Financial - Payment Reminders vs Automated Patient Intake

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Automatically trigger segmented payment reminders to responsible party over text/SMS, email and/or Interactive Voice Response call based on invoice age, date of visit or collection amount. Include link to online payment portal or connect patients with billing staff in real time (through 2-way text messaging or live call transfers) to address patient questions on invoices. Reduce manual labor on outbound calls and accelerate speed and amount of collections.

About PatientBond, Inc.:

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Product Description:

Streamlining patient intake, creating a better patient experience and optimizing the registration process. Zenig provides a flexible digital platform eliminating the use of the tedious pen and paper systems of the past and requires no patient download. Automating patient intake maximizes staff efficiencies by reducing old paper based systems which are prone to errors.

About Zenig:

Zenig designs and develops software for healthcare providers to optimize the patient journey in hospitals, clinics, and physician practices. Our innovative solutions improve patient loyalty through faster check-in and reduced wait times, improve operational efficiency by identifying bottlenecks for improvement, and increase staff productivity by providing visibility of patient journey status.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Increase the speed of patient payments
Increase the amount of patient payments collected
Increase the number of patients paying their bills
Collect small bills that are often ignored by collections agencies but add up to significant dollars in the aggregate
Decrease staff involvement on patient payment follow-up through automation

Pediatric use cases:

Payment reminders can be sent to parents/guardians

Users:

Patients for paying bills
Office staff for following up patient payments through automation

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, NextGen, athena, GE, Other, Athenahealth, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Allscripts/Eclipsys, Azalea Health/Prognosis, CPSI, MEDHOST, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Academic Medical Centers

Accountable Care Organizations

Small Medical Facilities

Large Medical Facilities

Extra Small Medical Facilities

Differentiators

Differentiators vs EHR Functionality:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The system is automated to drive efficiencies and save staff time dedicated to patient payment follow-up

Differentiators vs Competitors:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The results in increased collections, even among bills 120+ past due, are unmatched.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

rcm,payment reminders,patient payments,revenue cycle management,collections,billing

Images

No images provided

Videos

1 of 1

Customer Testimonial: Total Access Urgent Care (Part 1)

No videos provided

Downloads

PATIENT_PAYMENTS_CASE_STUDY_PDF_BB.pdf

No content provided

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Company Details

By PatientBond, Inc.

Founded in 2011

By Zenig

Founded in 2012

Visit Website

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