies, hospitals, specialty practices and health plans to support patients from initial interest (lead generation and conversion) through their entire care journey (planning, pre-procedure and post-discharge). Guideway’s people and processes help achieve better outcomes, improve patient satisfaction and reduce the costs of providing outstanding care. At the core of the Guideway solution is a fusion of advanced software and trained care guides. Our team and technology fills action gaps in care, compliance, communication and lead generation conversion. We deliver the lowest total cost of performance for clinical teams, marketing teams, administration and operations by focusing on non-clinical aspects that impact patient accountability and action, and our smart technology solutions and proven protocols to ensure a superior total experience for patients, families and care providers. In addition to the ways our Care Guides use our conversion success software to help change patient behavior while meeting their needs for information, direction and guidance, Guideway is helping providers and plans meet the challenges of a variety of Alternative Payment Models (APMs), including the Bundled Payments for Care Improvement Advanced (BPCI+) Initiative and the Hospital Readmissions Reduction Program (HRRP).