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Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

A voice and image-based conversational AI-powered synthetic human clinically validated to collect more complete and actionable patient data than doctors

About SOAP Health:

Elevate medical practice by earlier disease detection and improved diagnosis via more accurate data collection, better risk and symptom assessment, faster charting, and increased revenue by higher level E&M billing. Now, achieve better outcomes in less time for more money.


Discover SOAP, a patented and clinically validated, Epic, AthenaHealth, etc. EHR-integrated, conversational AI-powered patient and physician-facing interface for more accurate patient data collection and analysis; an unrelenting focus on improving patient outcomes and eliminating administrative burdens. 

Product Description:
Intake data – new patient packets, prior auths, consents, and more – flows directly to your EHR via open standards and CCDA exchange. Patients can automatically get the right health screenings and assessments – for example, for cancer or diabetes risk – via HIPAA-compliant text or email. Responses are stored in your EHR.
About Luma Health:

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Product Capabilities

Powered by conversational and generative AI

Already integrated with Epic, AthenaHealth, Dolbey, etc.

HIPAA compliant and SOC 2 1 certified

Conversational tome with voice-based digital human.

7 customers and growing...

Patented state of the art AI.

Use Cases

Description:

In a pilot including primarily Black and Hispanic patients, the completion rate was 95% and satisfaction rate was 90%.

The application collected 44% more actionable data than did the clinic's doctors. This additional data changed diagnoses, treatments, and referrals. At the same time, intake and documentation time was reduced by 66%. The projected ROI was 30X for the clinic's physicians.

In a Stanford Pilot, 100% of users completed the application and 80% of users stated they expected the AI-powered application to improve the care their doctors delivered.

Pediatric use cases:

None provided

Users:

None provided

Description:

A few days prior their appointment, the patient receives a text reminder and link from Luma Health's platform to view the required check-in steps, and complete pre-appointment paperwork. This early check-in process saves time at the point of service and enhances patient satisfaction.

Pediatric use cases:

None provided

Users:

Patients, providers, staff

EHR Integrations

Integrations:

Ambulatory EMR, Patient portal

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, athena, Allscripts/Eclipsys, Athenahealth

Hardware Compatibility:

Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Behavioral health, Access +/or revenue cycle, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

SOAP's patent-pending application combines the intimacy of the human voice with the power of animation, plus the intellect of experts to augment physician productivity and care delivery, while reducing liability exposure and increasing compensation.

Differentiators vs Competitors:

.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.

Keywords

Images

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SOAP New Logo.jpg

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Videos

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Introduction to SOAP

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Downloads

Alternatives

Company Details

Founded in 2019

Founded in 2015

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