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Digital Front Door

Digital Front Door

Digital Front Door





Avia Summary

Digital Front Door is a solution provided by AdviNOW Medical which was founded in 2016. It belongs to multiple categories of digital health solutions including Digital Front Door (DFD), Virtual Health, On-demand Behavioral Health, Virtual Visits (Synchronous + Asynchronous), and Revenue Cycle Management.
Digital Front Door integrates with major EMRs such as Epic, athena, and Athenahealth.
Some other resource(s) that may be helpful in learning about Digital Front Door include: A buyer’s guide to conversational AI and A Buyer’s Guide to Virtual Visits
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EHR integration


Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, athena, Athenahealth, Cerner, Meditech, Allscripts, NextGen, GE, eClinicalWorks, McKesson, Self-developed, CPSI, Evident, Azalea Health/Prognosis, Healthland, MEDHOST, MedWorx, QuadraMed

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop, Mobile / Tablet (native app)


AdviNOW's Digital Front Door provides a better user experience for patients and administrators with more efficient scheduling capabilities, data entry assist, and Insurance validation and much more:

  • No App Download / White Label
  • Close Care Gaps
  • 24/7 Registration and Scheduling
  • Patient scheduling (Time / Queue options)
  • Dynamic capacity / scheduling AI
  • Mobile text Check-in
  • Scan and OCR documents (License, Insurance, Credit Card)
  • Signature Capture for HIPAA / release documents
  • Configurable Workflow and Fields 
  • Return Patient data pre-populated
  • Async (Patient – Provider) or (Patient – Front Desk) text messages
  • Video call directly supported
  • Full EMR Integration (EPIC, ECW, Athena, etc.)
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Use cases


Urgent Care

Primary Care

Hosptal Systems

Any Other healthcare Facility

Pediatric use cases:

Can be used as a digital front door for patient registration


Healthcare Facilities


Differentiators vs EHR Functionality:

AdviNOW's Digital Front Door provides a better user experience for patients and administrators with more efficient scheduling capabilities, data entry assist, and Insurance validation:

  • Returning patient data is pre-popluated
  • Drivers license recognition automatically fills in basic patient information
  • No app to download
  • Queue and time based scheduling capabilites
  • Front desk has the ability to take over the session for patients that are unwilling or unable to complete on their own
  • EMR intergration eliminates double work and ensures patient data accuracy


Differentiators vs Competitors:

AdviNOW is a complete end to end patient encounter automation tool. Our Digital Front Door is the first step in a revolutionary system that uses Artificial Intellegence and Augmented Reality to combine all aspects of data collection, triage, scheduling, decision support, EMR scribe, coding assistance, payments, and post patient engagement automation. 

Diversity, equity, and inclusion practices

DEI is short for diversity, equity, and inclusion. Learn more about DEI practices.
Product Design



Whole person care

Equity informed design

Data accessibility

Product Delivery

User support

Engagement options


Language accessibility

Cultural competence

Company information

Founded in 2016

14.0M total equity funding


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Reviewer’s Role
  • End user
  • Project manager
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  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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