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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Awell
Awell

Categories

Solutions

Description

Product Description:

Our evidence-based care programs are built with clinicians to anticipate patient needs and proactively offer additional support during key points in care journeys where things could go off track — such as right before or after surgery, after the birth of a child, or being newly diagnosed with a chronic condition. We offer this support to patients through conversational, two-way texting that feels as simple as chatting with friends and family, but is backed by AI and natural language processing to intelligently answer common questions and triage concerns to the care team directly into the EHR or Memora’s own dashboard. Clinicians can see message history and jump seamlessly into the conversation with the patient or chat in-thread, provider-to-provider, to coordinate care — helping patients feel more satisfied with their care, and clinicians more valued in how they deliver it. 

Product Description:

Awell is a low-code platform used by interdisciplinary clinical & product teams to redesign how clinical workflows are orchestrated and delivered. With Awell, care organizations automate routine clinical tasks, consolidate data between multiple systems and drive seamless coordination between care teams and patients.

Awell’s customers have improved the lives of more than 150,000 patients across a wide array of medical conditions. They achieved results such as 50% increase in care team capacity, 40% reduction in length of stay and 25% reduction in emergency room admissions.

About Awell:

Awell brings novel approach to designing and building care flows. Firstly, shifting to integrated, end-to-end care journeys which are build collaboratively with multidisciplinary teams to orchestrate and deliver flows.

To give care organizations what they need, Awell is a low-code platform and service used by clinical and product teams to design clinical workflows and integrate them into their tech stack. With Awell, care organizations automate routine clinical tasks, synchronize data between systems and drive seamless coordination between care teams and patients.

Awell’s customers have improved the lives of more than 150,000 patients across a wide array of medical conditions. They achieved results such as 50% increase in care team capacity, 40% reduction in length of stay and 25% reduction in emergency room admissions.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:
  • Preventive care and support
  • Oncology (oral chemotherapy, radiation oncology)
  • Women's health (fertility, prenatal, postpartum)
  • Surgical care (orthopedics, GI procedures, cardiovascular)
  • Mental health
  • Chronic condition management (diabetes, CHF, hypertension, COPD, CKD)


Pediatric use cases:

Our care programs can support pediatric surgery, oncology, endocrinology, behavioral health, and more.

Users:

Clinicians, care team members, care navigators, administrators, and others.

Description:

Introducing CareOps as a philosophy. Historically, care flows haven't been integrated or changed with ease, the solution has been to throw people at the problem. With Awell, care organizations can design with agility and collaboration in mind to launch care flows in days, rather than months. Use case agnostic, we see our customers using Awell for PROMs/PREMS, Onboarding, Discharge & Population Health.

Pediatric use cases:

Agnostic

Users:

Interdisciplinary care teams

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

athena, Athenahealth, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Existing options at health systems today likely do not impact patient experience and clinical care to the degree the organization desires. Memora Health offers a modernized solution that can take your under-performing systems and tools, and supercharge them to meet patients where they are.

Differentiators vs Competitors:

Memora Health offers an innovative way to support patients outside the clinic setting through its AI-powered platform that intelligently combines device-based and patient-reported data to comprehensively monitor patient performance. Beyond just device-based data collection, Memora’s communication platform includes care pathways that are deployed through an intelligent SMS-based communication engine, as well as virtual visit and phone call capabilities to fully support patients in a home-based setting.

Differentiators vs EHR Functionality:

Awell supercharges the EHR. By conslidating data points (including ADT feeds) & performing tasks within the EHR.

Differentiators vs Competitors:

Awell first represents a novel approach to how care flows are designed, maintained and delivered for care teams which care about scale and longitudinal design. There are many wonderful workflow platforms, but most are linear, purpose built & hard to modify.

Health Equity

Self-designed but care flows can be altered to suit literacy level of respective populations, especially powerful in self-guided program care flows.

Awell care flows will enable care organizations to include extended services to assign interpreters via API with the organization's interpretor vendor.

Care flows can be designed with various branches to consider the needs of the population and alter the method of which those patients are engaged with, whether SMS, mail or phone task creation for care teams.

Awell allows care teams to design care flows to account for SDoH components and identifiers to built the right pathways for the whole person, end-to-end.

Awell consolidates data points through cloud storage and can distribute into any feeds or tools via API integration, allowing for analogue devices to receive or engage with any specific need.

Awell, by design of CareOps, allows care flows to be designed around cultural identifiers in how care should be delivered in pathways.

High-touch support team and often physical attendance to site locations to ensure respective interdisciplinary teams are trained and supported on building care flows.

The Agile nature of the CareOps philosophy pushes care teams to think about population diversity, language & the individual needs of each patient, by incorporating that into the design of care flows with if/then logic to cater to the needs of different populations.

Keywords

Images

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One quote

Videos

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Short demo

Downloads

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Company Details

Founded in 2017

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